# My Liberty App — Self Care

> Unified account management for Liberty services with bill pay and usage tracking. (iPhone/iPad app by Liberty Cablevision of Puerto Rico Ltd.)

- Source: https://appshunter.io/ios/app/my-liberty-app/id1637472836 (this page in markdown: same URL + `.md`)
- Developer: [Liberty Cablevision of Puerto Rico Ltd](https://appshunter.io/developer/424282420)
- Category: Productivity, Business
- Price: Free
- Rating: 4.80/5 from 20,268 App Store ratings · 370 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 133 MB
- Languages: American English, European Spanish
- Released: 2022-10-31
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-liberty-app/id1637472836/reviews.md

## What is My Liberty App?

Easily pay bills, recharge, track usage, and stay in control, all from one simple but powerful app.

Key features: 
- 24/7 Support: Chat with Libi, our virtual assistant, to resolve your doubts about plans, bills, tech support or roaming.
- Unified account management: Access and oversee all your Liberty services in one place, eliminating the need for multiple apps or accounts.
- Secure payments: Pay your bills quickly and securely using credit cards and ACH transfers.
- Biometric login: Enhance your account security with fingerprint or facial recognition for fast and safe access.
- Autopay setup: Enable automatic payments on your mobile accounts and never worry about due dates again.
- Usage monitoring: Keep track of your mobile data, calls, and SMS usage in real time to stay within your plan limits and avoid unexpected charges.

Why choose My Liberty App?

Designed with you in mind, My Liberty App simplifies the management of your Liberty services. Whether you're at home or on the go, stay connected and in control with features tailored to your needs.

Download now.
Enjoy seamless service and support management in one place.

## Key features

- 24/7 virtual assistant support
- Unified account management
- Secure bill payments
- Biometric login
- Autopay setup
- Real-time usage monitoring

## What do users think of My Liberty App?

Overall sentiment: neutral

**Pros**

- ⚡ Fast and efficient payment processing
- 🔒 Secure payment methods
- 👍 User-friendly and intuitive app
- 💳 Convenient digital wallet integration
- 🏠 Easy to manage multiple properties

**Cons**

- 🐛 Occasional system errors and crashes
- 🔍 Lack of visibility into account details
- 🔄 Inconsistent auto-pay functionality
- 🔒 Limited payment method options
- 🔧 Outdated app design and navigation

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- Incorrect due date display
- Payment processing errors
- Unresponsive customer support chat

**Most requested features**

- Automatic payment option
- Detailed billing information
- Dark mode support
- Bank account payment integration
- Improved customer support channels

## Recent user reviews (10 of 370)

All indexed reviews: https://appshunter.io/ios/app/my-liberty-app/id1637472836/reviews.md

### 1/5 — Unable to use

*2026-08-03, version 2.0.26*

I can’t even sign into the app

### 5/5 — Best cable app

*2026-08-03, version 2.0.26*

This is by far the best app created by a cable company. The functionality and reliability of their streaming services are phenomenon.

### 5/5 — My liberty app

*2026-08-02, version 2.0.26*

It’s really amazing app and very easy to understand it . Very easy to use it . I will high recommend it for anyone who needs it for to make their payments . Never had any problems.

### 5/5 — Fácil

*2026-08-01, version 2.0.26*

Me encanta la app por qué pago todo muy rápido gracias

### 5/5 — Una app bien fácil

*2026-07-29, version 2.0.26*

Es bien sencilla y fácil de encontrar lo que estás buscando 👍

### 5/5 — Rápido y fácil

*2026-07-25, version 2.0.26*

Aplicación muy rápida y fácil para realizar pagos

### 5/5 — Payment

*2026-07-18, version 2.0.25*

Es una aplicación bien fácil para usar más acomodable espectacular

### 5/5 — Amazing

*2026-07-17, version 2.0.25*

Love ❤️

### 5/5 — Aplicacion

*2026-07-16, version 2.0.25*

La aplicacion a mejorado mucho me gusto🙂🙂🙂👍👍💪🏻💪🏻💪🏻💪🏻

### 5/5 — My Liberty

*2026-07-10, version 2.0.25*

Excelente

## Frequently asked questions about My Liberty App

### What can I do with the My Liberty App?

The My Liberty App allows you to easily pay bills, recharge services, track your mobile data, calls, and SMS usage in real time, and manage all your Liberty services from a single location. You can also chat with a virtual assistant for support and set up secure, automatic payments.

### How do I pay my bills using the app?

The app offers secure payment options for your bills. You can pay quickly and securely using credit cards and ACH transfers directly within the application, ensuring a convenient and safe transaction process.

### Is the My Liberty App free to download and use?

Yes, the My Liberty App is free to download and use. There are no charges for downloading the app or for its core functionalities like bill payment, usage tracking, and account management.

### What kind of support is available through the app?

The app provides 24/7 support through Libi, a virtual assistant. You can chat with Libi to resolve doubts about your plans, bills, technical support, or roaming services, offering immediate assistance whenever you need it.

### Can I monitor my data usage with this app?

Yes, the app features real-time usage monitoring. You can keep track of your mobile data, calls, and SMS usage to stay within your plan limits and avoid unexpected charges, giving you full control over your consumption.

## Version history (last 5 releases)

### 2.0.27 — 2026-08-20

Know when your service will be back — in real time
When there's an outage in your area, the app now shows you a live estimated time of restoration (ETR), updated in real time. No more guessing or waiting for a call — you'll know as soon as we do.

See exactly what you're paying for when you recharge
Your recharge screen now breaks down the total cost clearly, including applicable taxes and any third-party payment charges — so there are no surprises when you confirm your payment.

Track your device installments at a glance
Postpaid customers can now see their installment balance and how many months remain directly in the app, making it easier to plan ahead without having to call or chat for the information.

Can't link your account? We'll connect you to the right help
If you try to link an account that's already associated with another profile, the app now gives you a clear message and connects you directly to our care team — so the situation gets resolved quickly and without frustration.

A fresh look that reflects a new chapter
You'll notice our updated Liberty logo throughout the app. Same great service, new look — and just the beginning of more to come.

Why It Matters?
This version is about giving you the right information at the right time — whether that's knowing when your service will be restored, understanding your charges, or tracking what you owe on your device. Transparency and clarity, built right into your app.

### 2.0.26 — 2026-07-24

Carousel banner emails has been improved as well as others significant enhancements.

### 2.0.25 — 2026-07-09

New: quicker bill help with LiBi, payment receipts, smart notifications & flexible appointments.

### 2.0.24 — 2026-06-25

Pay to reconnect your suspended service, refreshed home screen & payment alerts.

### 2.0.23 — 2026-06-10

New home design, faster login, My appointments, and bill comparison and LiBi improvements.

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## More apps by Liberty Cablevision of Puerto Rico Ltd

- [Liberty Go](https://appshunter.io/ios/app/liberty-go/id1477855988)
- [Liberty Business Hosted PBX](https://appshunter.io/ios/app/liberty-business-hosted-pbx/id1486373754)
- [Liberty Hub TV](https://appshunter.io/ios/app/liberty-hub-tv/id1612776483)
- [My Liberty Spot](https://appshunter.io/ios/app/my-liberty-spot/id6670562906)

All apps by Liberty Cablevision of Puerto Rico Ltd: https://appshunter.io/developer/424282420

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*