# My Lodha — user reviews > 21 indexed App Store user reviews of My Lodha by ANAROCK GROUP BUSINESS SERVICES PRIVATE LIMITED, rated 1.60/5 from 7 ratings. - Source: https://appshunter.io/ios/app/my-lodha/id1308195867/reviews - App overview in markdown: https://appshunter.io/ios/app/my-lodha/id1308195867.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6 ## Newest reviews (8 of 21) ### 1/5 — Not user friendly *2023-11-28* Not user friendly ### 1/5 — Disappointing UX *2022-10-29, version 2.0.89* App has unnecessarily long load times, hangs a lot and visitor pre-approval has stopped working completely after the last update. ### 1/5 — Horrible Experience *2021-07-09, version 2.0.86* Everything is a show from Lodha Group, once you buy anything, you’re trapped and the experience from Great Sales to absolute Torture of an After Sales Services makes me regret ever dealing with them. Pathetic is the word, even so called platinum customer service desk would not bother to work on the issues, and close cs ticket. Would not be dealing with them ever again. ### 1/5 — Notification expires in seconds *2021-06-10, version 2.0.86* If there’s a visitor and there’s a notification for approval, if you don’t do it within exactly 1 sec the notification expires. It’s dumb and hilarious at the same time. ### 1/5 — Data Pilferage. Don’t use if you value your privacy. *2020-12-11* App is illicitly accessing phone data. Users/ Residents be warned: Lodha Group and its IT contractors have access to your data without your permission. All phone contacts are uploaded to their servers after installing the app, without user consent [ if users have already installed the app, you can confirm yourself under Add Lease column ] It shouldn’t be long before Apple kicks them out the App Store. ### 1/5 — Alert: Unauthorized accessing of phone contacts! *2020-12-09* I didn’t think this was possible but the “My Lodha” App is able to access my phone contacts even when no permission has been given to address book. This is demonstrated under the “Add Lease” section of the App, wherein users can select a contact from the phone address book to add. My entire directory is loading up in this section, even when no permission has been granted to access my contacts. I deleted and reinstalled, with the same result. The Apple permissions section under settings doesn’t show the app as authorized to access contacts either but behold! Apple please ACT! I wonder what else is the app able to access without permission? Location? Photos? I use the Apple Platform, instead of Android, precisely to avoid such malicious coding infiltrating the App Store. ### 1/5 — Update has removed apple HEIF photo format *2019-04-20, version 2.0.63* Unable to post photo directly from photos albums as update has removed support for all format other than jpeg. ### 1/5 — Bug "My complaint" *2018-10-14, version 2.0.38* Despite loading different relevant pictures for each complaint, every complaint shows same attachment!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not helpful *2025-01-25, version 5.1.1* Not helpful ### 1/5 — Bellview *2024-12-03, version 5.1.1* Sometimes we get the notification. For entry of visitors also not every time i get the notification ### 1/5 — Pathetic app *2024-11-13* Half of the things doesn’t work ### 1/5 — Pathetic service *2024-03-15, version 5.1.1* Zero resolution ### 1/5 — Sluggish app *2024-02-01, version 5.1.1* App is very slow ### 1/5 — Poor Website *2024-01-16* The website requires tremendous amount of improvement. In the present state, as an Owner I am unable to understand and correctly use the website to get information or to seek a service or assistance. It apparently does not have a “Help” section to guide any one how to use the website. I am also unable to understand the following:- 1. why there are two websites “My Lodha” and “BelleVie” . 2. How do an owner raise a complaint. I am unable to find this feature in the downloaded MyLodha App in my phone 3. I received a few Notification stating “My Guests”. I do not live in my flat and I have not requested for an approval or sought permission to allow anyone. Most of the. them are shown as for “Delivery “ but apparently never left and some of them were shown stayed on for very prolonged period of time. All of them have been allowed into the Complex by the security (Neelam Rewale, MD Rehan Ali) In both cases the delivery person stayed on for very long time. Is there a breach of security Kindly forward this message to the relevant team (person) for appropriate action. Thanks and best regards Cdr(R) Harihara Suthan have me ### 1/5 — The worst entry management app in the world *2023-12-20, version 5.1.0* I’ve used many other gate management systems in other apartments. I’ve never used something as big-ridden, as clunky and as user-unfriendly as the Lodha app. ### 1/5 — Slow, lags and a pain to use *2023-12-13, version 5.1.0* Too many steps to simply invite a guest and then you can’t directly send the invite, need to screenshot and send the pic to a guest. Pain to use, designed by someone who’s completely disconnected to the end user. A negative review if possible would be apt for this painful app that Lodha residents have to use ### 1/5 — Terrible *2023-12-10, version 5.0.9* Never works. No pre approvals can be seen. ### 1/5 — Horrible Experience *2023-11-30, version 5.0.9* Worst developer what they show on sale and what they delivered is totally different no management any complaints on the unit they divert to the customer care and the customer care will fool you this happened that happened their job is to make people fool ## Most praised reviews (3 highest-rated) ### 5/5 — W40 706 *2024-02-01, version 5.1.1* Nice & useful app ### 3/5 — Sometimes to open the app it takes such a long time.. *2024-03-17, version 5.1.1* Rest all ok i have made few complaints fr the firt time thy come n inspect the problem n says vll come back wth the products which need to b fixed and they never came ### 3/5 — Feature suggestion *2020-02-09, version 2.0.80* Should consider adding a feature in the app where neighbors can post, like, comment, etc. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-21.*