# My Hoover Connect

> Mobile app for reporting and tracking local city maintenance issues. (iPhone/iPad app by CITY OF HOOVER, AL.)

- Source: https://appshunter.io/ios/app/my-hoover-connect/id1400531943 (this page in markdown: same URL + `.md`)
- Developer: [CITY OF HOOVER, AL](https://appshunter.io/developer/1400531942)
- Category: Utilities
- Price: Free
- Rating: 4.82/5 from 470 App Store ratings · 5 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.6 · 142 MB
- Languages: Arabic, English, French, German, Italian, Korean, Portuguese, Russian, Chinese, Spanish and 3 more
- Released: 2018-07-25
- Data updated: 2026-09-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-hoover-connect/id1400531943/reviews.md

## What is My Hoover Connect?

The My Hoover Connect app will make asking questions and reporting local problems in our city a more efficient process. The mobile app’s purpose is to help residents easily report street maintenance issues, garbage or recycling issues, street light requests, potholes, damaged street signs, as well as damaged trees and roads. The app uses GPS to recognize a user’s current location and provides a menu of common quality-of-life conditions to select from. Users will have the opportunity to upload pictures or videos to accompany requests and can use the app to track the status of reports. Residents can also contact My Hoover Connect at (205) 739-7311 for information regarding any municipal service or connect on line at the My Hoover Connect link or the HVR Connect link at www.hooveralabama.gov or visit Hoover City Hall at 100 Municipal Lane, Hoover, AL 35216.

## Key features

- Report street maintenance issues
- Report garbage or recycling problems
- Request street light repairs
- Report potholes and damaged signs
- Upload photos and videos
- Track report status
- Uses GPS for location

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/my-hoover-connect/id1400531943/reviews.md

### 5/5 — Satisfied Resident!

*2026-03-14, version 5.15.0*

Easy to use!

### 5/5 — Tree pickup

*2025-07-09, version 5.15.0*

Great job on picking up a tree I had removed from my back yard. Fast response and they made it easy for me to clean up after.

### 5/5 — Trash Container Replacement

*2025-06-03, version 5.15.0*

Amwaste really responded quickly for my container with a broken hinge.  They showed up within 5 days of my request. Good job.

### 5/5 — Thankful for Hoover Public Works!

*2020-12-22, version 5.8.4*

Thank you for all the hard work you all do! You guys do so much for the city and it shows!

### 3/5 — Good Idea, but Execution Still Needs Work

*2019-04-24, version 5.3.4*

I like the idea of the convenience that this app will bring once the bugs are worked out. 
Things I’d like to see fixed: 
1. I am unable to close a request after it has been “acknowledged” by the city. This seems like it would create an inconvenience for the city, as residents have to reach out to them to close the request. I expect many residents will not bother, resulting in the city making stops that are no longer necessary. 
2. The map function does not allow me to drop a pin at the location. The address function results in the red X icon not reflecting where my property is. Likewise, if I try to create a request based on where the red X is on the map, the resulting address is incorrect. Perhaps this is just a calibration issue.

## Frequently asked questions about My Hoover Connect

### What types of issues can I report with My Hoover Connect?

You can report street maintenance issues, garbage or recycling problems, street light requests, potholes, damaged street signs, and damaged trees or roads.

### How does My Hoover Connect know my location?

The app uses GPS to automatically recognize your current location, making it easier to report issues accurately.

### Can I add pictures or videos to my reports?

Yes, you have the opportunity to upload pictures or videos to accompany your reports, providing more context to the city.

### How can I check the status of my reported issue?

My Hoover Connect allows you to track the status of your reports directly within the app.

### Is My Hoover Connect available on Android devices?

Based on the provided data, My Hoover Connect is supported on iPhone and iPod. Information regarding Android support is not available.

### What is the age rating for My Hoover Connect?

My Hoover Connect has an age rating of 12+, making it suitable for users aged 12 and above.

### How often is My Hoover Connect updated?

The latest version of My Hoover Connect is 6.5.0, and it was last updated on May 21, 2026. This indicates a recent update.

### Does My Hoover Connect have ads?

No, My Hoover Connect does not contain advertisements. It is a free application without any ads.

## Version history (last 5 releases)

### 6.5.0 — 2026-05-21

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

### 5.15.0 — 2023-08-22

- Fix inconsistent photo thumbnails during request submission
- Fix caching issue preventing user account switching
- Misc. fixes

### 5.13.0 — 2023-04-27

- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes

### 5.9.3 — 2021-12-09

We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services

### 5.8.5 — 2021-04-02

We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*