# My MG

> Customer app for MG car owners to manage vehicle services, sales, and support. (iPhone/iPad app by JSW MG Motor India Private Limited.)

- Source: https://appshunter.io/ios/app/my-mg/id1466765906 (this page in markdown: same URL + `.md`)
- Developer: [JSW MG Motor India Private Limited](https://appshunter.io/developer/1461693257)
- Category: Business, Utilities
- Price: Free
- Rating: 4.45/5 from 2,091 App Store ratings · 21 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.5 · 106 MB
- Languages: American English
- Released: 2019-06-30
- Data updated: 2026-09-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-mg/id1466765906/reviews.md

## What is My MG?

We don't just build world class cars, we make the entire experience world class too! Check out MY MG, a feature loaded customer app that combines functionality with user-friendliness. It's almost like having a 24/7 concierge to deal with everything related to your MG Car!
 
We built this app anticipating a range of needs you may have. MY MG customer app is packed with features
 
- Now track your ZS EV while it is getting built, till it is billed through “Build to Bill” tracking functionality. 
- MG expands its service network by adding the MG Serve – Quick Service Points. Locate and Schedule Service at these Quick Service Points.
- Vehicle information and service offerings at your fingertips
- Service Reminders
- Service Booking & online tracking
- Online Service Payments
- Service History
- Service Cost Estimator
- Maintenance Schedules
- Locate Dealer and Navigate to nearest Dealer
- Book A Car
- Refer A Friend
- Loyalty Points
- Sales, Service and Home Visit Feedback
- Service reminder notifications
- Voice Commands
- Chat Support
- Push Notifications and more

## Key features

- Build to Bill tracking
- Locate and schedule service
- Vehicle information
- Service reminders and booking
- Online service payments
- Service history and cost estimator
- Dealer locator and navigation
- Book a car and refer a friend

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/my-mg/id1466765906/reviews.md

### 5/5 — Customer Oriented Company

*2026-08-18*

We bought our first MG car Windsor EV Exclusive Pro a year ago. We are extremely happy with the Windsor EV, which is nicely engineered, roomy cabin, modern interiors and features and 400 plus km real world range. Both apps are easy to use.

### 1/5 — Worst after Sales Service

*2026-03-14*

I purchase the vehicle and found that company providing worst after sales service to the customers. They do the accident of customer car and ask for the money to repair it. Company following unethical Spare Parts selling tricks with customers.  You do lifetime follow-ups, and no one will listen. They threat to the customer by saying do whatever you want. Do you want to associate with this kind of company, or are you ready to pay for the Repair, which is due to their mistake?

### 1/5 — Worst Car ever

*2026-03-11*

The worst Vehicle Company serving in India.
The worst day for me when I decided to purchase a car of MG.
Since day 1 at dealer’s door I complained for the faulty vehicle not to deliver. But they arranged to convince me for take the faulty car and latter I have to talk many seniors of MG but only false promise they have made. Problem arises day by day but the vehicle was not changed. Still MG used to repair the brand new vehicle again and again but all in vain.
I request MG to keep your vehicle as a gift from my side as I drive this car only at 8-9 occasions in last 3 and half years due to the fault. The vehicle has been kept at your service station maximum time.

### 1/5 — Worst experience

*2026-01-04*

From last one month MG team is just prolonging the profile update of mine and now they have changed the primary contact number and now the vehicle is in unbind state. When I called the customer care for support they are simply saying the issue was resolved and if not I have to go to service centre physically and they may help. Pathetic service ever experienced.

### 1/5 — 0 Servicing Slots since a month

*2025-10-25*

What’s the point of building an app if you won’t update available service slots on the app? I have tried 7-8 times in last 1 month and every time it shows 0 slots available for Mahadevpura and Electronics City. And when I spoke to your customer care agent - she is repeatedly asking me to visit the service station saying Pick up and drop slots are not showing on the app. Last time I went to the service station - they wasted the whole day making me wait. Now again - I’ll just have to waste one whole day because of such random processes of MG. Never had any such issues in 5 years of using Hyundai.

### 1/5 — Worst customer care service and dangerous too

*2025-09-26*

I bought mg Windsor essence pro one month back from Dehradun deelaraship they have entered their mobile number in my mg app instead of mine. They have all control of my car. Inspite of complaints to them customer care they have not changed. Every time I call mg customer service they are saying it will be done within 24 hours. One month over that mobile number is not changed and my car and all control location are there with them. I have never seen such car company so worst and dangerous. Planing to file police complaint after their frustrating response. I will never buy mg cars. Not recommended to anyone

### 5/5 — My MG App

*2025-02-24*

This app is really convenient. Its interface is simple and includes only required service tabs. I have been using this app since I bought my first MG vehicle 3 years ago and have not faced any issues till date.

### 2/5 — MG Windsor

*2025-01-29*

I have bought MG Windsor Essense last week. Very nice smooth and fun to drive car. Happy with the drive quality and features. But the infotainment system needs major redesign. Key points after one weeks user experience.”
1. Infotainment display is locked, you put on turn indicators, after indicator goes off, screen is unlocked
2. Every time you restart the system, headlight goes to auto mode, drive mode resets to Eco. Car should allow to configure default settings. 
3. All play, select buttons on Jiosaan are small. Difficult to press while driving. 
4. Toggle button should be provided for moving between CarPlay/auto and MG UI
5. Some shortcut on screen to switch off engine, AC and mute music can be provided. Instead of having icons of mirror, headlight, settings on main screen, you can provide buttons for AC, mute, engine off, mirror fold, headlight on off. Why need to navigate thru multiple menus to do simple tasks. Or provide freedom to add key shortcuts on main screen as per their choice. 
6. Overall very bad user experience in the entire UI design. Not expecting much from Jio team anyway. 
7. Very few apps available for download. Learn from other car manufacturers. 
8. No better feature to locate nearest Charging station.

### 5/5 — Amazingly convenient

*2024-08-31*

The app is really convenient to use. The response feedback from the car has helped me several times to know things about my MG car which I couldn’t ever with any other of my old cars.

Specially the vehicle performance tracker helps me understand my driving habits and help to improve them from time to time.

### 2/5 — Checkout option unavailable in e-shop section

*2024-05-31*

In the e-shop section, the app does allow to add items to cart but there is no option available to checkout. The total amount remains zero even if there are items in the cart. Not able to place order for merchandises.

## Frequently asked questions about My MG

### What can I do with My MG?

My MG allows you to track your car's build progress, locate and schedule services at Quick Service Points, view vehicle information, receive service reminders, book services online, and estimate service costs. You can also locate dealers, book a car, and provide feedback.

### How do I schedule a service using My MG?

You can easily schedule a service by locating a dealer or Quick Service Point, selecting a preferred time, and booking directly through the app. The app also provides online tracking for your booked services.

### Can I track my car's manufacturing process with My MG?

Yes, the 'Build to Bill' tracking functionality allows you to monitor your ZS EV from the time it is being built until it is billed.

### Does My MG offer customer support?

Yes, My MG provides chat support and push notifications to keep you informed. You can also access service reminder notifications.

### Is My MG available on multiple platforms?

The provided data does not specify platform availability. However, it is common for such automotive apps to be available on both iOS and Android devices.

### How often is My MG updated?

The latest version is 4.0.16, updated on May 12, 2026. This indicates regular updates are provided to enhance features and performance.

### What is the age rating for My MG?

My MG has an age rating of 4+, making it suitable for a wide range of users.

### Does My MG have ads?

The provided data does not specify if My MG contains advertisements. However, as it is a free customer service app, it may or may not include ads.

## Version history (last 5 releases)

### 4.0.21 — 2026-09-12

bug fixes

### 4.0.20 — 2026-07-18

New Changes.

### 4.0.19 — 2026-07-08

Bug fixes

### 4.0.18 — 2026-07-07

Bug fixes

### 4.0.16 — 2026-05-12

Bug fixed.

## More apps by JSW MG Motor India Private Limited

- [MG iSMART](https://appshunter.io/ios/app/mg-ismart/id1461693258)
- [MG Experience](https://appshunter.io/ios/app/mg-experience/id1471958195)
- [MG Motor Shared Subscription](https://appshunter.io/ios/app/mg-motor-shared-subscription/id1555412748)
- [eHUB by MG](https://appshunter.io/ios/app/ehub-by-mg/id6578443964)
- [MG Train Pro](https://appshunter.io/ios/app/mg-train-pro/id6740486356)

All apps by JSW MG Motor India Private Limited: https://appshunter.io/developer/1461693257

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*
