# My JE — user reviews > 37 indexed App Store user reviews of My JE by Jersey Electricity PLC, rated 4.64/5 from 11 ratings. - Source: https://appshunter.io/ios/app/my-je/id1553732414/reviews - App overview in markdown: https://appshunter.io/ios/app/my-je/id1553732414.md - Rating breakdown: 5★ 7 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 37) ### 3/5 — Very good but *2025-02-25, version 1.9.1* The app is very good and the information shown is good But the only neg comment would be the delay between between the figures and information shown Would be better if the different rates like between economy 7 and standard rates ### 4/5 — Dates *2024-06-15, version 1.7.0* Can you get the dates correct in the monthly review. It often skips dates and forward dates. ### 3/5 — Really good. *2023-08-19, version 1.5.8* It’s really good to have an idea how much I am using and to keep an eye on it. Many thanks. ### 4/5 — 4 star *2023-08-02, version 1.5.8* Thats all ### 4/5 — Monitoring of consumption for heating *2023-05-22, version 1.5.8* A very good web site spoiled only by the Regrettable removal of the ability to discreetly monitor consumption of electricity for heating, low tarif and standard tarif. This is now only possible when periodic bills are produced which is obviously too late to be of much use. ### 5/5 — Great App *2022-09-02, version 1.3.5* I certainly feel that this app helps me Understand and regulate what I am Using . Thank you JE ### 5/5 — Very useful *2022-08-22, version 1.3.5* With all the media reporting on energy bills going through the roof this is really helpful. ### 5/5 — How to save the planet *2022-08-05, version 1.3.5* Understand what each of your electrical devices uses and allows you to change things and reduce. I love the App its allowed me to make changes to save money and if everyone did so it will help save the planet. ### 5/5 — Easy to navigate *2022-08-03, version 1.3.5* Such a great App and a very clever idea by JEC to help their consumers. ### 5/5 — Excellent *2022-07-27, version 1.3.5* I like the comparison to previous months and years. It’s great to be able to have a real time record of daily charges that help me to manage my direct debit payment to a more realistic level. ### 5/5 — Great little app *2022-05-18, version 1.3.3* Can keep track of spending, also shows forecast for rest of month which also helps to budget. Great to see which devices are using power too. ### 5/5 — . *2022-04-26, version 1.3.3* The app makes me more aware of the power I use and more aware to turn off when not using ## Most critical reviews (10 lowest-rated) ### 1/5 — Not updating *2025-10-11, version 1.10.9* The app is not updating anymore ### 1/5 — My JE *2025-09-19, version 1.10.5* the app doesn’t allow me to log in , i type my email and account number and then it says everything matches but sending email for verification but no email ever comes frustrating ### 1/5 — App not working *2024-04-08, version 1.6.9* Can this be looked at as the app once downloaded does not work at all. Does not seems that requires any update, so up to date ### 1/5 — App freeze on the latest update *2023-12-11, version 1.6.6* Your app is freezing on the starting page Please fix the issue ### 2/5 — Heading down hill rapidly *2024-01-12, version 1.6.8* I’ve been using the app since it was released and the more I use it, the more I want to delete it but keep hoping they will fix it 🤞 On the insights tab, it misses one or more days of readings each month and frequently sends me messages saying my usage is well below normal when it is the app being unable to read the data from my meter. Within a day or two the missing reading appears (sometimes) and negates the notification. This pushes out the forecast for the month showing a significantly lower estimate for what it thinks I will use. Occasionally, (it appears to be mainly December each year so far), when the app fails to add the DD payment to the bills tab for that month so my current bill is out. I have tried reinstalling the app but that doesn’t fix the problem unless I log a ticket and they “reset” my account after which I have to wait a day or so before I can log back in. The last couple of months the app just seems to hang if I try to view previous months data. I waited for the latest update which came out the other day with “general improvements” but nothing seems to have been fixed … it still crashes and Decembers payment is still missing. So far in January (12th) I am missing 2 days readings so the estimate is around half what it will be by the end of the month. Probably best to scrap it and start again ### 2/5 — Needs improvement *2023-04-27, version 1.5.8* Hi The app needs improvement as the quarterly bills are not showing on the credits/ debits at the time issued. In fact only old ones are available. There are other minor issues but I don’t have the energy to start writing a full review. ### 2/5 — Infinite loop *2022-05-19, version 1.3.3* Unfortunately the app has very difficult UX for login. The email verification is sent but not immediately and then states you can login with app but you can’t. Having used app successfully and logged out for no particular reason is a pretty poor experience ### 2/5 — Bugs *2022-01-31, version 1.3.0* Since updating the app this week, it no longer works. It just keeps loading whenever I go onto it, no matter how long I leave it open to load too. I’ve removed the app and re-downloaded numerous times also and still nothing. Highly frustrating! ### 2/5 — Bugs *2021-04-22, version 1.0.3* Looks good, but since I installed it it still hasn’t updated with new data from that date onwards. There seems to be a bug in getting the data to load. ### 3/5 — Nice app But now starting to lag *2025-03-02, version 1.9.1* It use to keep up to date readings but it’s now over a week behind in data ## Most praised reviews (10 highest-rated) ### 5/5 — Simplicity *2024-12-29, version 1.9.1* Excellent app. It makes the most of the self-reading meters. The ability to drill down in such detail is amazing. ### 5/5 — Review *2024-11-20, version 1.8.0* It good to know how much you’re spend on electricity on a daily basis and see what appliance is using the most electricity. ### 5/5 — Stopped working *2023-08-03, version 1.5.8* I love this app but it’s stopped working for me mid July ### 5/5 — So useful *2023-05-20, version 1.5.8* This helps to keep me up to date with my electricity consumption and how much I am spending. ### 5/5 — Brilliant *2023-04-26, version 1.5.8* Reduced my bill after a few weeks ### 5/5 — Does it’s job….but *2023-04-16, version 1.5.8* If you want, for example, to compare your usage from the previous month, to the same month two years ago it is a tedious process of scrolling day by day.. you can’t just choose a year and jump to a particular day or month .. bloody annoying ### 5/5 — Instant information *2023-04-12, version 1.5.8* Being able to see your daily spend is great! No nasty surprises apart from the home in electricity costs ### 5/5 — Fantastic app *2023-04-03, version 1.5.8* Just want to say how great this app is More people should be encouraged to use it Very SMART work ### 5/5 — Updates *2022-12-21, version 1.4.3* It could do with being more up to date! ### 5/5 — Excellent App *2022-10-20, version 1.4.2* Exactly what should be shown to really understand our energy consumptions. Nice User Interfance, making it very easy and intuitive to manouver. Thanks 👌🏽 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*