# MY Mah Sing — user reviews

> 59 indexed App Store user reviews of MY Mah Sing by Mah Sing Group Berhad, rated 4.20/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/my-mah-sing/id1358163825/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-mah-sing/id1358163825.md
- Rating breakdown: 5★ 15 · 4★ 1 · 3★ 2 · 2★ 0 · 1★ 3

## Newest reviews (15 of 59)

### 3/5 — Function

*2025-12-02, version 2.0.04*

For visitor registration, would be good to hv copy paste function so that past visitor details can be repeated easily without typing all over again

### 2/5 — Bad Service

*2025-10-09, version 1.9.93*

Being past around just to answer queries

### 3/5 — Unable to view SOA

*2025-10-07, version 1.9.93*

I’m unable to view my SOA for a week now and emailed the CS team but still haven’t received any response from them. It’s been 2 days already and no response. Very disappointing.

### 2/5 — Apps not responding

*2025-09-17, version 1.9.91*

Few times delete and redownload the apps, still having issue to make payment..

### 4/5 — Apps

*2024-09-29, version 1.8.95*

Very convenient to use

### 3/5 — Message notification

*2024-09-19, version 1.8.95*

How to clear or mark all unread messages as read?

### 2/5 — Pop up notification for visitor registration is not working

*2024-04-03, version 1.8.8.8*

Overall good app but the visitor registration notification is not working

### 3/5 — 服务态度很差

*2023-12-18, version 1.8.86*

打了两三次才有人接电话，问题吹来吹去

### 4/5 — Clear and complete details for my property

*2023-10-31, version 1.8.84*

App is simple and intuitive

### 3/5 — 本来我用账号在安卓哪里 可是现在我想用ios登陆不了 我在安卓退出了账号 也进不了 现在我两边都登陆不了

*2023-10-25, version 1.8.84*

麻烦帮我解决

### 3/5 — APP issue - iOS user

*2023-06-22, version 1.8.72*

I am having issues opening the developer statements under the mahsing app. The app shuts down by itself every time I click on the developer statements.

### 2/5 — App crash when opening Property Management Bills

*2023-06-21, version 1.8.72*

Just updated the app to recent version. Now I cannot make bills payments. Already uninstalled reinstalled relogin. Still issue persist. PLEASE FIX ASAP. I dont want to pay fine because late bill payment.

### 1/5 — Bad system

*2023-06-21, version 1.8.72*

Bill always paid up to date, even system shows that I have advance payments, but still show outstanding balances to clear for two past months. This tactic block me from attending AGM that developer want to increase maintenance fees!

### 1/5 — Feeback & suggestion section, app clash

*2023-06-21, version 1.8.72*

Can’t even reopen case. Case raised can be simply close without actual solution.
App clash after force update to 1.8.72 for property management bill

### 2/5 — Monthly Update

*2023-03-15, version 1.8.62*

Every month I check also require to update app. It’s getting frustrating.

## Most critical reviews (10 lowest-rated)

### 1/5 — Really bad for paying property bills

*2025-10-22, version 2.0.0*

Paying property bills is like trying to troubleshoot IT issues. Token issues, FPX not working, JomPay doesn’t even open my banking app.

### 1/5 — Appropriate residents’s facility deposit

*2025-07-10, version 1.9.83*

I filled the deposit refund request form since November 2024 but still haven’t received my deposit back. The answer I received is just “we are checking” as always but never check anything and haven’t delivered any information further to my deposit refund request. My follow up emails were ignored by M Vertica Management Team. Very bad service 👎

### 1/5 — App update

*2024-12-11, version 1.9.4*

The app asked me to update the app in order to use it. I’ve updated but still asking me to update again and again!

### 1/5 — App asked for new update, but App Store indicated this is the latest version.

*2024-12-11, version 1.9.4*

There is a functional bugs. App are not functional and asked for new update, but there is no new update in App Store!

### 1/5 — expensive maintenance

*2024-10-22, version 1.9.0*

The design is not very fancy but the maintenance is so expensive, then have to pay every month is too expensive. not worth it at all

### 1/5 — App without any useful functions

*2024-08-12, version 1.8.94*

Is a crap app.

### 1/5 — Crappy app

*2024-07-11, version 1.8.90*

What a crappy app! Tooks forever to load! Cant even view bill (keeps spitting error) and most funny part the app doesnt even have some sort of redundant server. There is 1 time it down for 2 days! Making every service such as guest registration and facilities booking totally crippled! Dont know where did the dev team comes from. Never think of redundancy yet wanna “force” resident to fully depend on it.

### 1/5 — useless app

*2024-05-01, version 1.8.89*

unable to login I key in correct password and says wrong password. Then I changed my password and still says invalid password. My account got locked. Damn asked me to call customer service. Why cant you provide the service to unlock the account online?

### 1/5 — M centura

*2024-02-13, version 1.8.8.8*

Very dissatisfied even have app but still need to do manual submission for the renovation form, since already fill up the apps but still need to do the manual submission.

Why need apps when u double up the job?

### 1/5 — Problem seems never fixed

*2023-08-28, version 1.8.80*

App unable to register guest, renovations etc
Even statement also not updated
Email and get a call to check with me but in the end nothing fix 
So what is this app use for? Can uninstall already right?

## Most praised reviews (10 highest-rated)

### 5/5 — Make some improvements MS

*2025-08-25, version 1.9.84*

I’m disappointed with the app. I am a MS property owner and would not understand the logic for not allowing owner/users to edit and update their own email addresses and contacts in their profiles. Isn’t it common sense as people change their email and or contacts sometimes? Isn’t this not how you like to  stay connected with customers if you allow them to update their latest information? Such a shame!!

### 5/5 — Updates with new features often

*2025-04-23, version 1.9.81*

App updates with new features often but could do better with more new interesting things like payments and chat.

### 5/5 — Unable to log in

*2024-12-11, version 1.9.4*

Poor poor apps… ask to upgrade and update but cannot go jn after update

### 5/5 — Unable to update

*2024-06-12, version 1.8.90*

I would like to check my project update. However, this app keep asking me to update to new update. When I tried to update it, its buffer without update. I’m iPhone 14 user

### 5/5 — Maintenance Office

*2023-04-20, version 1.8.64*

Very responsive especially Kent who works tirelessly to support.

### 5/5 — App problem

*2021-12-14, version 1.6.2*

Cannot open the app!!!!

### 5/5 — I love the app

*2021-10-26, version 1.5.5*

Overall I love the app but I love to see more update to my progress

### 5/5 — Love mashing app

*2021-08-05, version 1.5.3*

Not many developer has this kind of app

### 5/5 — Amazing lifestyle in Southville City

*2021-04-03, version 1.5.1*

Something you can not miss in your life.. Living in mixed urban lifestyle.. modern buildings, strategic infrastructures and facilities, reserved green forest sceneries, good and responsible management team and just to name a few.. come and explore yourself..Thank You MahSing!

### 5/5 — Question

*2020-10-24, version 1.4.6*

Can this app display my home bill such maintenance charges, water and so on?

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
