# My Libyana

> Mobile service management app for balance, recharges, packages, and customer support. (iPhone/iPad app by Libyana Mobile Phone.)

- Source: https://appshunter.io/ios/app/my-libyana/id1493257014 (this page in markdown: same URL + `.md`)
- Developer: [Libyana Mobile Phone](https://appshunter.io/developer/1493257013)
- Category: Utilities
- Price: Free
- Rating: 3.10/5 from 992 App Store ratings · 133 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 87 MB
- Languages: American English
- Released: 2020-01-24
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-libyana/id1493257014/reviews.md

## What is My Libyana?

Discover, control and enjoy MyLibyana
Through "MyLibyana" App, you can manage all your services such as checking your balance, recharging, accessing and managing directly and effectively your account, you also won’t miss any of Libyana’s updates, The application is available in an Arabic and English.

With MyLibyana you can: 


• View the Balance and previous Top-up records.
• Top-up and transfer balance.
• Subscribe to internet packages.
• Manage and control your subscriptions with one account.
• You can directly communicate with Libyana’s Customer Services.
• Daily bonuses for featured Libyana subscribers.
• Learn the latest news and exclusive offers from Libyana. 

Once you download and log in to MyLibyana, you’ll enjoy 1GB of internet for one week, and 15 minutes of calls to any Libyana number when you use MYLIBYANA for 7 consecutive days.

## Key features

- Check balance and top-up history
- Recharge and transfer balance
- Subscribe to internet packages
- Manage subscriptions
- Contact customer service
- View offers and news

## What do users think of My Libyana?

Overall sentiment: negative

**Pros**

- ⭐ Great app
- 💻 Convenient for checking balance and internet package
- 🤝 Best company in Libya

**Cons**

- 🐛 Frequent crashes and login issues
- ⚠️ Unreliable internet speed and data usage
- 🔑 Problematic password and login system
- 🤖 Outdated and buggy app

**Commonly reported bugs**

- App not working on iOS 18.1
- One-time pin (OTP) code not received
- Frequent app crashes and unexpected logouts

**Most requested features**

- Add more internet package options
- Improve login and authentication process
- Provide better customer support

## Recent user reviews (10 of 133)

All indexed reviews: https://appshunter.io/ios/app/my-libyana/id1493257014/reviews.md

### 1/5 — ضعيف

*2026-07-02, version 1.0.40*

شعيف جدا

### 1/5 — مشكلة

*2026-06-26, version 1.0.40*

له الفترة مايخدمش

### 1/5 — طرابلس

*2026-06-25, version 1.0.40*

التطبيق لا يعمل

### 5/5 — Tt

*2026-06-14, version 1.0.40*

جميلللل

### 1/5 — خطأ في التاريخ

*2026-06-06, version 1.0.40*

التطبيق لم يعد يشتغل 
يقول خطأ في التاريخ

### 5/5 — ليبيانا

*2026-06-03, version 1.0.40*

ديما معانا

### 2/5 — ليبيا

*2026-06-01, version 1.0.40*

السلام عليكم باقه نت الخاصه بافتلكها معش تبي تشترك ارجو لأصلاح

### 3/5 — الرقم السري بعد التحديث

*2026-05-26, version 1.0.40*

يوجد مشكله في تسجيل الدخول في التحدث الاخير
التسجيل الجديد يبي احرف كبيره وصغيره ورموز حولت بكل الطرق لم تنجح

### 1/5 — برنامج سيئ

*2026-05-25, version 1.0.40*

في اغلب الاحيان ادير تسجيل دخول ويقعد عالق ومشاكله اكبر من حجمه

### 1/5 — اسواء تطبيق

*2026-05-03, version 1.0.40*

اسواء تطبيق

## Frequently asked questions about My Libyana

### What can I do with the My Libyana app?

The My Libyana app allows you to manage all your Libyana mobile services. You can check your balance, view top-up history, recharge your account, transfer balance to others, and subscribe to various internet packages. It also provides direct communication with customer service and keeps you updated on the latest news and offers.

### Is the My Libyana app free to use?

Yes, the My Libyana app is free to download and use. There are no charges for managing your services through the application. Any costs associated with services like recharges or internet packages are standard Libyana charges.

### What are the benefits of using My Libyana consistently?

By using the My Libyana app for 7 consecutive days, you can receive special bonuses. These bonuses include 1GB of internet data and 15 minutes of calls to any Libyana number, rewarding consistent engagement with the app.

### What languages does My Libyana support?

The My Libyana application is available in both Arabic and English, catering to a wider range of users. You can switch between these languages within the app settings to suit your preference.

### How can I get help if I have an issue with my account?

The app provides a direct channel to communicate with Libyana’s Customer Services. You can reach out through the app to resolve any issues or queries you may have regarding your account or services.

## Version history (last 5 releases)

### 1.0.42 — 2026-08-26

1) Replaced MI certificate
2) Added Face ID & Fingerprint functionality to MyLibyana
3) Google Store API 36 upgrade
4) Hidden Google Maps when buying cards in MyStore
5) MyStore verifies phone number status when buying or sending  package
6) Adjusted sequence for service number grade  when buying cards in MyStore
7) City support can be modified when a customer has no subscribers buying cards in MyStore
8) Optimized online payment timeout message in MyStore

### 1.0.40 — 2026-03-19

1. Added EID offer promotion
2. Fixed some known issues

### 1.0.39 — 2026-02-20

Fixed and optimized some known issues.

### 1.0.38 — 2026-02-18

1.Add Ramadan promotion.
2.Add new payment page.
3.Add Validity Extend Function.

### 1.0.37 — 2025-12-14

1.Khales service
2.My bundle number -inactive notification display not right
3.Survey(survey,exam) complate  with  different display 
4.Survey url  remove  token display 
5.Mi  support  internal page  pop up
6.Mystore->setting optimization
7.Mi-In My Bundled Numbers Adding Validity date (Expiry Date)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*