# My Maxxia — user reviews

> 90 indexed App Store user reviews of My Maxxia by Maxxia Pty Ltd, rated 4.60/5 from 7,811 ratings.

- Source: https://appshunter.io/ios/app/my-maxxia/id6581489656/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-maxxia/id6581489656.md
- Rating breakdown: 5★ 6,337 · 4★ 808 · 3★ 243 · 2★ 88 · 1★ 335

## Is My Maxxia safe?

My Maxxia appears safe based on user ratings. The AppsHunter Safety Score for My Maxxia is 92 out of 100. This assessment is based on 7,811 user ratings, with an App Store average of 4.6 out of 5. Of 7,811 App Store ratings, 91.5% point to a safe experience, 3.1% suggest some concerns, and 5.4% point to a risky experience.

## Is My Maxxia legit?

My Maxxia appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for My Maxxia is 75 out of 100 points across 7 verification signals from App Store and developer data.

## Newest reviews (11 of 90)

### 3/5 — Annoying when it logs out mid claim

*2026-09-05, version 1.12*

Please improve user experience. You should be able to read my invoices and not have the user input gst and total manual.

### 2/5 — Not good

*2026-08-31, version 1.12*

The app does NOT show the side bar so I cannot add sundry and other expenses. Really is a major part as ctp and rego vary each time.

### 5/5 — Mrs Tangon

*2026-07-28, version 1.12*

Tangon

### 5/5 — User friendly and easy

*2026-07-26, version 1.12*

Very easy to navigate and use. Snap a pic, fill in fields and upload and payment is usually received in a couple of days.

### 3/5 — Function improvements

*2026-07-22, version 1.12*

The period of logging in could be improved. It takes you to the app then requests for login again on an external browser, which takes login just this step several mins. On the other hand support team are fantastic and they provide valued added service. I could say that initially when I signed on to the device I was advised on certain services which took me about four years to discover and add on to the specific benefit. That’s also partially the organisation that I work failed their part to educate their employees

### 5/5 — Yes

*2026-07-15, version 1.12*

Fantastiz

### 3/5 — Some improvements but okay

*2026-07-07, version 1.12*

App is okay, still clunky to see dashboard details and specifics of remaining balances. Home page returns to top of page instead of where you left off.

### 5/5 — Easy to use

*2026-07-05, version 1.12*

Easy to use

### 4/5 — General feedback

*2026-06-21, version 1.12*

Try avoid keeping funds with Maxxia when it needs to be returned to employer for customer to get their taxed wages back after tax free benefits cap is covered. Please don’t wait for employee to contact you to do that.
Also try be more transparent with hidden costs in novated leasing and match interest rate with other companies. Just because Bayside and Eastern only has Maxxia option, try not to exploit hard earned money from employees. Try learn from history how Monash went to Smart salary after employees kicked up a stir. Sorry about the blunt and plain language.

### 5/5 — The App is user friendly

*2026-06-10, version 1.12*

I quite enjoy the simplicity and user friendliness of the app. Very easy to navigate always saves me from ringing with queries.

### 2/5 — Not happy

*2026-06-07, version 1.12*

Very slow communication some times I have to submit claims on more then 1 occasion for it to be aknowledged

## Most critical reviews (10 lowest-rated)

### 1/5 — Mediocre.

*2026-10-27, version 1.12*

The Maxxia card works sporadically and the app is kit and miss too. It’s not very reliable. While it’s good to use, I also don’t have a great deal of confidence in the system.

### 1/5 — App

*2026-10-08, version 1.12*

Unclear how to allocate updates to fuel budget.  Poor customer service!

### 1/5 — Disappointing

*2026-09-26, version 1.12*

Taken weeks to have my submitted reimbursements to be paid! IT ticket put in weeks ago, and no feedback from
Maxxia if the issue is fixed. Very poor communication .

### 1/5 — App not working

*2026-08-18, version 1.12*

I have been trying to login since three day even send them a message on online chat , called them but nothing seems working.

### 1/5 — Buggy, slow

*2026-08-13, version 1.12*

Given it’s your own app, you think that it works smoothly, but you can’t select the option of which you are indicating required to proceed and then the app times out

### 1/5 — Downgrade

*2026-08-10, version 1.12*

This app was updated more than a year ago and is still in the same useless state. Have to click through several different screens and STILL have to log on externally with username/password despite using the app pin EVERY SINGLE TIME to see wallet balance. Extra login every time. Maddening. Absolute trash.

### 1/5 — The app

*2026-08-06, version 1.12*

The app doesn’t display information in a user friendly way making it impossible to review and adjust limits.

### 1/5 — Poor and misleading service

*2026-08-04, version 1.12*

Novated lease management uses most of your funds, leaving very little left for reimbursements. 
You
Essentially end up paying for several things twice, once in the lease fee and when you pay for a service or fuel and don’t have the available funds
To be reimbursed. 
They also now require more information before they pay out reimbursements, which is your money anyway. 
Do not use Maxxia.

### 1/5 — Sad service

*2026-05-31, version 1.12*

No notice that my account had fallen into arrears till I got a dodgy sms to say there was an issue only to get another sms to say the first one was an error…..my surprise when I dropped the car off for a routine service to later find out Maxxia declined the payment due to insufficient funds in my account!!……why am I paying a service fee for this type of service if maxxia aren’t on top of this…..now they want me to alter my arrangement in the app….yet another let down !!

### 1/5 — Worst app, ever!

*2026-05-25, version 1.12*

Has to be the worst app I have ever used for anything and minus stars where not an opinion unfortunately. So many issues, displays wrong information, impossible to claim without having to log into your account from a computer. This app is not fit for purpose they need to start again. This app sums up Maxxia as a company, avoid if you can.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to use interface

*2026-10-28, version 1.12*

Great user interface, easy to use and navigate, quality app which has been working well with my claims and managing expenses

### 5/5 — An awesome app

*2026-10-10, version 1.12*

Have been using the Maxxia app for yonks and can’t fault it. Very efficient and easy to navigate or setup.

### 5/5 — Maxxia

*2026-10-06, version 1.12*

Always enjoy the bonuses with Maxxia. They are a good company. The staff are passionate about helping people get the benefits of lowering the tax and keeping your money in your pocket.

### 5/5 — Easy to use app

*2026-09-30, version 1.12*

It’s so good to be able to see all of my details in one spot and super easy to claim for EV charging. Love it!

### 5/5 — Helpful

*2026-09-14, version 1.12*

This app has been very helpful to keep up with Maxxia claims

### 5/5 — easy to use

*2026-09-08, version 1.12*

easy

### 5/5 — Claim

*2026-09-04, version 1.12*

So easy to use - thank you

### 5/5 — Very usable app

*2026-09-03, version 1.12*

This app makes it very easy to make claims on My Maxxia account. I appreciate the work that has been done by the people developing a user interface.

### 5/5 — Mrs

*2026-08-16, version 1.12*

What a brilliant way of tax saving!

### 5/5 — Maxxia app

*2026-08-08, version 1.12*

Easy to use, always at your fingertips, quick processing of claims

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-14.*
