# My Impact > Mobile platform for volunteers, donors, members, and clients of non-profits and government agencies. (iPhone/iPad app by Better Impact Inc..) - Source: https://appshunter.io/ios/app/my-impact/id1445454149 (this page in markdown: same URL + `.md`) - Developer: [Better Impact Inc.](https://appshunter.io/developer/1445454148) - Category: Productivity - Price: Free - Rating: 2.50/5 from 126 App Store ratings · 67 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 1 MB - Languages: American English, French (France), European Portuguese, European Spanish - Released: 2019-04-04 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-impact/id1445454149/reviews.md ## What is My Impact? For charities, not-profits and government agencies that use Better Impact software to work better with their volunteers, donors, members or clients, the My Impact app is your mobile connection to them. If you’re a volunteer, you can schedule yourself into shifts, check to see when you’re assigned and much more. If you’re a donor, you can get updates on how your last donation investment has helped, view your previous donations, and get tax receipts. If you’re a member, you can update your profile, keep up to date with member news and renew your membership. If you’re a client, you can update your profile including important information for the organization helping you. Please note that a MyImpact account is required in order to use this app. ## Key features - Volunteer shift scheduling - Donation tracking and updates - Membership renewal - Profile management - Tax receipt access - Client information updates ## What do users think of My Impact? Overall sentiment: negative **Pros** - 👍 Easy to sign up for shifts - 👍 Convenient for scheduling - 👍 Can log hours for resume - 👍 Start/stop clock from app - 👍 Better than website **Cons** - 🐛 App is broken/unusable - 🐛 Blank home page - 🐛 Cannot see hours/shifts - 🐛 Login issues - 🐛 App crashes frequently - 🐛 External links not working - 🐛 'Add to calendar' broken - 🐛 Customer unfriendly - 🐛 No updates in years **Commonly reported bugs** - Cannot see hours or find shifts - App is full of bugs - App does not work on iPhone or computer - Report a problem page doesn't exist - App displays only logo, nothing else happens - Blank white page after update - Add to My Calendar feature not working - App only shows loading screen - External links no longer work - App keeps crashing on iPhone 16 - App is filled with glitches, bugs, and lags - Constantly getting booted off the app - Home tab pops up as blank - Files button disappeared from Main Menu - Crashes 50 percent of the time - Nothing appears as a menu in the app - Unable to login, no email notice for forgotten password - Stuck on website, cannot get into mobile app - Some shifts showed, some didn't - App does not work with iPhone 12 - App won't do what it's supposed to - App will not use add to calendar - Username and password will suddenly not work - Email with password reset instructions never arrives - Does not recognize password, have to create new one - Clocking in and out isn't working on phone - Logo is messed up - Home page is always blank - Calendar feature doesn't work - Errors when clicking 'start clock' - App does not show any schedules - Menu is frozen, nothing works - Cannot get in, reset password doesn't work - Won't load - Freezes - App crashes when trying to add activity to calendar - No updates in a year, bugs in iOS 15 - Hours feature incorrectly stores data - App won't work if you haven't signed up to a pcyc page - All I get after signing on is my name on a blank page - Nothing showed up, just a blank screen - Offers no options to see volunteer opportunities - Cannot write volunteer work down - Cannot merge accounts and now locked out - Won't open up now - Does not pick up all scheduled commitments - Cannot figure out how to make an account - Troublesome password change - App would work much better inside out - User profile completed, but nothing happens - Website links take you back to the full site - Does not open to the volunteer page - Countless hours wasted attempting to get this junk implemented **Most requested features** - Fix 'add to calendar' function - Improve user-friendliness - Add dark mode/change color scheme - Add alert for new shifts - Overview calendar view - Ability to switch between multiple accounts - Add administrator access app - Add organization feature - Send to printer/pdf function - Merge accounts easily ## Recent user reviews (10 of 67) All indexed reviews: https://appshunter.io/ios/app/my-impact/id1445454149/reviews.md ### 1/5 — Useless *2026-05-26* Cannot see hours or find shifts. Only access to my profile and the home tab that is useless :( ### 1/5 — . *2026-02-21* . ### 1/5 — Full of bugs *2025-11-18* Impossible to use ### 1/5 — useless site *2025-11-11* this site is totally useless and customer unfriendly. You follow directions- as requested and it rejects its own directions. I wonder if they lock people out to satisfy their cruelty to users. This site needs a total revamp and become user friendly!! ### 3/5 — Latest update broken ‘add to calendar’ *2025-09-18, version 1.0.39* I quite like the app for booking shifts where volunteer. However some desktop functionality is missing. Last update broke ‘add to calendar’ function on my phone and iPad. Awkward to have to log on to laptop to do it. ### 2/5 — Does not work *2025-09-17, version 1.0.39* The app won’t work on my phone please help me! ### 1/5 — Same as June 3rd review *2025-09-15* This app doesn’t work on iPhone or computer. Unless there is something the volunteer group has to do on their end that makes the opportunities element available, you can’t do anything but log in. When you try to report a problem, the page doesn’t exist and it says leave a message with no option to do so. ### 1/5 — Pants *2025-08-17, version 1.0.39* Instructions for help lousy so if you do sign up and are not able to get to it cancel is not an option so laying guilt trip on you avoid it. ### 1/5 — Broken *2025-08-02* Tried to access the Better Impact app website and it doesn’t load. So I downloaded the app, but all it does is display the logo. Nothing else happens. I sure hope this organization gets a good developer soon. ### 2/5 — Change the colour please *2025-06-16* The colour scheme is too dark when selecting from the menu.. please change it thanks ## Frequently asked questions about My Impact ### What does the My Impact app do? The My Impact app serves as a mobile connection for individuals interacting with charities, non-profits, and government agencies that use Better Impact software. It allows volunteers to manage their shifts, donors to track their contributions and receive updates, members to manage their profiles and renew memberships, and clients to update their personal information. ### Who is the My Impact app for? This app is designed for volunteers, donors, members, and clients of organizations that utilize the Better Impact software. It provides a convenient way for these individuals to interact with the organizations they are involved with. ### Do I need an account to use the My Impact app? Yes, a MyImpact account is required to use the app. This ensures that your information is securely linked to your profile within the Better Impact system. ### What kind of information can I access or update? Depending on your role, you can schedule volunteer shifts, view donation history and tax receipts, update your member profile and renew your membership, or update your client profile with important information for the organization. ### Is the My Impact app free to use? Based on the provided information, the app itself is free to download and use. However, an existing MyImpact account with a participating organization is necessary to access its features. ## Version history (last 5 releases) ### 1.0.43 — 2026-08-26 Fixed security issue ### 1.0.39 — 2025-05-22 Bug fixes ### 1.0.37 — 2025-05-13 Branding update ### 1.0.30 — 2022-10-12 Bug Fixes ### 1.0.28 — 2022-06-27 Bug Fixes ## Related topics [myimpact](https://appshunter.io/ios/topics/myimpact) · [myimpact portal](https://appshunter.io/ios/topics/myimpact-portal) · [myimpactpage](https://appshunter.io/ios/topics/myimpactpage) · [ddustinn](https://appshunter.io/ios/topics/ddustinn) · [my ffps](https://appshunter.io/ios/topics/my-ffps) · [crunchtime impact](https://appshunter.io/ios/topics/crunchtime-impact) · [women of impact](https://appshunter.io/ios/topics/women-of-impact) · [berrly non-profit](https://appshunter.io/ios/topics/berrly-non-profit) · [impact](https://appshunter.io/ios/topics/impact) · [my nmdp](https://appshunter.io/ios/topics/my-nmdp) · [my hcb](https://appshunter.io/ios/topics/my-hcb) · [b1g1 family](https://appshunter.io/ios/topics/b1g1-family) · [the nonprofit hq](https://appshunter.io/ios/topics/the-nonprofit-hq) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*