# My Mercy Health — 24/7 Access to Your Health > Manage your healthcare needs with a comprehensive health portal. (iPhone/iPad app by Mercy Health Mobile.) - Source: https://appshunter.io/ios/app/my-mercy-health/id1492485715 (this page in markdown: same URL + `.md`) - Developer: [Mercy Health Mobile](https://appshunter.io/developer/1124444443) - Category: Health & Fitness - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 55 written reviews indexed - Age rating: 17+ - Requires: iOS 12.0 · 215 MB - Languages: Arabic, Danish, Dutch, English, Finnish, French, German, Norwegian Bokmål, Spanish, Swedish - Released: 2020-12-22 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-mercy-health/id1492485715/reviews.md ## What is My Mercy Health? Provided by Mercy Health, a Catholic health care ministry serving Ohio and Kentucky, our app allows you to view your health record, find doctors and locations, refill prescriptions, manage appointments, check test results and much more. Find a Doctor, Clinic or Hospital Search for Mercy Health providers and care sites near you at one of our hundreds of locations across Ohio and Kentucky. Our Find a Doctor tool helps match you with the providers that best fit your needs based on where you are and the preferences you set. Plus, easily find locations and get directions — whether you’re looking for a new primary care office or the nearest Emergency Department. Schedule Appointments Book an appointment for routine care, sick visits and other health care needs with your existing Mercy Health care team or with a new provider. You can browse your doctor’s availability and schedule a time that works for you. Manage your upcoming appointments and review notes from past appointments with the touch of a button. Receive Same-Day Virtual Care Get care today through our virtual care options or find a local walk-in clinic near you. Submit an Evisit for many common health ailments to receive diagnosis and recommended treatment within one business day. If virtual care isn’t for you, easily locate walk-in or urgent care sites to receive immediate care for non-emergent health issues. Reserve your spot from the app before heading to an urgent care location. Manage Your Prescriptions The My Mercy Health mobile app makes it easier than ever to refill a prescription from your medications. Scroll through your active prescriptions and request to add new or remove medications that you’re no longer taking from your health record. Send Messages Communicate with your Mercy Health providers through messaging. Send your doctor a follow up question from your latest visit, ask for non-urgent medical advice or request a medication refill. Messages between you and your provider are conveniently and securely accessible in the app. Pay Your Mercy Health Bill View your current bills and payment history for care received at Mercy Health facilities. You can easily find outstanding balances from doctor and hospital visits and make a one-time payment or set up a recurring payment plan that fits your financial needs. Maintain Your Personal Information Keep your insurance up-to-date by reviewing the coverage on file and adding new policies or subscriber details. Also manage your subscription and content preferences to receive personalized news and updates from Mercy Health — within the My Mercy Health mobile app and via other channels. Browse Health Resources and Articles Scroll through our latest health-related content and save your favorites to build a library of resources that you can return to any time in the My Mercy Health mobile app. ## Key features - View health records - Find doctors and locations - Refill prescriptions - Manage appointments - Check test results - Virtual care options - Pay medical bills ## Recent user reviews (10 of 55) All indexed reviews: https://appshunter.io/ios/app/my-mercy-health/id1492485715/reviews.md ### 5/5 — Helpful and easy to use *2023-10-01* Works well and keeps all notes from past doc appointments as well as upcoming appointments and lab results. Definitely worth downloading. **Developer response:** Hi Hiker at heart, we'd like to help. Please email our Support team directly at: MobileApp@BSMHealth.org. ### 1/5 — Works until you have an appointment *2023-06-13* Works perfectly fine until you have an upcoming appointment then it will decide it doesn’t want to work anymore. You can call the office and they’ll have no idea why it’s doing it so then you have to reschedule when you really need someone to talk to or something done. Even uninstalled the app and reinstalled like on another review that they left and still didn’t work. Never doing online visits again **Developer response:** Hi SF8573, we'd like to help. Please email our Support team directly at: MobileApp@BSMHealth.org. ### 2/5 — Two stars because of your billing *2023-05-18* For some reason I am not receiving all bills in the mail and while I am able to bring the up on this app there is no way to print them off from the app also when paying a bill you can not select the bill you wish to pay. This app still needs work. **Developer response:** Thank you for your feedback - you can turn off paperless billing from within the app if you'd like to still receive bills in the mail. Unfortunately, our billing system does not allow for complete flexibility with the payment services that we can offer digitally. Please feel free to call our Billing Service department if you need additional info: 855-732-0138. ### 1/5 — Terrible Waste of Time *2023-04-17* This app is garbage. Cannot create an account. Navigation does not work between fields. Font is ridiculously small and pastel colors provide no contrast. While entering info, flashes to white screen, no way to go back. Go out, go back in, all previously entered data is gone. Try again and again and again, etc. still no luck. Useless, frustrating, nonfunctional. **Developer response:** Hello, we appreciate your feedback. This isn't the experience we'd expect for the My Mercy Health app and we'd like to help. Please reach out to us at: MobileApp@BSMHealth.org so we can help troubleshoot and fix this issue for you! ### 5/5 — Much improved *2023-03-06* The latest upgrade definitely fixed glitchiness! Easy to use! Love seeing my care team on the Home Screen and scheduling is a breeze! ### 5/5 — Great app *2023-03-04, version 3.0.2* This app makes it easy to access appointments, view test results, and send messages! ### 1/5 — Horrible! *2023-02-22, version 3.0.2* Can’t even open it! Tried numerous Times! ### 5/5 — My doctor appointments *2023-02-17, version 3.0.2* Love talking with my dr! Easy to schedule with her on here too ### 3/5 — Mercy health *2023-02-15, version 3.0.2* The new My Mercy Health app is wonderful to be able to read all of your bloodwork and testing and stuff like that IF IT EVER WORKS!!! I love using it but two out of three times when I try to use it it just has that little blue circle going around and around and around for five minutes and never comes onto the site! Please, please, please fix this error because it is driving me up a freaking wall. I use this app a lot and it’s extremely hard to ever get on it because it will not turn itself on fix your bugs. **Developer response:** Hello - if you haven't already, please try uninstalling and reinstalling the app. If the issue persists, please send more detail (and even a screenshot or video if you can) to us directly at mobileapp@bsmhealth.org so we can investigate for you. ### 1/5 — Bad App. *2023-02-08, version 3.0.2* It doesn’t work half the time! ## Frequently asked questions about My Mercy Health ### What can I do with the My Mercy Health app? The app allows you to view your health record, find doctors and locations, refill prescriptions, manage appointments, check test results, communicate with providers, pay bills, and update personal information. It also offers virtual care options and access to health resources. ### How do I find a doctor or location? You can use the 'Find a Doctor, Clinic or Hospital' feature to search for Mercy Health providers and care sites near you. The app helps match you with providers based on your location and preferences, and provides directions. ### Can I schedule appointments through the app? Yes, you can book appointments for routine care, sick visits, and other health needs. The app allows you to browse your doctor's availability and schedule a time that works for you, as well as manage upcoming and past appointments. ### Is there a cost to use the My Mercy Health app? Based on the provided information, the app is free to use. There are no mentions of subscription fees or in-app purchases for core functionalities. ### What if I need immediate care? The app provides options for same-day virtual care, including Evisits for common ailments. You can also locate nearby walk-in or urgent care sites and reserve your spot before heading to the location. ## Version history (last 3 releases) ### 3.2.0 — 2023-10-24 The latest version of My Mercy Health includes: · Enhanced password reset links and password validation · Important information about your access to our patient portal · Ability to reserve your spot in line prior visiting a Mercy Health Urgent Care · Other bug fixes and performance improvements ### 3.0.3 — 2023-04-04 In this release of My Mercy Health, we’ve made a few small performance tweaks, most notably an issue with email links loading properly in the app. Users who have not installed version 3.0.0 or higher will need to set a new password and re-connect their medical record one time. We’re committed to making health care easier for our patients, that’s why we are constantly enhancing the My Mercy Health app experience. Share your feedback with us at MobileApp@BSMHealth.org! ### 3.0.2 — 2022-12-30 In this release of My Mercy Health, we’ve made several performance improvements. Users who have not installed version 3.0.0 or higher will need to set a new password and re-connect their medical record one time. We’re committed to making health care easier for our patients, that’s why we are constantly enhancing the My Mercy Health app experience. Share your feedback with us at MobileApp@BSMHealth.org! ## Apps similar to My Mercy Health | App | Rating | Price | Category | | --- | --- | --- | --- | | [MedMutual](https://appshunter.io/ios/app/medmutual/id628036896) | 4.7 (6,666) | Free | Health & Fitness | | [Aduro](https://appshunter.io/ios/app/aduro/id1199288368) | 4.7 (1,039) | Free | Health & Fitness | | [CareSource](https://appshunter.io/ios/app/caresource/id1152505418) | 4.1 (2,649) | Free | Health & Fitness | | [Christ Hospital Health Network](https://appshunter.io/ios/app/christ-hospital-health-network/id1498243538) | 4.7 (2,701) | Free | Health & Fitness | | [Chard Snyder Mobile](https://appshunter.io/ios/app/chard-snyder-mobile/id588524766) | 4.3 (1,769) | Free | Health & Fitness | | [Meijer Rx](https://appshunter.io/ios/app/meijer-rx/id455894484) | 3.5 (1,704) | Free | Health & Fitness | ## More apps by Mercy Health Mobile - [Harness Health Rx](https://appshunter.io/ios/app/harness-health-rx/id1513962744) - [Central – For BSMH / RSFH](https://appshunter.io/ios/app/central-for-bsmh-rsfh/id6764856966) All apps by Mercy Health Mobile: https://appshunter.io/developer/1124444443 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*