# My Kia + — user reviews

> 190 indexed App Store user reviews of My Kia + by Kia Corporation, rated 1.54/5 from 264 ratings.

- Source: https://appshunter.io/ios/app/my-kia-plus/id1434659021/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-kia-plus/id1434659021.md
- Rating breakdown: 5★ 20 · 4★ 5 · 3★ 4 · 2★ 11 · 1★ 176

## What do users think of My Kia +?

Overall sentiment: negative

**Pros**

- 🌐 Supports multiple languages
- 💡 Innovative features

**Cons**

- 🚫 No English language option
- 🤔 Confusing interface
- 🚫 Lack of language customization

**Commonly reported bugs**

- App only downloads in Spanish
- Unable to register vehicle due to language barrier

**Most requested features**

- Add English language support
- Provide option to change language
- Improve user interface

## Newest reviews (19 of 190)

### 1/5 — Why is Spanish

*2026-06-10, version 2.1.10*

Why

### 1/5 — FIX THE APP PLEASE

*2026-06-03, version 2.1.10*

Add the English language please. The app looks like it’s in English but once you download, it’s in Spanish. This needs to be fixed asap.

### 1/5 — Language problems

*2026-06-02, version 2.1.10*

I see a lot of customers are having the same problem. I don’t understand why it automatically went to Spanish and there’s no way to change it. Big flaw and problem with this app.  Granite, a lot of people are bilingual and yes, a lot of people speak Spanish in California, but the first language in California is still English. It should give me an option to pick the language that I want not automatically lock me into Spanish for that matter. It shouldn’t automatically lock you into any language. You should ask you your language that you speak. That’s the only way this app would be sufficient for everyone

### 1/5 — English???

*2026-05-31, version 2.1.10*

This app only opens in Spanish, with no way to switch it to English that I can find

### 1/5 — English

*2026-05-21, version 2.1.10*

I wish I could use this app but I can’t it is not in English.  This was a waste of of my time.

### 1/5 — App needs to be reported!

*2026-04-26, version 2.1.9*

Definitely not the official Kia app. Download it and then tried to charge my card $150 without my permission. Should be taken out of the App Store immediately. I wouldn’t give it any stars if I could

### 1/5 — Algo hicieron que ya no me conecto

*2026-04-24, version 2.1.8*

Hoy 23 de abril, me pidió user y password la aplicación, se los ingrese y ahora ya no conecta. Por que dice que FALLO LA ACTUALIZACIÓN  y de ahi no sale de ciclo.  Cuando quedara lista ?

### 1/5 — SOLO SIRVE EL PRIMER DÍA

*2026-04-22, version 2.1.8*

Tengo un k3 y solo mostró los datos al inicio y ahora no carga nada. En mis servicios le pedí “al Kia expert” y de expertos no tienen nada. Tampoco saben que lo ocasiona. 
Se veía prometedor pero esta app es solo humo de bonito color

### 1/5 — No puedo hacer nada

*2026-04-17, version 2.1.7*

No me deja registrar absolutamente nada ni me cargan las cosas ni nada

### 1/5 — Pésimo

*2026-04-10, version 2.1.7*

Para que guardo mi sesión si la cierran, pésima app ni para recuperar la contraseña sirve

### 1/5 — No reestablece contraseña

*2026-04-08, version 2.1.7*

Cambié de celular y bajé la app al querer recuperar mi contraseña no manda correo, hago todos los pasos para recuperar mi contraseña y veo en bandeja de entrada, otros y también en correo no deseado, no me llega ningún correo para poder realizar mi recuperación

### 1/5 — Pésima

*2026-04-02, version 2.1.7*

De pronto ya no acepta mi usuario y contraseña, al intentar recuperarlos es un proceso bastante complicado y además no llega nunca el correo de recuperación, horrible app

### 1/5 — No puedo ingresar

*2026-04-02, version 2.1.7*

Perdí mi contraseña e intento recuperar pero no me envían ningún correo

### 1/5 — Language

*2026-03-26, version 2.1.7*

I need this app in English!! Please and thank you

### 1/5 — No funciona Kia K3

*2026-03-17, version 2.1.7*

No funciona en Kia K3 LX. No muestra información del estado del auto, no tiene utilidad.

### 1/5 — Fatal

*2026-03-12, version 2.1.7*

No sirve de nada, abrieron mi camioneta y no mando ninguna señal de puerta abierta. No es funcional esta app. Ademas no mantiene la sesion iniciada. Le falta mucho. Ni la descarguen no sirve de nada

### 1/5 — Use English plz

*2026-03-04, version 2.1.7*

How stupid is it that Kia default to non English?

### 1/5 — No sirve y mandan spam

*2026-03-04, version 2.1.7*

Funciona la apertura remota y datos RPM y nivel de gasolina con el motor prendido pero no se actualiza nada del historial de manejo. Y están enviando mensajes con anuncios de publicidad sin mi consentimiento y no hay manera de desactivarlo !!

### 1/5 — Pésima Aplicación

*2026-03-01, version 2.1.7*

Solo te muestra lo mismo que ves en tu Tablero normal del vehículo, siempre con fallas de conectividad y nunca recibes retroalimentación de los desarrolladores.

## Most critical reviews (10 lowest-rated)

### 1/5 — This app is for the Mexican market

*2026-08-05, version 2.1.10*

Its been half a year since I  bought a 26 niro HEV in Mexico and despite multiple attempts, communication between this app and the car has never worked.

### 1/5 — Language

*2026-08-03, version 2.1.10*

I can’t use it bc I don’t have the option of changing the language to English

### 1/5 — Spanish only

*2026-07-15, version 2.1.10*

I am somewhat bilingual and still I was really struggling to understand all the words. It should not be that you are only able to read everything in Spanish and not have the option to do English.

### 1/5 — No English Option

*2026-07-08, version 2.1.10*

I UNINSTALLED THE APP DUE TO NO OPTION TO CHANGE THE LANGUAGE TO ENGLISH!!!

### 1/5 — Language

*2026-06-29, version 2.1.10*

I am trying to download this and it’s going to Spanish. I can’t understand it. Please correct

### 1/5 — Spanish only?

*2026-06-27, version 2.1.10*

I mean the only option is Spanish?

### 1/5 — It’s not in English

*2026-06-23, version 2.1.10*

Why is this app not in English with an option to change the language?

### 1/5 — Why default to Spanish?

*2026-06-20, version 2.1.10*

Terrible first experience trying to use the app. The default language is Spanish and I can’t find any way to change to English. How was this not a basic setting on the first screen.

### 1/5 — No English version

*2026-06-12, version 2.1.10*

Why is it not just n English language 
Is this app not for English speaking people

### 1/5 — Not able to change language

*2026-06-12, version 2.1.10*

I downloaded the app. It only is in Spanish. I don’t speak Spanish, in Texas  lot of people do and a lot do not. The app does not allow changing the language. So I deleted the app. I was so excited to use it, but that not possible.

## Most praised reviews (10 highest-rated)

### 5/5 — Language

*2026-02-25, version 2.1.7*

Why is the App in Spanish

### 5/5 — Wrong Country

*2025-04-24, version 2.1.4*

People!!! This app is for Mexico not the USA. 🤣🤣

### 5/5 — Kia

*2024-01-20*

Is there a way to change it from Spanish to English

### 5/5 — Buena App

*2023-08-10*

La aplicación es una buena forma de tener en tiempo real la información de tu auto y así resolver las dudas o tenerlo en optimas condiciones

### 4/5 — English version PLEASE

*2026-03-13, version 2.1.7*

I want to download the app but it’s in Spanish. Please make an English version so I could have my KIA connect access.

### 3/5 — FYI: This app is not the official Kia app!

*2025-03-30, version 2.1.3*

Posting in hopes some will read before downloading and having the same complaints as others in the comments here about the app defaulting to Spanish. If you have a Kia and are trying to download the official app that controls your car - this is NOT the app you’re looking for. Yes, your Kia driver account is called “Kia Connect” but the corresponding app is called “Kia Access”. Go download that app instead. This one seems to be a third party app using Kia’s brand. Happy driving!

### 2/5 — Problema

*2026-01-04, version 2.1.5*

Solo funcionó los dos primeros meses después ya no se conecta al auto ni permite interacción entre el auto y la app

### 2/5 — Pésima

*2025-12-30, version 2.1.5*

Existen aplicaciones malas, y esta. 
No sirve para nada. No mide nada. No actualiza. Tenerla y no tenerla da lo mismo.

### 2/5 — Problemas

*2025-12-23, version 2.1.5*

Es muy difícil iniciar sesión y Nose conecta automáticamente

### 2/5 — Ocurrió un error

*2025-12-23, version 2.1.5*

Fue disminuyendo su funcionalidad, primero no se conecta solo, no sé actualizaban datos en automático, no guardaba contraseñas o uso de Face ID y ya no da acceso diciendo que ocurrió un error que se intente más tarde, cosa que no sucede. Ya no sirve la app?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*
