# My JT — user reviews

> 21 indexed App Store user reviews of My JT by JT Global.

- Source: https://appshunter.io/ios/app/my-jt/id6449707637/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-jt/id6449707637.md

## Newest reviews (2 of 21)

### 5/5 — As I promised

*2024-07-04, version 3.24.2*

You've fixed the save my login details, I am giving you 5 stars. The app is very good and great to see the evolvement.

### 5/5 — Password saving…… finally, JT!

*2024-07-02, version 3.24.2*

Glad you finally managed to save my password. About time.. but it’s definitely one less thing to worry about! 

Rest of the app is fine, but I was losing the will having to hand type my details on every visit

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t get in

*2024-08-30, version 3.30.2*

App won’t load I’ve deleted and reinstalled everything upto date and all I get is a spinning wheel - girl in shop didn’t have a clue either - pretty useless

### 1/5 — Not fit for businesses

*2024-07-14, version 3.24.3*

Doesn’t support business accounts - fine but then the old app that did has been taken offline!
It’s the weekend and I need to add a data bolt-on but I now can’t! Very poor planning by JT.

### 1/5 — Rich

*2024-07-04*

It keeps logging you out every other day it’s driving me nuts sorted out Jt. Plus no Face ID.

**Developer response:** Hi Rich - Thank you for your feedback. 

We're excited to announce that we've upgraded the app, which now allows you to save your password and log in using facial recognition or a fingerprint. It's secure, convenient, and designed to be hassle-free. 

We hope you'll find this to be a useful enhancement.

Thanks
JT

### 1/5 — Nothing good comes out of using JT’s App

*2024-06-04, version 1.28.2*

Worst app ever. JT’s app and bfs are like 5 & 6

### 1/5 — Robbery

*2024-05-25, version 1.26.2*

Takes your money without topping up your phone. Significant technical issues—your application development team needs more experience.

### 1/5 — Hummm not great

*2023-12-01, version 1.0*

gota say this is better than what they had before but it’s so boring, looks like it was developed by my grandma, it just has no reason for me to use it, and why does it start by asking me what kind of account I have? Don’t you know!?

### 2/5 — Fed up of the login process

*2024-06-12, version 1.28.2*

Have to login each time I go to use the app, easier to use safari browser with auto login with keychain.

### 3/5 — Log in every time

*2025-01-09, version 3.61.2*

My only issue is that I have to sign in every single time I wanna use app regardless of whether the ‘keep me signed in’ box is checked or not please fix

### 4/5 — Improved log-on experience

*2024-07-03, version 3.24.2*

Much better now that the app prompts me to auto-fill my password. 

Facial recognition next please.

### 5/5 — Fantastic upgrade on previous app

*2025-03-20, version 3.82.3*

Useable, intuitive and super convenient to have access through the app to change and manage my services.

## Most praised reviews (9 highest-rated)

### 5/5 — Great App

*2025-02-21, version 3.68.9*

Easy to use will all the info I need

### 5/5 — Apple added thank you JT, that’s really handy

*2025-02-14, version 3.68.9*

This makes topping up the kids much easier, thanks

### 5/5 — Great improvements

*2025-02-13, version 3.68.9*

Easy to use, great to be able to view activity and bills. Enhanced experience

### 5/5 — Excellent app

*2025-01-31, version 3.68.8*

New app functionality is a lot better. You can pretty much do whatever you want without having to call them and ask for it.

### 5/5 — RGB

*2025-01-30*

Great new features JT much improved

### 5/5 — Just what I needed

*2025-01-29, version 3.68.8*

Allows me to track my usage and bills and add more data when I need it! Thanks JT!!

### 5/5 — Amazing app

*2025-01-29, version 3.68.8*

Fantastic app, much better than the previous versions

### 5/5 — Excellent eSIM

*2024-07-18, version 3.24.3*

I recently travelled around Albania with my family. My current mobile provider would charge a fortune for roaming outside the EU. A friend suggested the recently launched JT European eSIM which was valid for Albania. Although I am not a Jersey resident, there's no restriction on purchasing the eSIM and it was the best price that I could find. The app was incredibly intuitive and it was seamless to set up. It took 2-3 minutes and my eSIM was ready to go on my iPhone. It worked perfectly throughout Albania and I was able to use all my maps, apps, make Whatsapp calls. It was invaluable, I will definitely use again.

### 5/5 — Great App

*2024-07-07, version 3.24.2*

Much better app than the previous one. Let them know an issue with login not saving at first and JT soon fixed this.  Greta now to see information about services etc and topup.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*
