# My HKBN: Rewards & Services — Check rewards & manage account

> Customer service and rewards management for HKBN users. (iPhone/iPad app by Hong Kong Broadband Network Limited.)

- Source: https://appshunter.io/ios/app/my-hkbn-rewards-and-services/id586153084 (this page in markdown: same URL + `.md`)
- Developer: [Hong Kong Broadband Network Limited](https://appshunter.io/developer/517861575)
- Category: Utilities, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 32 MB
- Languages: American English, Chinese (Traditional, Taiwan)
- Released: 2013-01-07
- Data updated: 2026-08-19
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/my-hkbn-rewards-and-services/id586153084/reviews.md

## What is My HKBN?

A feature-rich online customer service assistant designed to help users easily manage their HKBN account and connect with their friends. By using this app, users and their friends can also receive our latest offers and free services!

## Key features

- Account management
- Rewards program access
- Exclusive offers
- Friend referrals
- Free service access

## Recent user reviews (10 of 63)

All indexed reviews: https://appshunter.io/ios/app/my-hkbn-rewards-and-services/id586153084/reviews.md

### 1/5 — 好好改下增加日卷嘅操作流程

*2026-01-23, version 9.6.5*

Global sim 增加入卷，又駁返入去網站重新log in，你啲UI廢唔廢啲啊？有錢都唔識賺。好好等夠錢改下個ui 啦

### 1/5 — Require frequent update

*2025-10-26, version 9.6.4*

Too many updates for an app that only used for paying the internet fee. It is totally unnecessary, even apps like bank and other payment app no need for this demand of security and update.

### 1/5 — Vam

*2025-04-29, version 9.6.0*

It’s not working all the time

### 1/5 — Face ID not working

*2025-02-26, version 9.5.8*

Face ID not working

### 1/5 — Rubbish app

*2025-02-24, version 9.5.8*

The only way for online bill payment is downloaded this rubbish app. Speechless …….

### 1/5 — Extremely fail design

*2024-12-26, version 9.5.6*

When you use OTP, it goes to the otp password page and automatically said. “Wrong password” and back to the login page. It doesn’t give me a chance to type the OTP.

### 1/5 — Fix bug please

*2024-09-08, version 9.5.5*

想查詢global sim日卷使用情況，結果幾日都仲話進行系統升級工程

### 2/5 — Global SIM

*2024-09-06, version 9.5.5*

Fail to check the usage and balance of global SIM, keep showing system update.

### 1/5 — 垃圾app

*2024-06-04, version 9.5.0*

密碼一定login唔到

一定要email OTP

客服BOT答非所問 chat room lag 到打唔到中文字

### 1/5 — Too bad

*2023-06-17, version 9.3.8*

收唔到

## Frequently asked questions about My HKBN

### What can I do with My HKBN?

My HKBN allows you to manage your HKBN account, check your rewards, and access the latest offers and free services. You can also connect with friends to share these benefits.

### Is My HKBN free to use?

Yes, My HKBN is free to download and use. It is supported by advertisements.

### Does My HKBN have ads?

Yes, My HKBN contains advertisements.

### What devices is My HKBN available on?

My HKBN is available for iPhone and iPod devices.

### How often is My HKBN updated?

The latest version of My HKBN is 9.6.8, and it was last updated on April 21, 2026. Updates typically occur to improve features and performance.

### What is the age rating for My HKBN?

My HKBN has an age rating of 4+, making it suitable for a wide range of users.

### Can I manage my HKBN services through the app?

Yes, the app is designed as an online customer service assistant to help users easily manage their HKBN account and services.

### How do I get friends to use My HKBN?

You can connect with your friends through the app to ensure they also receive the latest offers and free services available.

## Version history (last 5 releases)

### 9.7.2 — 2026-08-19

This update is focused on enhancing user experience:
• Added new in-app components
• Improved interface smoothness and responsiveness

### 9.7.1 — 2026-07-13

This update is focused on enhancing user experience:
• Added new in-app components
• Improved interface smoothness and responsiveness

### 9.7.0 — 2026-05-30

This update is focused on improving app stability and user experience:
• Optimized overall performance
• Improved interface smoothness and responsiveness

### 9.6.9 — 2026-05-28

This update is focused on improving app stability and user experience:
• Optimized overall performance
• Improved interface smoothness and responsiveness

### 9.6.8 — 2026-04-21

This update is focused on improving app stability and user experience:
• Optimized overall performance
• Fixed some known issues
• Improved interface smoothness and responsiveness

## Apps similar to My HKBN

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Miitems](https://appshunter.io/ios/app/miitems/id1464179200) | — | Free | Utilities |
| [TCI Bitacora](https://appshunter.io/ios/app/tci-bitacora/id1464209780) | — | Free | Utilities |
| [Livly Hub](https://appshunter.io/ios/app/livly-hub/id1464225200) | 4.7 (13) | Free | Utilities |
| [Pusher for Firebase](https://appshunter.io/ios/app/pusher-for-firebase/id1450720020) | 5.0 (1) | $0.99 | Utilities |
| [龙嘉SCM供应商](https://appshunter.io/ios/app/scm/id1459545200) | — | Free | Utilities |
| [A-note](https://appshunter.io/ios/app/a-note/id1454807560) | — | Free | Utilities |

## More apps by Hong Kong Broadband Network Limited

- [HKBN MobileOffice](https://appshunter.io/ios/app/hkbn-mobileoffice/id902254719)
- [HKBN MobileOffice Plus](https://appshunter.io/ios/app/hkbn-mobileoffice-plus/id1106799942)
- [Wi-Fi Concierge](https://appshunter.io/ios/app/wi-fi-concierge/id1219141715)

All apps by Hong Kong Broadband Network Limited: https://appshunter.io/developer/517861575

## Related topics

[hkbn](https://appshunter.io/ios/topics/hkbn) · [qliqsoft](https://appshunter.io/ios/topics/qliqsoft) · [hkb](https://appshunter.io/ios/topics/hkb)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*