# My Minnesota WIC App — user reviews > 33 indexed App Store user reviews of My Minnesota WIC App by DXC Technology Company, rated 2.90/5 from 70 ratings. - Source: https://appshunter.io/ios/app/my-minnesota-wic-app/id958330826/reviews - App overview in markdown: https://appshunter.io/ios/app/my-minnesota-wic-app/id958330826.md - Rating breakdown: 5★ 21 · 4★ 7 · 3★ 6 · 2★ 12 · 1★ 22 ## Newest reviews (11 of 33) ### 2/5 — Doesn’t work at all stores like it’s supposed to *2023-08-04* I went to a few stores that are approved on the list for me to shop at, but none of the approved items would work. I literally scanned each item in the app to make sure they were approved, and when I went to checkout none of it worked. The store kiosk was saying I got items that weren’t approved. So I’m not sure if that’s a store problem or an app problem but it left me feeling embarrassed cause I had to put the food back. **Developer response:** Thank you for taking time to review the app. To be able to verify if this is a store or app issue please collect UPC's from any transactions that have issues, and provide this information along with any errors to your Local Agency. They will be able to pass this information along to be researched by the helpdesk and vendor unit to determine if this is a store issue. ### 2/5 — Barcode scanner *2023-08-03* Doesn’t work, will not scan anything. So I have to patiently type everything in and that’s a lot of work with 3 kids. Otherwise everything else works. Just occasional frozen screen! **Developer response:** Thank you for taking time to review the app. I apologize for the inconvenience. When the screen freezes does it freeze while attempting to scan, or does it freeze when opening the scan food item screen? ### 2/5 — Ugh *2023-03-01* This app is clunky and slow. The scanning function does not work and each bar code needs to be entered manually. Edit: my network connection is fine. It literally doesn’t scan. **Developer response:** Thank you for taking time to review the app. We apologize for any issues you are experiencing. The scanning function does not work properly without network connections, and phones do not always have the best connection to networks inside of stores. For this reason we do recommend manually inputting the UPC code if the phones network connectivity is having issues. ### 2/5 — Ugh *2023-02-01, version 6.3.5* This app is clunky and slow. The scanning function does not work and each bar code needs to be entered manually. ### 2/5 — Wic app not working *2021-09-12* Wic app is not working . You open it and it just sits and spins . I already have restarted my phone and reinstalled the app , then it asked me to re register and it still won’t do anything . **Developer response:** There was an outage over the past few days, we apologize for the inconvenience. We have resolved the issue and the mobile app should be working now. ### 2/5 — Useless *2021-09-11, version 5.5.0* the app won’t let me view my benefit balances **Developer response:** There was an outage over the past few days, we apologize for the inconvenience. We have resolved the issue and the mobile app should be working now. ### 3/5 — App isn’t updating *2021-06-21, version 5.5.0* My WIC app isn’t updating after purchasing WIC approved items. **Developer response:** Good Afternoon. Could you please check your benefit balance again? If the App is still showing that nothing was deducted please contact your local agency and Provide them the store you shopped at, your Household ID and the date that you shopped at the store. ### 2/5 — Not loading *2021-06-01* I go onto the app and it’s not loading messages, benefits or anything. Been having the issue for weeks now **Developer response:** Thank you for taking time to review the app. We apologize for the inconvenience. We do have a few questions if you would be kind enough to answer so we can better troubleshoot what is going on. 1. Are you getting any error message when things are not loading? 2. Are you registered inside the application? 3. Have you tried to uninstall and reinstall the application? ### 3/5 — Diversity *2020-01-28, version 4.9.5* I’m not sure if this app has multi language functions. But I recently had to help a woman who spoke Spanish, and had the app. I had to read what her benefits meant, and interpret right there in the middle of Walmart, I felt really bad because she thought I spoke Spanish, I am an Ojibwe Native American Indian and totally understand language barriers!!! If this app doesn’t have multi language functions, it should get some!! ### 2/5 — Needs some tweaking *2018-12-30* I keep getting an alert every day that’s utterly meaningless and when I unregistered, it just kept coming anyway. It also only allowed me to register one kid so I’m not sure what’s up with that, or whether it matters. Haven’t tried any other functions yet. ### 2/5 — Register don’t work *2018-09-19, version 3.2.2* Can’t seem to register our information ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs updated *2025-02-12* The app needs to be updated and won’t work but says it needs to be upgraded ### 1/5 — Scanner Doesn’t work *2025-01-27* Scanner doesn’t scan any item, must enter every barcode! On top of that some items on the app when you type the barcode in says yes WIC approved then you get to the register and you end up paying full price… **Developer response:** Thank you for taking time to review the app. We are aware of issues with scanning. This will be fixed in an upcoming release of the app. ### 1/5 — Horrible *2025-01-21* Can’t even scan all UPC codes. Approved for Enfamil baby formula but when scanned says it’s not. Organic fruits scanned not qualify. App is just the worst thing I’ve ever downloaded. Don’t scan and when entered denies everything. ### 1/5 — Disappointing *2023-08-19* While this app have never worked great, it seems to freeze more and more. When trying to scan items, it will lock up. The only way to continue to use it is by closing the app completely and then restarting it. It has now lost our saved information and when I try and register again it will not allow me to select the register button. **Developer response:** Thank you for taking time to review the app. What model Phone are you using? If you are currently registered please unregister, then uninstall and reinstall the app and try to register again. ### 1/5 — App is NOT WORKING! *2023-06-29* The app suddenly stop working , won’t refresh or reload , can’t even chat with support , even though I’ve opt in for text **Developer response:** Thank you for taking time to review the app. We apologize for the inconvenience and troubles with the app. Could you please try the following. 1. Unregister within the Mobile App 2. Uninstall the Mobile App 3. Reinstall the Mobile App 4. Register again If these steps do not resolve the issue please let us know. ### 1/5 — Doesn’t even work!!! *2023-01-15* I’m new to WIC and it won’t even let me register. I put in all my info, click register and nothing happens. I have done with multiple times with no results. I even delivered the app and redownloaded. Pointless. **Developer response:** Thank you for taking time to review the app. We apologize for the issues you are having when attempting to register in the app. Please reach out to your WIC Clinic to troubleshoot the issue further. ### 1/5 — Not loading *2022-10-12* My app has not been loading or opening for the past week. **Developer response:** Thank you for taking time to review the app, can you please attempt to uninstall and reinstall the app and check again? ### 1/5 — Scanner *2022-08-29* It would be nice if the barcode scanner was quick because it seems to take forever for the screen to cooperate in order to scan another item to see what is all covered by WIC **Developer response:** Thank you for taking the time to review the app. Cell reception within a store can sometimes cause delays with the scanner. You could save a PDF of the food list locally on the phone as an option to get around this issue. ### 1/5 — Must be nice for those who can actually get it to work *2021-09-12, version 5.5.0* I can’t get past the registration. **Developer response:** There was an outage over the past few days, we apologize for the inconvenience. We have resolved the issue and the mobile app should be working now. ### 1/5 — Bar code scan *2017-09-24, version 3.2.2* Standing in the store ready to use the bar code scanner, well it just disappears dies not do anything. ## Most praised reviews (10 highest-rated) ### 5/5 — Works great *2023-08-09* Easy to use. **Developer response:** Thank you for taking time to review the app we are glad it is working well for you! ### 5/5 — Helpful App *2020-10-11* Having an app to scan barcodes has been helpful to know what is included and what is not. I love the direction WIC is moving. It is a simple app but helpful! **Developer response:** Thank you for the review! We are glad you are enjoying the app. ### 5/5 — Spanish *2020-04-05* If you go into *Settings* and select *Language* it allows you to toggle back and forth between English and Spanish. ### 4/5 — Update issues *2020-10-16, version 5.2.4* Ever since I updated the app, it has not worked. Keep getting an error message that says request can’t be processed and to try again. If problem persists to use the reference number error code. Overall though I like the app. **Developer response:** Thank you for the review! We are sorry for the inconvenience. Please attempt to uninstall and reinstall if you have not already. When do you experience this error in the app? What IOS version are you on? ### 4/5 — More kiddos *2019-06-11* I am a foster mom who has many different little kiddos. It would be really helpful to be able to add more than one household ID/child, in order to remember what/how much I have left for each kid. Otherwise the card and even the app make things a lot easier when checking out! ### 3/5 — Ease of use is terrible! *2024-03-01* The app lacks a lot in ease of use and functionality. Sometimes works and other times you can’t use certain buttons or it will not load correctly. **Developer response:** Thank you for taking time to review the app. A phone's cellular data connectivity can sometimes impact buttons showing up or data loading correctly while inside of a store. We are working on updates to the app to help with ease of use that will be released in the next 6 months or so. ### 3/5 — Feb 29! Not working *2024-02-29* Leap year , leap day today. Last day for WIC groceries today and the app is not working at all!! **Developer response:** Thank you for taking time to review the app. Unfortunately there was an outage that affected the app during the afternoon on 2/29/2024. This was resolved the same day please let us know if you continue to have issues with the app working. ### 3/5 — Issues with IOS apple products *2023-10-12* I enjoy using the WIC app, however it seems to give issues with my iPhone. My partner is able to pull up our available benefits with his Samsung with no issues, but I have issues sometimes. Please review and fix this! ### 3/5 — Used to work well *2022-11-08, version 6.3.5* Used to work really well, but after getting a new phone the scanner does not work. **Developer response:** Thank you for taking time to review the app, can you please attempt to uninstall and reinstall the app and check again? ### 3/5 — Not working *2021-09-13* My app hasn’t been loading anything for the past week. I can’t see my benefits, messages.. nothing. Maybe it needs to be updated? **Developer response:** There was an outage over the past few days, we apologize for the inconvenience. We have resolved the issue and the mobile app should be working now. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*