# my Installed Base

> Mobile app for ABB customers to register, manage, and access information about their ABB equipment. (iPhone/iPad app by ABB Information Systems AG.)

- Source: https://appshunter.io/ios/app/my-installed-base/id1211294309 (this page in markdown: same URL + `.md`)
- Developer: [ABB Information Systems AG](https://appshunter.io/developer/1026885389)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 15.5 · 135 MB
- Languages: American English
- Released: 2017-06-21
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-installed-base/id1211294309/reviews.md

## What is my Installed Base?

my Installed Base (myIB) is a mobile application that allows you to register and view your ABB equipment. The application should be used by ABB customers, authenticated user groups and employees.
With myIB you can:
- Register ABB products by scanning QR codes
- Add product service request
- Explore your registered products and sites
- Access product information
- Manage the structures of your installations
- Call contact center
Designed with the end user in mind, myIB enables you to participate in managing your ABB products and sites interactively with a strong partner – ABB – on your side.
myIB. Your ABB product data in your hand!

## Key features

- Register ABB products via QR code scanning
- Add product service requests
- Explore registered products and sites
- Access product information
- Manage installation structures
- Contact ABB support


## Frequently asked questions about my Installed Base

### What is my Installed Base used for?

my Installed Base is used by ABB customers, authenticated user groups, and employees to register, view, and manage their ABB equipment and installation sites directly from their mobile devices.

### How do I register a new ABB product in my Installed Base?

You can register new ABB products by scanning their QR codes directly within the my Installed Base application.

### Can I request service for my ABB equipment through my Installed Base?

Yes, the my Installed Base application allows you to add product service requests for your registered ABB equipment.

### What devices is my Installed Base compatible with?

my Installed Base is compatible with iPhone, iPad, and iPod devices, as indicated by its supported devices list.

### What is the age rating for my Installed Base?

my Installed Base has an age rating of 4+, making it suitable for a wide range of users.

### How often is my Installed Base updated?

The latest version of my Installed Base is 4.1, and it was last updated on March 20, 2026, indicating a recent update.

### Does my Installed Base have ads?

No, my Installed Base does not contain advertisements, as the 'hasAds' flag is set to false.

### What is the user rating for my Installed Base?

my Installed Base has an exceptional user rating of 5.0 stars based on 1 rating, suggesting very positive user feedback.

## Version history (last 5 releases)

### 4.2 — 2026-08-21

- Use AI to identify and interpret installation nameplates directly from photos, including automatic image cropping and date recognition for improved accuracy.
- Faster application response thanks to the implementation of new web services.
- Key terminology across the application has been updated to ensure consistency with other services.
- Frequently used data is now cached during the user session, reducing loading times and improving overall performance.
- A guided experience is now available for first-time users, helping them navigate key features during their initial login.

### 4.1 — 2026-03-20

This release introduces an improved recommended service flow and better installation recognition to ensure correct matching of existing equipment. The installation registration experience has been simplified, with the ability to add and manage attachments such as photos and documents. Overall usability and performance have also been improved.

### 4.0 — 2024-11-28

Thanks for using myIB! The application has been completely rewritten, and this release includes:
- Improved UI: Enjoy a more modern and user-friendly interface.
- Enhanced QR/Bar Code Scanning: Faster and more reliable.
- New Feature: Relocate the entire structure when a product is found in the Factory Container.
- Updated Product Registration Process:
Add a Customer Tag during registration for better categorization.
The Year of Production field is now optional.

Update now and experience these exciting new features!

### 3.1.4 — 2024-04-24

Thanks for using myIB! The application was updated so this release includes changes like e.g.:
Improved QR Code Scanning,
Improved Map View,
Bug fixing: Bar Code Scanning, Environment change.

### 3.1.3 — 2023-10-10

Thanks for using myIB! The application was updated so this release includes changes like e.g.:
Improved User Interface,
ABB Library documents,
bug fixes.

## Apps similar to my Installed Base

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ABB RAISE](https://appshunter.io/ios/app/abb-raise/id1541806483) | — | Free | Productivity |
| [Mural - Visual Collaboration](https://appshunter.io/ios/app/mural-visual-collaboration/id1156631145) | 2.4 (68) | Free | Productivity |
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| [Fluke Connect](https://appshunter.io/ios/app/fluke-connect/id694449312) | 4.4 (230) | Free | Productivity |
| [Service Suite FieldWorker](https://appshunter.io/ios/app/service-suite-fieldworker/id1092212430) | — | Free | Productivity |
| [ECMTools Mobile](https://appshunter.io/ios/app/ecmtools-mobile/id1521687369) | 5.0 (1) | Free | Productivity |

## More apps by ABB Information Systems AG

- [Data Centers 3D](https://appshunter.io/ios/app/data-centers-3d/id483135043)
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- [Mylos](https://appshunter.io/ios/app/mylos/id605388056)
- [EPiC-mobile](https://appshunter.io/ios/app/epic-mobile/id953041545)
- [ABB Connect](https://appshunter.io/ios/app/abb-connect/id1038359621)
- [Drivetune](https://appshunter.io/ios/app/drivetune/id1076930450)

All apps by ABB Information Systems AG: https://appshunter.io/developer/1026885389

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*