# My Insurance® Mobile Account > Mobile access to home, auto, and business insurance policy management. (iPhone/iPad app by The N&D® Group.) - Source: https://appshunter.io/ios/app/my-insurance-mobile-account/id1094321501 (this page in markdown: same URL + `.md`) - Developer: [The N&D® Group](https://appshunter.io/developer/1094320180) - Category: Finance - Price: Free - Rating: 2.10/5 from 29 App Store ratings · 18 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 40 MB - Languages: American English - Released: 2016-04-19 - Data updated: 2026-07-22 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-insurance-mobile-account/id1094321501/reviews.md ## What is My Insurance® Mobile Account? My Insurance® from The N&D Group gives you instant, secure, mobile access to your home, auto, and business insurance information so you can check your coverage, pay bills, contact us to report a claim, and manage your account right from your iPhone. With the My Insurance app, you can: • Pay your bill easily and securely with below Payment options: • Pay Online - Shows invoices that are having balance due to make payment. • AutoPay - AutoPay will automatically pay invoices on their due date using default payment method. • Pay By Text - A link to payment vendors will be sent to the registered mobile number and by following that link user can make payment for the latest invoice of the registered policy. • Schedule Payments - This is a single transaction schedule payment for all the policies for future due dates. • Manage Payment Methods. • Contact us to report a claim or connect with customer service • Enroll in paperless billing and paperless policy delivery • View/update policy information • Access your billing history • Change Username • Change Password • Link multiple policies – manage all of your N&D policies under one account • Have your independent agent’s contact information at your fingertips – click to call, access their website, and email them when you need • Find an independent agent – locate our agents with GPS or an address search Some features require logging in using a registered My Insurance account, or signing up for an account using your policy number, which you can do right from your phone. ## Key features - Secure mobile access to insurance information - Pay bills online, via AutoPay, or Pay By Text - Report claims and contact customer service - View and update policy details - Enroll in paperless billing and delivery - Manage multiple policies under one account - Access independent agent contact information ## Recent user reviews (10 of 18) All indexed reviews: https://appshunter.io/ios/app/my-insurance-mobile-account/id1094321501/reviews.md ### 1/5 — Needs serious work! *2026-06-07* No facial recognition or password retention feature makes this app incredibly clunky. And the lock out feature is awful. It takes me 4X as long to pay a bill with this app than it does for any of my other bills. Please consider revamping this app to me more user friendly. ### 1/5 — Not a very good App *2025-11-15* Everything about this app makes me d despise the insurance industry even more. You’re better off calling them directly than using this app. No password retention. Can’t add a second policy. Nothing can be “Verified”. Just one bad app ### 1/5 — Does not work *2025-08-25* Stays on a white screen ### 1/5 — I’d give it 0 stars if it were possible *2025-07-16* Constant glitches in the software make it virtually impossible to make payments. Today it’s the “captcha” that won’t work. I’m so fed up. ### 1/5 — Terrible app *2024-11-15* No Face ID. Seriously outdated. Not able to easily pull up polices. This app stinks. ### 2/5 — No Face ID, No text verification, No option to save password *2024-10-04* NO: Face ID for quick entry NO: Option to pick text rather than email for verification. Email is not always available or quick. As a text message is quite quick. NO: Saving to password keychain, not a memory of you ever signing in to the app. Hard to think in this day and age, that they expect you to have so many passwords and remember which one you used for which app. Still SMH ### 2/5 — No password retention *2024-07-21* I would need to open this quickly and easily if I was either pulled over or in an accident, but there does not seem to be any Face ID or other login retention. I will have to save the password somewhere else in the phone so I can copy and paste it into this app. ### 1/5 — App is awful!! *2023-12-22* Sooo difficult to work with and try to pay a bill!!! Asks for policy number every time…why isn’t that stored in the app after I submitted that info when I downloaded the app. Very difficult to work with…I’d rather send my payment by pony express. ### 1/5 — App is awful!! *2023-09-28* Sooo difficult to work with and try to pay a bill!!! ### 1/5 — Paying bills used to take seconds. Now it take 5 minutes *2022-11-04* This app used to be great for paying bills. A recent update now has you verify your email every time you log in. When paying your bills, you are brought to a website where you have to manually type in our policy number. A payment process that used to take seconds, now takes five minutes. ## Frequently asked questions about My Insurance® Mobile Account ### How do I pay my bill with My Insurance? My Insurance offers several convenient payment options including online payments for outstanding balances, AutoPay for automatic deductions on due dates, Pay By Text for a quick link to payment vendors, and the ability to schedule single transactions for all policies. ### Can I manage multiple insurance policies with My Insurance? Yes, you can link multiple N&D Group policies under a single My Insurance account, allowing you to manage all your insurance information in one place. ### How do I report a claim using My Insurance? You can easily report a claim by contacting customer service directly through the My Insurance app. The app provides immediate access to contact information for reporting incidents. ### Is My Insurance secure? Yes, the app provides instant and secure mobile access to your insurance information. Features like changing your username and password are also available for account security. ### What devices does My Insurance support? My Insurance is available for iPhone, iPad, and iPod devices, allowing users to manage their insurance on the go. ### How often is My Insurance updated? The latest version of My Insurance is 2.17, and it was last updated on October 10, 2025. This indicates regular updates to improve functionality and security. ### What is the user rating for My Insurance? My Insurance has a user rating of 2.3 stars based on 23 ratings. This suggests that while some users find it useful, there may be areas for improvement based on user feedback. ### Does My Insurance have ads? No, My Insurance does not contain advertisements. The app is free to download and use without any ad interruptions. ## Version history (last 5 releases) ### 2.19 — 2026-07-11 Bug fixes and Enhancements. ### 2.18 — 2026-07-01 Bug fixes and Enhancements. ### 2.17 — 2025-10-10 Bug fixes and Enhancements. ### 2.16 — 2025-08-29 Bug fixes and Enhancements. ### 2.15 — 2025-06-07 Bug fixes and Enhancements. ## Apps similar to My Insurance® Mobile Account | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyCincinnati®](https://appshunter.io/ios/app/mycincinnati/id521276046) | 4.7 (3,991) | Free | Finance | | [GUARDIAN® Accounts & Policies](https://appshunter.io/ios/app/guardian-accounts-and-policies/id1215328004) | 4.7 (9,622) | Free | Finance | | [Donegal](https://appshunter.io/ios/app/donegal/id1485021118) | 1.9 (15) | Free | Finance | | [IDX - Identity & Privacy](https://appshunter.io/ios/app/idx-identity-and-privacy/id1448548713) | 2.4 (106) | Free | Finance | | [MetLife HS&SA](https://appshunter.io/ios/app/metlife-hs-and-sa/id1529052516) | 3.4 (203) | Free | Finance | | [MassMutual](https://appshunter.io/ios/app/massmutual/id1516539101) | 4.8 (5,866) | Free | Finance | ## More apps by The N&D® Group - [N&Drive](https://appshunter.io/ios/app/n-and-drive/id1434103481) All apps by The N&D® Group: https://appshunter.io/developer/1094320180 ## Related topics [norfolk and dedham](https://appshunter.io/ios/topics/norfolk-and-dedham) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*