# my MEO - Área de Cliente — A nova APP my MEO

> Manage MEO services, view invoices, control consumption, and access support. (iPhone/iPad app by MEO – Servicos de Comunicacoes e Multimedia, S.A..)

- Source: https://appshunter.io/ios/app/my-meo-area-de-cliente/id451196139 (this page in markdown: same URL + `.md`)
- Developer: [MEO – Servicos de Comunicacoes e Multimedia, S.A.](https://appshunter.io/developer/295836556)
- Category: Utilities
- Price: Free
- Rating: 4.10/5 from 146 App Store ratings · 35 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 93 MB
- Languages: American English, European Portuguese
- Released: 2011-07-29
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-meo-area-de-cliente/id451196139/reviews.md

## What is my MEO?

my MEO app, the easiest way to manage your MEO services  

Main Features:  

 1. Offers designed with you in mind 
See, in our stories, all the offers we designed with you and your family in mind.  

 2. Elevate your MEO experience 
Explore our products, apps and services, inside and outside the home, and have the best experience with MEO.  

 3. Manages services for the entire family 
Check your services or those of your family members, change tariffs or sign up for more services, such as Premium Channels, Netflix, Disney+ and much more. If your internet ran out before the renewal date, no problem. Buy more net and always stay connected.  

 4. View and pay your invoice 
Check your invoices and keep everything organized in one place. Activate direct debit or pay securely directly in the app. If you have any doubts, our invoice comparator helps you find out what has changed compared to the previous month.  

 5. Control your consumption and expenses 
At any time, you know what you have available, what you have already consumed and the renewal date for your net, SMS or minutes allowances. Define the limits for extra spending on your monthly fee and which services you want to have active

 6. Use the Digital Assistant to save time 
Use the Digital Assistant to clarify your doubts, quickly access the app's features or resolve faults automatically. And if you can't solve the problem, contact a human assistant.  

 7. View your contract information 
Consult and update ownership, privacy and billing data. See your contract and loyalty period  

 8. Check your cell phones PIN and PUK 
Check the PIN and PUK of your cell phones and activate 2nd copies of your card.  

 9. All support channels in one click 
Go to your Profile and access all the support channels we have for you. If you need help on a more detailed topic, see the frequently asked questions, participate in our user community or find out where to find our stores and Support Lines.  

 10. Track the status of your orders 
Create requests and check the status of support requests you have made in notifications in your customer area 

With my MEO, managing your account and services is easy. Download it now and simplify your life with MEO.

## Key features

- View and manage MEO offers
- Control service consumption and expenses
- View and pay invoices
- Manage family services and tariffs
- Access digital assistant for support
- Check contract and personal data
- Retrieve PIN/PUK codes

## Recent user reviews (10 of 35)

All indexed reviews: https://appshunter.io/ios/app/my-meo-area-de-cliente/id451196139/reviews.md

### 4/5 — Falta gerenciar WI-FI

*2026-08-13*

A aplicação My Meo deixou de lado a função mais importante para os clientes: o gerenciamento da rede.
Ou a MEO inclui o Smart na aplicação ou ponham na AppStore brasileira. São 500.000 brasileiros em Portugal e a AppStore de Portugal não disponibiliza o Smart Meo. Somente tendo uma conta de Portugal podemos acessar a aplicação.

### 1/5 — Your mobile services are unacceptable horrendous!!

*2026-08-01*

Can’t wait for this contract to be over to terminate this service!! Your coverage and services are totally unacceptable in today’s market. I’m going to request a full refund of the days that I haven unable to have mobile services.  I’m also going to request o livro de reclamações.  You continue to charge as if you provide the service s that I’m paying for. Sick and tired of not having “rede” due to your inability to provide service.

**Developer response:** Hello, we’re sorry to hear that you’re not having a good experience with our service. It’s very important to our team that you share your feedback on the my MEO app. For any issues relating to MEO services, please use the official support channels at meo.pt/apoio-cliente-contactos. Thank you

### 1/5 — No tech  support

*2026-06-04*

There is zero technical support in English . my WiFi has not worked for weeks now and I will be canceling my contract

### 1/5 — Atual

*2026-05-11*

Atualizações a cada mês, tornam fastidiosa a abertura desta aplicação.

**Developer response:** Olá racsOoooooo, lamentamos que não esteja satisfeito com a app my MEO. Continuamos a evoluir para entregar a melhor experiência aos nossos utilizadores. Obrigado

### 1/5 — Avaliação

*2026-04-25*

Meu telemóvel fica sem operar por todo dia

**Developer response:** Olá Castilho Fábio, lamentamos que não esteja a ter uma boa experiência com o seu serviço. Para a nossa equipa é muito importante saber a sua opinião sobre a app my MEO, desta forma podemos continuar a evoluir e a entregar a melhor experiência aos nossos utilizadores. Obrigado

### 4/5 — Fatura

*2026-04-10*

Poderia ser mais fácil acessar a fatura.

**Developer response:** Olá importar, obrigado pela avaliação. Continuamos a trabalhar para evoluir e a entregar a melhor experiência aos nossos utilizadores!

### 1/5 — Zero function, Zero customer support

*2026-04-07*

I am away from home and have no Internet access even though I have a MEO bundle.  Customer service never answered the phone and the automated AI system pushes me to purchase more - spend more money for a non functioning platform

**Developer response:** Hello Sevenbirds. We are sorry to hear that you are not satisfied and would like to inform you that for any issues relating to MEO services, you should use the official support channels at https://en.meo.pt/help-support-contacts. Thank you

### 1/5 — Problema

*2026-02-06*

Estou super decepcionava já passou mais de uma semana estou sem televisão e não tenho internet em casa…. Como trabalho com internet Tem sido muito complicado trabalhar e isto tudo da me muita dor de cabeça (Obviamente não estou contente com o serviço) os meus vizinhos tem internet

### 5/5 — Могут использовать мошенники

*2025-12-26*

Осторожно, это приложение используют мошенники

### 5/5 — No iPad

*2025-12-12*

Não consigo aceder ao meo go fora de casa  e estou a pagar por esse serviço.

## Frequently asked questions about my MEO

### What can I do with the my MEO app?

The my MEO app allows you to manage all your MEO services, including viewing and paying invoices, controlling your data and spending, managing family plans, and accessing support channels. You can also check your contract details and retrieve PIN/PUK codes for your mobile devices.

### Is the my MEO app free to use?

Yes, the my MEO app is free to download and use. There are no subscription fees or in-app purchases required to access its core functionalities for managing your MEO services.

### How does the app help with managing my bills?

You can view your invoices directly within the app, keep them organized, and activate direct debit or pay securely. The app also includes an invoice comparator to help you understand changes from previous months.

### What kind of support is available through the app?

The app offers a Digital Assistant to help clarify doubts and resolve common issues automatically. You can also access all support channels, FAQs, the user community, and store locations directly from your profile.

### Can I manage services for my family members?

Yes, the app allows you to manage services for your entire family. You can check their services, change tariffs, and sign up for additional services like Premium Channels, Netflix, or Disney+.

## Version history (last 5 releases)

### 5.5.2 — 2026-08-19

Thanks for using our app! This update includes performance improvements and bug fixes

### 5.5.1 — 2026-08-10

Thanks for using our app! This update includes performance improvements and bug fixes

### 5.5.0 — 2026-07-28

We're making my MEO app even simpler, more intuitive, and more secure.

- Enhanced security for account operations with code validation for sensitive actions.
- New biometric and PIN support for faster, more convenient, and secure access.
- Improvements to registration and service management journeys for a smoother experience.
- Installment Payment Plan information is now available directly in the app.
- Visual and navigation enhancements for a more modern and intuitive experience.
- Technical, performance, and stability improvements based on customer feedback to deliver an even better experience.

### 5.4.0 — 2026-04-08

- Improved product registration process
- View and manage appointments directly in the app
- Simpler, more intuitive management of SkyShowtime
- Usability improvements based on user feedback
- Technical updates and performance improvements

### 5.3.0 — 2025-11-27

- 100% digital eSIM, faster and without waiting
- Optimised payments with Apple Pay & Google Pay
- Smarter roaming: choose your country and go
- More security when updating your account details
- Improved accessibility and navigation
- Bug fixes and performance improvements, based on your feedback

## Apps similar to my MEO

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [my NOS](https://appshunter.io/ios/app/my-nos/id1105930725) | 4.2 (265) | Free | Utilities |
| [CTT - Correios de Portugal](https://appshunter.io/ios/app/ctt-correios-de-portugal/id6443922891) | 3.8 (12) | Free | Utilities |
| [Segurança Social](https://appshunter.io/ios/app/seguranca-social/id1469920521) | 3.6 (5) | Free | Utilities |
| [Via Verde](https://appshunter.io/ios/app/via-verde/id674583357) | 3.7 (99) | Free | Utilities |
| [gov.pt](https://appshunter.io/ios/app/govpt/id1384884826) | 1.3 (50) | Free | Utilities |
| [Autenticação Gov](https://appshunter.io/ios/app/autenticacao-gov/id1291777170) | 1.5 (36) | Free | Utilities |

## More apps by MEO – Servicos de Comunicacoes e Multimedia, S.A.

- [SAPO](https://appshunter.io/ios/app/sapo/id295836553)
- [SAPO Cinema](https://appshunter.io/ios/app/sapo-cinema/id305635514)
- [SAPO](https://appshunter.io/ios/app/sapo/id325814626)
- [SAPO Sabores](https://appshunter.io/ios/app/sapo-sabores/id347604588)
- [SAPO Desporto](https://appshunter.io/ios/app/sapo-desporto/id357504623)
- [MEO Go](https://appshunter.io/ios/app/meo-go/id394637480)

All apps by MEO – Servicos de Comunicacoes e Multimedia, S.A.: https://appshunter.io/developer/295836556

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
