# My Hospital: Decorate and Heal — user reviews > 1,490 indexed App Store user reviews of My Hospital by Kuu Hubb Oy, rated 4.10/5 from 3,197 ratings. - Source: https://appshunter.io/ios/app/my-hospital-decorate-and-heal/id951697341/reviews - App overview in markdown: https://appshunter.io/ios/app/my-hospital-decorate-and-heal/id951697341.md - Rating breakdown: 5★ 1,856 · 4★ 603 · 3★ 299 · 2★ 137 · 1★ 302 ## What do users think of My Hospital? Overall sentiment: mixed **Pros** - 🚀 Addictive gameplay - 👍 Cute and amusing visuals - 💡 Unique hospital management concept **Cons** - ⏱️ Excessively long wait times for cures - 💰 Expensive upgrades and expansions - 🐛 Frequent crashes and bugs **Commonly reported bugs** - Game freezes after update - Disappearing patient data and progress - Pharmacy not loading or updating properly **Most requested features** - Offline mode - Ability to sell decorations - More variety in treatment rooms and cures - Improved pharmacy functionality ## Newest reviews (17 of 1,490) ### 3/5 — Bugs *2026-04-06, version 2.4.3* Great game but this game is not working for me as I go into the game and it’s stuck on the loading screen and it keeps looping so annoying please fix this!! Thanks! ### 3/5 — Have they pulled the plug? *2026-03-06, version 2.4.3* Mines not loading either. For a week now. On either device. Shame as I’ve played this for years ### 4/5 — Good now Bad *2026-03-04, version 2.4.3* I’ve played this game for numerous years and now, all of a sudden, I can’t get it to load to play it. It’s been over a week now and can’t get past loading page……. ### 3/5 — Not loading *2026-03-03, version 2.4.3* For the past few days the game won’t load! Help please ### 4/5 — Bugs *2026-03-03, version 2.4.3* I think there are bugs yes I hope the developers make another update ### 4/5 — App *2026-03-03, version 2.4.3* Buenas tengo una semana sin poder abrir la app quisiera saber si hay algún problema? O que me sugieren ! ### 3/5 — Monday 2 march 2026 *2026-03-02, version 2.4.3* This game will not load for the past week now, I’ve been playing for a while and got quite far , why will it not load , keeps filling the bar then stops or will go down again and fill again over and over 😩🙏 ### 2/5 — App not working *2026-03-02, version 2.4.3* Used to love the game but the game doesn’t load ### 3/5 — Game won’t load *2026-03-02, version 2.4.3* I wait at the loading screen for hours and it never loads I haven’t been able to check in my patients in weeks, this is my favourite game and I’m lost without it. Please let me know what it wrong. ### 3/5 — Game won’t load *2026-03-01, version 2.4.3* Hey! I do love this game a lot, and have got up to quite a high level, but for the past couple of the days, the game won’t load and is just stuck in the loading screen. Please could you fix that as I see I’m not the only one encountering that issue, thank you! ### 1/5 — Rip off *2026-02-28, version 2.4.3* Twice I bought stuff in this game and now for days the game won’t load and the support website that I click on in here can’t be found. How convenient ### 2/5 — After 4+ years, the App doesn’t even work anymore. *2026-02-28, version 2.4.3* After playing this game 4+ years, it stops working! Everything looks normal, click on the app, startup screen appears to be loading…., then freezes. Nothing else happens. You don’t get to play or anything. ### 3/5 — Fix server *2026-02-28, version 2.4.3* I hope the developer will fix the server. I haven’t been able go play all week. My game won’t load. I love this game ### 2/5 — Can not login *2026-02-28, version 2.4.3* Is it only me who has problems to login for the last 3 days , I tried reload or different gadget , still no, tried different internet connection but no What happened? ### 3/5 — Not loading *2026-02-28, version 2.4.3* I love this game, I have been playing it a couple of months, and it’s easy to keep building as plenty of rewards are given. No need to watch ads if you don’t want to. However, over the last couple of day it will not load, keeps letting the loading bar fill then goes back down and starts again. ### 1/5 — Can’t load into game. *2026-02-28, version 2.4.3* I used to play this game regularly but now it won’t load into the game. ### 1/5 — Won’t open *2026-02-27, version 2.4.3* I cannot sign in. It will open to a full loading bar then stay on that screen. ## Most critical reviews (10 lowest-rated) ### 1/5 — It not very *2026-08-02, version 2.4.3* Fun anymore game ### 1/5 — Game been down for weeks *2026-03-09, version 2.4.3* I live in USA game won’t load, it’s stuck on the loading page! I even uninstalled it and reinstalled, still didn’t work. ### 1/5 — Issue *2026-03-06, version 2.4.3* The APP takes for ever to load ### 1/5 — 👎 *2026-03-06, version 2.4.3* Game is not playable. Panacea doesn’t even fill up anymore. The whole pharmacy doesn’t work. What’s wrong with this game? I’ve seen reviews saying there’s been one server issue or another for the past two weeks at least. Is anyone doing anything to fix that? ### 1/5 — Just stopped working *2026-03-05, version 2.4.3* Game hasn’t worked for over a week now, just stuck on a loading screen. Tried on multiple devices with difference os’s and still the same. Disappointing ### 1/5 — Won’t load *2026-03-04, version 2.4.3* Page won’t load ### 1/5 — Stopped Working! *2026-03-03, version 2.4.3* My game stays on the loading page and the link on the App Store for app support takes me to a broken page. I regret the money I have spent buying packages for this game! Trash. ### 1/5 — Game crashed *2026-03-02, version 2.4.3* I haven’t been able to play on the game for almost a week. The game keeps glitching and not letting me in the game. I contacted customer support and I got an email back saying they couldn’t forward my email. I don’t know what is happening.! ### 1/5 — خلل *2026-03-02, version 2.4.3* التطبيق لايعمل منذ عدة ايام ### 1/5 — My app isn’t working *2026-03-01, version 2.4.3* If it will work I will give you 5 ⭐️ ## Most praised reviews (10 highest-rated) ### 5/5 — Awsome but… *2026-08-05, version 2.4.3* There are bugs and I asking you to fix them please ### 5/5 — The game doesn’t load anymore *2026-06-04, version 2.4.3* I played this game as a kid 24/7 but sadly due to a server issue the game will not load for some reason the last update on this was October 20th 2025. I hope to see the owners fix this issue. Game is wonderful when it was working ### 5/5 — Problem logging into the game *2026-02-28, version 2.4.3* I haven't been able to log into the game for 3 days. It just keeps loading and trying to load. ### 5/5 — Joann *2026-02-27, version 2.4.3* Have play this game for few years when back to it recently and all of a sudden it won’t load so I am stuck can’t play any advice please ### 5/5 — Vic *2026-02-27, version 2.4.3* Love it ### 5/5 — App needs repairs *2026-02-26, version 2.4.3* I absolutely love this game, although I’m having problems getting in the game. Can you please fix this?? ### 5/5 — Good Game *2025-11-28, version 2.4.2* This is a good game, but for those people who are a higher level loses interest as there’s no more expansions, doctors, & nurses to be unlocked after level 52 so developers please continue to add new content especially new expansions, doctors, & nurses for those people who are at a higher level above 52+. This game has so much potential to become a great game if you continue to add new content, expansions, doctors, & nurses. I hope you consider my suggestion. Thanks. ### 5/5 — Best psychiatric clinic game! *2025-10-29, version 2.4.0* The game is full of psychiatry features such as head doctor, sleep doctor, ADHD doctor, magic mushroom for 13 phobia, I love this game so much!!!💜💜💜 ### 5/5 — Beard Matthew *2025-10-19, version 2.3.10* Matthew beard ### 5/5 — Great game *2025-09-02, version 2.3.7* I’m just wondering why not always update? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*