# My Liberty App — user reviews > 375 indexed App Store user reviews of My Liberty App by Liberty Cablevision of Puerto Rico Ltd, rated 4.80/5 from 20,305 ratings. - Source: https://appshunter.io/ios/app/my-liberty-app/id1637472836/reviews - App overview in markdown: https://appshunter.io/ios/app/my-liberty-app/id1637472836.md - Rating breakdown: 5★ 17,341 · 4★ 2,090 · 3★ 501 · 2★ 97 · 1★ 276 ## What do users think of My Liberty App? Overall sentiment: neutral **Pros** - ⚡ Fast and efficient payment processing - 🔒 Secure payment methods - 👍 User-friendly and intuitive app - 💳 Convenient digital wallet integration - 🏠 Easy to manage multiple properties **Cons** - 🐛 Occasional system errors and crashes - 🔍 Lack of visibility into account details - 🔄 Inconsistent auto-pay functionality - 🔒 Limited payment method options - 🔧 Outdated app design and navigation **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Incorrect due date display - Payment processing errors - Unresponsive customer support chat **Most requested features** - Automatic payment option - Detailed billing information - Dark mode support - Bank account payment integration - Improved customer support channels ## Newest reviews (10 of 375) ### 5/5 — Liberty app *2026-06-13, version 2.0.23* At least they corrected all the troubles it had. Now is working like it should be. I’m very happy with app now. I can pay my internet with ease. Thanks for correcting the app. ### 5/5 — Muy fácil de utilizar *2026-06-11, version 2.0.23* En fácil de usar y claro Me ahora mucho tiempo. ### 5/5 — Excelente *2026-06-05, version 2.0.22* Fácil de usar. ### 5/5 — Expercia con la aplicación *2026-06-03, version 2.0.22* Me encanta pues es fácil de usar y las facturas y las puedo tener al momento ### 4/5 — Problema con la app *2026-06-02, version 2.0.22* No se puede abrir da error y me saca arreglen el problema gracias ### 5/5 — Easy *2026-05-29, version 2.0.21* The app is super easy to navigate and super easy to pay my bill every month ### 5/5 — Zulú *2026-05-26, version 2.0.21* Pago fácil y seguro. Solo baja la app. ### 1/5 — Good app but I get error everytime I try to pay. *2026-05-20, version 2.0.20* Every month I go through the same channels, I try the app it gives me error, then I try the website which also gives me an error and tries to connect me with the support chat which is automated and wont process the payment which then connects me to a representative that wont process my payment and instead sends me links to the app and website. And when I go to the physical store they tell me my account doesn't reflect anything owed and so they can't process a payment. The runaround is actually exhausting but I love my home service so I gotta keep playing their game until something works. ### 1/5 — Useless AI *2026-04-28, version 2.0.19* The AI assistant is not only useless and half-baked, it refuses to provide technical support number and keeps on looping the same questions and suggestions over and over again ### 2/5 — … *2026-04-14, version 2.0.18* I think it’s wrong that when you make a payment, the money is deducted immediately, but the payment is only reflected after 72 hours, especially nowadays when everything is done instantly. ## Most critical reviews (10 lowest-rated) ### 1/5 — Te borran la cuenta a cada rato *2026-09-01, version 2.0.27* Porqueria de aplicación no sirve para nada me borra mi cuenta y no me deja hacer pagos entonces te dañan el crédito por no pagar si me estás quitando el acceso a pagar ### 1/5 — USELESS *2026-09-01, version 2.0.27* It would be great to update the useless app. YET the app WONT update it continued-after 5 consecutive attempts to update- reverting to yo page asking to update. PLEASE HIRR COMPETENT IT staff. It’s obvious your vetting process of professionals being hired MUST BE REVISED ### 1/5 — ES UNA BASURA NO LA BAJEN ESTA APP *2026-08-30, version 2.0.27* SIEMPRE HAY UN MALDITO ERROR PARA ENTRAR A LA APLICACIÓN ES UNA BASURA ### 1/5 — Nuevo update no funciona *2026-08-25, version 2.0.27* La aplicación me obligó a hacer un update y ahora no funciona. Sale un mensaje de error, por lo que no he podido pagar el mes. ### 1/5 — Unable to use *2026-08-03, version 2.0.26* I can’t even sign into the app ### 1/5 — Aplicación no abre no funciona *2026-06-25, version 2.0.23* 👎🏾 ### 1/5 — App *2026-06-24, version 2.0.23* Doesn’t wort it say oops something went wrong. ### 1/5 — App not internet service work *2026-06-23, version 2.0.23* It keeps crashing at the house. The app rarely opens ### 1/5 — Aplicación sale con error cuando la abres. *2026-06-19, version 2.0.23* Aplicación sale con error cuando la abres. ### 1/5 — No sirve *2026-06-11, version 2.0.23* La aplicación no quiere funcionar. Cada vez que trato de entrar me sale “Error Algo salió mal” y se queda en blanco. Tengo una aplicación en el teléfono que no sirve para nada. ## Most praised reviews (10 highest-rated) ### 5/5 — Matu *2026-08-29, version 2.0.27* Bueno ### 5/5 — Best cable app *2026-08-03, version 2.0.26* This is by far the best app created by a cable company. The functionality and reliability of their streaming services are phenomenon. ### 5/5 — My liberty app *2026-08-02, version 2.0.26* It’s really amazing app and very easy to understand it . Very easy to use it . I will high recommend it for anyone who needs it for to make their payments . Never had any problems. ### 5/5 — Fácil *2026-08-01, version 2.0.26* Me encanta la app por qué pago todo muy rápido gracias ### 5/5 — Una app bien fácil *2026-07-29, version 2.0.26* Es bien sencilla y fácil de encontrar lo que estás buscando 👍 ### 5/5 — Rápido y fácil *2026-07-25, version 2.0.26* Aplicación muy rápida y fácil para realizar pagos ### 5/5 — Payment *2026-07-18, version 2.0.25* Es una aplicación bien fácil para usar más acomodable espectacular ### 5/5 — Amazing *2026-07-17, version 2.0.25* Love ❤️ ### 5/5 — Aplicacion *2026-07-16, version 2.0.25* La aplicacion a mejorado mucho me gusto🙂🙂🙂👍👍💪🏻💪🏻💪🏻💪🏻 ### 5/5 — My Liberty *2026-07-10, version 2.0.25* Excelente --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*