# My MedCost > Health plan member portal for benefits, claims, provider search, and health alerts. (iPhone/iPad app by Medcost, LLC.) - Source: https://appshunter.io/ios/app/my-medcost/id546795268 (this page in markdown: same URL + `.md`) - Developer: [Medcost, LLC](https://appshunter.io/developer/1531201672) - Category: Health & Fitness, Medical - Price: Free - Age rating: 4+ - Requires: iOS 14.0 · 107 MB - Languages: American English - Released: 2012-08-02 - Data updated: 2026-06-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-medcost/id546795268/reviews.md ## What is My MedCost? With My MedCost for MedCost Benefit Services health plan members, you can: * Check benefits and coverage information * Search claims and see details while you’re on the go * See and use your ID card information * Grant or deny members on your account access to your personal health information * Search for in-network doctors, specialists, and facilities in your area * Get personalized Care Alert reminders to help you improve your health * Check your flex or HRA balance and see claims, if applicable to your plan * Access your personal health record and online programs on the member website * Contact customer service ## Key features - Check benefits and coverage - Search claims and details - View ID card information - Search for in-network doctors - Get personalized Care Alerts - Check flex or HRA balance - Access personal health record ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/my-medcost/id546795268/reviews.md ### 2/5 — Unresponsive App *2025-11-29* After upgrading to IOS 26 the app no longer works. The screen is non interactive and i cannot input login credentials. I have force closed the application and reopened it. I uninstalled and reinstalled to no avail. ### 1/5 — No excuse *2025-11-12* Update: 2 years later can’t even log in. All the info on this app is out of date and all the app actually does is bring you to a bad version of the website. The medical industrial complex makes billions of dollars a year off of us. There’s no excuse for why an app should be this dysfunctional. do better. ### 1/5 — Terrible app and terrible customer service *2025-01-10* Not sure where to begin with the quality of customer service. All they know how to do is advise the customer that they will be on a 2-3 minute hold without an answer when they return to the call. ### 1/5 — No excuse *2024-03-28* All the info on this app is out of date and all the app actually does is bring you to a bad version of the website. The medical industrial complex makes billions of dollars a year off of us. There’s no excuse for why an app should be this dysfunctional. do better. ### 1/5 — Awful app *2023-10-09* Not optimized for use on phones. Impossible to scroll. Never shows the full screen. Don’t offer an app if it doesn’t work for mobile devices. ### 1/5 — Pointless app *2023-06-29* This app is worse than useless. It’s just a front end to their web site. It doesn’t remember my password. It doesn’t fill the screen of a “notched” iPhone. I can’t use FaceID. A browser shortcut saved to the Home Screen is actually an improvement. But do they care? NO! I only have their insurance because it’s what my employer provides, and they KNOW it! I’m not their actual customer, so they have no inclination to meet our needs. ### 1/5 — Not worth the time to log in *2023-03-06* This app does not render the web content properly. As soon as I logged in and tried to view flex spending content, I was turned off to the app. I hope the developers test their product more thoroughly next time. ### 1/5 — Terrible app *2022-09-03* I’m just curious if the developers actually ever did a test run with this app. Navigating the claims is impossible. The “hide details” button just takes you to the details page. there are no navigation back or forward arrows. The claims aren’t listed by date of service or location, only the claim number which is not helpful. The desktop website is really the only way you can navigate through Medcost and that isn’t even simple. Very disappointed with this app. Some very minor changes could make it a much better experience and I wonder if anyoneFrom the development company is even reading these reviews. I would’ve expected more from a large company like Medcost. ### 1/5 — App Needs Work *2021-01-12* Not user friendly. Hard to find the information you’re looking for. Can never seem to get to my Flex Spending Account information. I usually end up having to call vs using the app. ### 1/5 — Way outdated. *2020-11-08* The app is embarrassing. Does this company not invest in tech platforms? ## Frequently asked questions about My MedCost ### What can I do with My MedCost? My MedCost allows you to check your benefits and coverage, search claims, view your ID card, find in-network doctors, and receive personalized health alerts. You can also check your flex or HRA balance and access your personal health record. ### Is My MedCost free to use? Yes, My MedCost is available for free download and use. It is offered by Medcost, LLC for members of their health plans. ### What devices does My MedCost support? My MedCost is supported on iPhone, iPad, and iPod devices. It is designed for iOS users. ### How often is My MedCost updated? The latest version of My MedCost is 4.5.1, and it was last updated on December 5, 2025. Updates typically include new features and performance improvements. ### Can I manage my family's health information with My MedCost? Yes, you can grant or deny members on your account access to your personal health information through My MedCost, allowing for account management. ### Does My MedCost integrate with other health apps? The provided information does not specify integrations with other health apps. My MedCost focuses on managing your MedCost Benefit Services health plan details. ### What is the age rating for My MedCost? My MedCost has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content. ### How can I contact customer service through My MedCost? My MedCost provides a direct option to contact customer service within the app. This allows members to get support for their health plan inquiries. ## Version history (last 5 releases) ### 4.5.1 — 2025-12-05 Bug fixes and enhancements to feature functionality. ### 4.4.3 — 2023-12-11 Bug Fixes ### 4.4.2 — 2023-11-28 We've made enhancements and bug fixes ### 3.0.1 — 2018-01-26 This app has been updated by Apple to display the Apple Watch app icon. We've made enhancements ### 2.0.1 — 2015-01-27 Minor bug fixes UX updates ## Apps similar to My MedCost | App | Rating | Price | Category | | --- | --- | --- | --- | | [YCLT+(YMCA Greater Charlotte).](https://appshunter.io/ios/app/yclt-plus-ymca-greater-charlotte/id6743708077) | 2.4 (203) | Free | Health & Fitness | | [Moodfit: Mental Health Tools](https://appshunter.io/ios/app/moodfit-mental-health-tools/id1054458809) | 4.7 (2,211) | Free | Health & Fitness | | [Carium](https://appshunter.io/ios/app/carium/id1394730906) | 4.1 (28) | Free | Health & Fitness | | [YMCA Northwest North Carolina](https://appshunter.io/ios/app/ymca-northwest-north-carolina/id1559246909) | 4.8 (480) | Free | Health & Fitness | ## More apps by Medcost, LLC - [MedCost MyAccounts](https://appshunter.io/ios/app/medcost-myaccounts/id1531201670) All apps by Medcost, LLC: https://appshunter.io/developer/1531201672 ## Related topics [medcost](https://appshunter.io/ios/topics/medcost) · [my medcost](https://appshunter.io/ios/topics/my-medcost) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*