# My Hotel Planner : Emma & CEO — user reviews > 19 indexed App Store user reviews of My Hotel Planner by GLHF Interactive, Inc, rated 4.54/5 from 238 ratings. - Source: https://appshunter.io/ios/app/my-hotel-planner-emma-and-ceo/id1611496717/reviews - App overview in markdown: https://appshunter.io/ios/app/my-hotel-planner-emma-and-ceo/id1611496717.md - Rating breakdown: 5★ 186 · 4★ 24 · 3★ 9 · 2★ 5 · 1★ 13 ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2023-12-29* Updated app on 12/28/23 and it has not been working since. Just keeps loading, but never starts. ### 1/5 — Not Loading *2023-12-29* After updating the game now it won’t load ### 1/5 — Deleting Game! *2023-01-10, version 1.0.23* Every time I play a hard level and win, the game crashes and I do not receive my 500 points. When I start the game over again, I have to play the same hard game all over to win the 500 points that I had originally won the first time. Time to delete this game! ### 1/5 — Debile *2022-11-18, version 1.0.17* Je débute et au niveau 60 il est strictement impossible de passer,tous les une seule envie vider nôtre compte en banque et nous frustrer. **Developer response:** Hi sieur carotte! Thanks for playing My Hotel Planner! We understand that some levels can be quite difficult to complete. We strive to create fun to play yet challenging levels for our users. We would never release a level if we knew that it could not be beat. I will be sure to alert our team about the difficulty of level 60. Thank you for bringing this to our attention! ### 1/5 — Game cheats *2022-11-05, version 1.0.15* This game is bull crap **Developer response:** Hi Game cheats! Thank you for taking the time to share your thoughts on the game. We are sad to hear that you did not enjoy My Hotel Planner. If you have the time, we'd love to hear your ideas on how we can improve the game! You can reach us at help@glhfinteractive.com . Thanks for playing! ### 1/5 — Game Crashes after every Level *2022-07-11, version 1.0.09* Looks like the game developers have given up everyone’s writing the same review constant crashes! **Developer response:** Hi ROSIEP100000, Sorry about the issues you were having 🙏. It has been fixed in the new patch 1.0.10, so we hope you would please give it another try! Thank you. ### 1/5 — Crashes *2022-07-07, version 1.0.09* How can you enjoy the game when it crashes to much Can’t Finnish the first level and go to wherever the second level is this bug isent fixed if I could I wouldn’t give you any stars Fix the bugs or whatever Jeeze 😡 **Developer response:** Hi lqcarlton, 😥 I'm very sorry about the experience you've had. This issue has been patched in the new version, so we hope you'd come back and check it out again. Thank you for your understanding🙏. ### 1/5 — Disappointing *2022-07-03, version 1.0.09* This game crashes far too often - several times in one day. I have lost power ups and my patience. There are too many other games out there to struggle to play this one. **Developer response:** Hi texasjayme, we're so sorry to hear about the issues you had with our game. The issue has been fixed in the new version, so we hope you would check it out again sometime! Thank you. ### 1/5 — Dissatisfied *2022-05-31, version 1.0.06* I was really liking this game but after 17 levels it started to crash. I would pass the level and it would crash losing the cash I just earned. I could not get past level 17. I uninstalled and reinstalled to no avail. 😡 **Developer response:** Hi there! We're so sorry to hear that you're experiencing issues in the game. I'd love to help you out! I'd first recommend checking to see that your app is updated to the latest version. If issues still persist, please send us a message through the app so that we can further assist you. Here's how: Open the game -> Gear icon (main menu) -> Support. Thank you! ### 2/5 — Great *2023-04-13* Great game however it keeps knocking me off and I have to restart level after I open the game back up. ## Most praised reviews (9 highest-rated) ### 5/5 — Addictive *2022-08-18, version 1.0.11* Super addictive game! Perfect for those who enjoy interior design and puzzles. **Developer response:** Thank you for such a great review, jyp! We're really happy that you're enjoying the puzzle and design elements! 🙏 ### 5/5 — Fun Interactive game! *2022-08-02, version 1.0.10* It has a great story throughout the game that makes it more interactive than other games. I kept wanting to upgrade my hotel! Nice engaging game 👍 **Developer response:** Hi Bugaboo, We really appreciate your comment about the story and interactive aspects of our game. It's definitely our aim to provide a fun story to get lost in as you solve puzzles! Thank you! ### 5/5 — so fun *2022-07-31, version 1.0.10* I am obsessed with this! the games are the right amount of challenging that keeps you coming back **Developer response:** Hi Candicexk! Your kind feedback means so much to us😊. We hope to keep on providing a fun experience! Thank you so much for trying it out and enjoying it. ### 4/5 — Stalls out in the CEO room *2022-10-29, version 1.0.14* It’s a very fun game. I enjoy playing it and being able to design what the CEO looks like but when I go to design the CEO’s room, it completely stalls out and I have to close and restart the game. As soon as I pick the floor for the room, I can’t choose the other two styles, only one style and I can’t put the other two styles down on the floor, nor can I exit the room, or do anything else in the application. I can only close the app and restart it. I’ve done this multiple times to see if it does it every time and it does. I’ll continue to play the game, I just can’t play in the CEO room until that bug is fixed. **Developer response:** Hi Happy Happer29! Thank you for the great review! We are so glad to hear that you are enjoying the game! We appreciate your comments, and I will be sure to let the team know about the issues with the CEO room. ### 4/5 — About the site *2022-10-10, version 1.0.13* I love the furnishings. However, I have run into a problem. Often, the site closes in the middle of around. When I return, I find that I have lost my power ups and a life. This really hurts my chances of winning that round. Wish that you could fix the problem. **Developer response:** Hi eskimo ann! Thank you for the great review! We're sorry to hear that you are experiencing issues with the game. I will be sure to pass your message along. If issues persist, please send us a message through the app so that we can better assist you. Here's how: Open the game -> Gear icon (main menu) -> Support. Thanks 🙏. ### 3/5 — My Hotel Planner: Emma & CEO *2023-05-07* I Like This Game, But The Thing That Irritates Me The Most Is When Playing The Hard And Supper Hard Levels, Especially The Ones With The Balloons, The Developers Don’t Give You Enough “Moves” And It Takes Too Long For You To Get Your Income From Your Hotel So You Can Finish Furnishing Your Offices. This Game Need Better Levels. ### 3/5 — Was enjoying it *2022-11-26, version 1.0.18* I was enjoying the game but then it changed to a bonus level which I can get out of. I just want to play and get my hotels done. It says bonus level is 8 days so I guess I will be off for the next 8 days or longer as I will likely find something else to play. **Developer response:** Hi Atty22! Thank you for taking the time to leave a review! Bonus levels are available when the user has completed all available levels. This could be the case here. We are actively working on updates for the game, and we thank you for your patience! ### 3/5 — Gaming stalls *2022-10-26, version 1.0.14* I Really like the game but when the game ends and blows items up it throws me out of the game every time. Can you Please try to fix this issue. Thank you My bounty **Developer response:** Hi my bounty! Thanks for taking the time to leave a review! We are so glad to hear that you are enjoying the game! The issues you are experiencing are not normal, and I will be sure to alert the team. Thank you for bringing this to our attention! ### 2/5 — meh. *2022-07-06, version 1.0.09* Another game that lets you get down to needing one more move to win… so of course you pay to do so. No imagination with the game boards, they just pile obstacles all at the bottom to make a level more difficult. Lame story line, graphics are old school. Don’t recommend **Developer response:** Hi KK, Thank you for the feedback on our game. While we aim to provide the best experience in terms of gameplay and difficulty to make it a fun game for everyone, we understand that we can't satisfy everyone's preferences. We plan to continue to update and improve the game, so we hope you'll check it out again. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*