# My LoanCare Go — Your mortgage on the go.

> Mobile app for mortgage loan servicing, payments, and account management. (iPhone/iPad app by LoanCare.)

- Source: https://appshunter.io/ios/app/my-loancare-go/id6467651368 (this page in markdown: same URL + `.md`)
- Developer: [LoanCare](https://appshunter.io/developer/791290462)
- Category: Finance
- Price: Free
- Rating: 4.83/5 from 24,844 App Store ratings · 243 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 36 MB
- Languages: English
- Released: 2023-10-25
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-loancare-go/id6467651368/reviews.md

## What is My LoanCare Go?

Sit back and relax, your mortgage loan servicing is with us. For 40 years, we have helped homeowners just like you manage loan payments, escrow, insurance, taxes, and other aspects of your home loan for years following origination. When it comes to simplifying the complexities of mortgage loan finances, we’re here to help you every step of the way.

In just a few taps, you can make a loan payment or access your mortgage details using the My LoanCare Go app. We know now, more than ever, homeowners expect personalised convenience to manage their accounts 24/7 and we are committed to delivering it. We’ve made it easier to:

• Setup AutoPay convenience
• Review monthly statements
• Make secure payments
• View documents and other correspondence
• Track loan finances
• Manage paperless billing
• And more!

With access to top answers to your account questions and agent assistance at the ready, it’s more convenient to manage your mortgage loan than ever before.

## Key features

- Make loan payments
- Review monthly statements
- Setup AutoPay
- View documents
- Track loan finances
- Manage paperless billing

## What do users think of My LoanCare Go?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient and fast
- 👍 User-friendly interface
- 👍 Straightforward navigation
- 👍 Intuitive and stable
- 👍 Excellent app experience

**Cons**

- 🐛 Session expires frequently
- 🐛 Face ID not working consistently
- 🐛 Confusing interface and navigation
- 🐛 Difficulty uploading documents
- 🐛 Unreliable payment processing
- 🐛 Frequent login issues
- 🐛 Tedious and frustrating experience

**Commonly reported bugs**

- Constant password resets required
- Inability to log in or make payments
- Freezing and crashing issues
- Incompatibility with older devices

**Most requested features**

- Automatic calculation of additional principal payments
- Mortgage calculator within the app
- Improved payment customization options

## Recent user reviews (10 of 243)

All indexed reviews: https://appshunter.io/ios/app/my-loancare-go/id6467651368/reviews.md

### 1/5 — Worse loan servicer

*2026-08-23, version 4.3*

My mortgage was sold to LoanCare and I have consistently made payment even with fees and never been late. Was late for the first time two months ago and was reported to the credit bureaux. My credit score went down by 40+ point. Because of that I cannot wait to refinance and get away from LoanCare.

### 5/5 — So easy to look up

*2026-08-20, version 4.3*

I like how this has a dashboard  very easy to understand

### 1/5 — Payment options

*2026-08-15, version 4.3*

I’m not able to submit my payment date 15th and now I will be charged a late fee because it’s going to reflect on the 17th that’s fair.

### 3/5 — Bi-weekly payments

*2026-08-15, version 4.3*

The steps to setting up the bi-weekly schedule is cumbersome need be more flexible.

### 1/5 — Worst experience website and app

*2026-08-14, version 4.3*

CS told me website not really for Apple users, app sucks

### 1/5 — Issues with access to my account every single month

*2026-08-10, version 4.3*

Take me several changes of passwords to access my account every month in order to pay my mortgage Very frustrating

### 2/5 — Log in issues

*2026-08-07, version 4.3*

This app has some log in issues where every month I have to reset my password, sometimes multiple times to even use the app. I reset it then go to login and get and OOOOOPS message and then my password still doesn’t work. It’s become overly frustrating

### 1/5 — The worst app ever created

*2026-08-06, version 4.3*

Terrible. It takes 3 days every month to reset passwords to get in to make a payment terrible app and website just horrible

### 1/5 — Poor loan practices

*2026-08-06, version 4.3*

They added home owners insurance with notification to the homeowner

### 1/5 — Customer service

*2026-08-06, version 4.3*

Your phone number customer service not working!

## Frequently asked questions about My LoanCare Go

### What does the My LoanCare Go app do?

The My LoanCare Go app simplifies mortgage loan servicing for homeowners. It allows you to manage loan payments, review monthly statements, track your loan finances, and set up convenient AutoPay. You can also access important documents and manage your paperless billing preferences.

### What are the key features of My LoanCare Go?

Key features include the ability to make secure loan payments, review monthly statements, set up AutoPay for convenience, view important documents and correspondence, track your loan finances, and manage paperless billing. The app aims to provide personalized convenience for managing your mortgage account 24/7.

### Is My LoanCare Go free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is a complimentary service for existing loan servicing customers.

### Who is the target audience for My LoanCare Go?

This app is designed for homeowners who have their mortgage loan serviced by the company. It's for individuals who want a convenient and accessible way to manage their mortgage payments, view account details, and handle other aspects of their home loan finances directly from their mobile device.

### How can I manage my mortgage payments with this app?

You can easily manage your mortgage payments through the app by making secure payments directly within the application. Additionally, you can set up AutoPay for automated payments, review your monthly statements to see payment details, and track your overall loan finances to stay informed.

## Version history (last 5 releases)

### 4.3 — 2026-03-20

- Minor enhancements

### 4.2 — 2026-03-19

- Minor enhancements

### 4.1 — 2026-01-08

- Performance improvements

### 4.0 — 2025-12-11

- Make Unclaimed Property
- FHA Attestation
- Rate Trak
- Performance improvements and Bug fixes

### 3.1 — 2025-10-30

- Bug fixes and small improvements

## Apps similar to My LoanCare Go

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## More apps by LoanCare

- [MyLoanCare](https://appshunter.io/ios/app/myloancare/id1550123345)
- [MortgageView](https://appshunter.io/ios/app/mortgageview/id1574232749)
- [Premium Mortgage Servicing](https://appshunter.io/ios/app/premium-mortgage-servicing/id1585039115)
- [Lakeview Mortgage](https://appshunter.io/ios/app/lakeview-mortgage/id6471498027)
- [PMC Mortgage Servicing](https://appshunter.io/ios/app/pmc-mortgage-servicing/id6472271704)

All apps by LoanCare: https://appshunter.io/developer/791290462

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*