# My ING

> Mobile banking application for secure e-banking transactions and account management. (iPhone/iPad app by ING Luxembourg S.A..)

- Source: https://appshunter.io/ios/app/my-ing/id470511301 (this page in markdown: same URL + `.md`)
- Developer: [ING Luxembourg S.A.](https://appshunter.io/developer/470511304)
- Category: Finance
- Price: Free
- Rating: 2.30/5 from 6 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 3 MB
- Languages: American English, Dutch, French (France), German (Germany)
- Released: 2013-04-10
- Data updated: 2026-07-04
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/my-ing/id470511301/reviews.md

## What is My ING?

With the ING Mobile banking application, you have your bank always at hand !

Taking all the features of your secure e-banking “My ING” account, this application allows you to easily perform all your banking transactions via your phone or tablet. The application is available in 2 languages: French and English.

Please do not hesitate to share your suggestions with us, so that we can continue to improve the app.

## Key features

- Mobile banking
- Secure e-banking
- Perform transactions
- Account management
- Available in French and English

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/my-ing/id470511301/reviews.md

### 1/5 — Inconvenient Language Settings

*2023-05-29*

This app is very frustrating and inconvenient to use because I have to change the language from French to English every time I log in.  This recurring issue has made the user experience less than satisfactory. Despite numerous attempts to set the preferred language to English, it seems that the app does not retain the selection, forcing me to go through the language change process repeatedly. This inconsistency and lack of functionality not only wastes my time but also reflects poorly on the overall usability and quality of the app. It is essential for the bank to address this issue promptly and provide a seamless language selection feature for a more user-friendly experience.

**Developer response:** Hello, thank you for you review. The issue concerning the language choice should be resolved next week. Kind regards, your ING Team

### 1/5 — The worst banking app ever!

*2022-06-10*

I have been in three different countries and worked with many banks (+8). This app is by far the worst. It constantly throws errors - it doesn’t provide you enough information on the fees before you take an action. It doesn’t even show you the currency exchange rate when you exchange!!! 

I literally think of changing my bank due to this poor app. Note that, don’t expect that the web banking is any better!

### 1/5 — Awful

*2020-01-29*

Unable to set up bank guarantees or regular transfers from the mobile app.

### 1/5 — Never Works

*2017-08-12, version 3.3*

Don't think I have been able to successfully log into this once without it crashing at some point. I just log in with the web browser now.

### 1/5 — slow

*2014-12-11, version 2.4*

Much slower than the older version.

## Frequently asked questions about My ING

### What can I do with My ING?

My ING allows you to perform all your banking transactions securely via your phone or tablet, offering the features of your e-banking account on the go.

### Is My ING available in multiple languages?

Yes, My ING is available in two languages: French and English, catering to a broader user base.

### What devices does My ING support?

My ING is designed for Apple devices, including iPhone, iPad, and iPod.

### How secure is My ING?

The application provides secure e-banking features, allowing you to perform banking transactions with confidence.

### What is the age rating for My ING?

My ING has an age rating of 4+, making it suitable for a wide range of users.

### Does My ING have ads?

Yes, My ING contains advertisements.

### How often is My ING updated?

The app was last updated on October 31, 2024, with version 5.2.0, indicating regular updates to improve functionality.

### What do users think of My ING?

Based on 6 ratings, My ING has an average rating of 2.3 stars, suggesting there is room for improvement in user satisfaction.

## Version history (last 5 releases)

### 5.2.0 — 2024-10-31

Features :
- Added the possibility of temporarily blocking a VISA card
- Creation of an intermediate RIB presentation page before downloading
- Added the ability to hide account balances from the account list
- Changes to the overall appearance of the application

Bugs :
- Fixed behavior preventing push notifications from being triggered on certain devices
- Improved handling of lost connections
- Fix of a special characters encoding problem in secure messaging

### 5.0.3 — 2024-09-02

Fixes:
•	We have fixed bugs such as closing the document modal.

### 4.3.6 — 2023-06-12

Bug fixes

### 4.3.5 — 2023-04-18

Various technical improvements.

### 4.3.4 — 2022-12-06

Bug fixes

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## More apps by ING Luxembourg S.A.

- [My ING Pro mobile](https://appshunter.io/ios/app/my-ing-pro-mobile/id1105477798)
- [ING Payconiq](https://appshunter.io/ios/app/ing-payconiq/id1532852485)
- [My ING](https://appshunter.io/ios/app/my-ing/id1618761228)

All apps by ING Luxembourg S.A.: https://appshunter.io/developer/470511304

## Related topics

[ing belgium](https://appshunter.io/ios/topics/ing-belgium)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*