# My HKT > Unified account management for HKT/PCCW telecommunications and entertainment services. (iPhone/iPad app by Hong Kong Telecommunications Limited.) - Source: https://appshunter.io/ios/app/my-hkt/id664964247 (this page in markdown: same URL + `.md`) - Developer: [Hong Kong Telecommunications Limited](https://appshunter.io/developer/445791737) - Category: Utilities, Entertainment - Price: Free - Rating: 1.54/5 from 13 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 9.0 · 55 MB - Languages: English, Chinese - Released: 2013-07-02 - Data updated: 2026-07-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-hkt/id664964247/reviews.md ## What is My HKT? Register a “My HKT” account and manage your NETVIGATOR / LiKE1OO, Home Phone / eye / IDD 0060, Now TV, 1O1O, csl and Club Sim services with HKT / PCCW through a single login. Main Features: - View up to the last three bills - Update your billing information - Check your service plan particulars - Test your line status and reboot your broadband modem and Now TV set-top box - Check your appointment particulars - Update your registered contact information for our service(s) - Look for the address and contact information of our shops and customer service centres One login account will allow you to access both “My HKT” App and “My HKT” website (https://cs.hkt.com). If you have already got a login account for the website, please login to “My HKT” App using your existing Login ID and Password. Internet access is required. User may be required to pay relevant charges for Internet access. ## Key features - Single login for multiple services - View and update billing information - Check service plan details - Test line status and reboot devices - Update contact information - Find shop and service center locations ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/my-hkt/id664964247/reviews.md ### 5/5 — Grateful for supporting the disaster victims in Tai Po *2025-12-01* Emergency services help disaster victims overcome difficulties. ### 1/5 — Terrible, never works on first try *2025-05-19* Always “under maintenance.” Have to try to login dozens of times before I can get what I need ### 1/5 — Always Down *2025-03-21, version 2.3.44* Always running system updates and maintenance during inconvenient hours. ### 1/5 — This company ask ppl to submit proof of address. *2024-07-10* This ppl think Honest ppl do not exist anymore? This is an insult to me. I will not like it. ### 1/5 — A joke of an app *2024-01-23* The company that’s responsible for me connecting to the Internet can’t seem to make a functioning app to pay your bill. Logs out constantly or flashes the same system maintenance alert for 6 attempts before finally letting you in. Please hire some software developers that actually know what they’re doing. ### 1/5 — App doesn’t work anymore *2020-10-12, version 2.3.8* Can’t open, can’t update, can’t pay my bill. ### 3/5 — Works but could be better *2015-12-28, version 1.2.3* Does everything you want but design could be improved and it doesn't support iPhone 6 and above resolution. ### 1/5 — Not stable and has some usability flaws *2015-01-15* It's ironic that a telecom company can't make a usable app. The built-in chat function can't work if you try to reload it. It says other windows need to be closed first but there is no way to close them. I've spent more than an hour wasting my time trying to get in contact with them. Just bad service and this is what happens when u had a monopoly. ## Frequently asked questions about My HKT ### What HKT services can I manage with My HKT? My HKT allows you to manage NETVIGATOR, LiKE1OO, Home Phone, eye, IDD 0060, Now TV, 1O1O, csl, and Club Sim services. ### Can I view my past bills with My HKT? Yes, you can view up to the last three bills through the My HKT app. ### Does My HKT have ads? No, the My HKT app does not contain advertisements. ### What devices is My HKT compatible with? My HKT is available for iPhone, iPad, and iPod devices. ### How often is My HKT updated? The app was last updated on November 27, 2025, with version 2.3.51. ### What is the user rating for My HKT? My HKT has a user rating of 1.3 stars based on 11 ratings. ### Is My HKT free to download and use? Yes, My HKT is a free application and does not require any payment to download or use its core features. ### Can I use the same login for the My HKT app and website? Yes, a single login account allows access to both the My HKT app and the My HKT website. ## Version history (last 5 releases) ### 2.3.53 — 2026-06-23 -Bug fix for enhancing user experience ### 2.3.52 — 2026-04-23 -Bug fix for enhancing user experience ### 2.3.51 — 2025-11-27 -Bug fix for enhancing user experience ### 2.3.49 — 2025-08-19 -Bug fix for enhancing user experience ### 2.3.48 — 2025-07-09 -Bug fixes & enhancing user experience ## Apps similar to My HKT | App | Rating | Price | Category | | --- | --- | --- | --- | | [Contactless e-Channel](https://appshunter.io/ios/app/contactless-e-channel/id1590998870) | 2.6 (8) | Free | Utilities | | [csl.](https://appshunter.io/ios/app/csl/id433378614) | 1.6 (21) | Free | Utilities | | [CLP HK](https://appshunter.io/ios/app/clp-hk/id450725907) | 1.6 (13) | Free | Utilities | | [Teams](https://appshunter.io/ios/app/teams/id1514357273) | 1.0 (1) | Free | Utilities | | [綠綠賞手機應用程式](https://appshunter.io/ios/app/id1601150343) | 4.5 (2) | Free | Utilities | | [Electronic Driving Licence](https://appshunter.io/ios/app/electronic-driving-licence/id6444331030) | — | Free | Utilities | ## More apps by Hong Kong Telecommunications Limited - [csl Wi-Fi](https://appshunter.io/ios/app/csl-wi-fi/id477081204) - [Smart Biz Line - On-the-go](https://appshunter.io/ios/app/smart-biz-line-on-the-go/id606792220) - [Smart Biz Line - Office Comm](https://appshunter.io/ios/app/smart-biz-line-office-comm/id791423037) - [HKT Cloud Storage](https://appshunter.io/ios/app/hkt-cloud-storage/id901786717) - [one communications](https://appshunter.io/ios/app/one-communications/id902975745) All apps by Hong Kong Telecommunications Limited: https://appshunter.io/developer/445791737 ## Related topics [pccw](https://appshunter.io/ios/topics/pccw) · [gbt connect](https://appshunter.io/ios/topics/gbt-connect) · [csl hk](https://appshunter.io/ios/topics/csl-hk) · [hst connect](https://appshunter.io/ios/topics/hst-connect) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*