# My MITSUBISHI CONNECT — Connected Models

> Remote vehicle control and connected services for compatible Mitsubishi models. (iPhone/iPad app by Mitsubishi Motors Corporation.)

- Source: https://appshunter.io/ios/app/my-mitsubishi-connect/id1289985735 (this page in markdown: same URL + `.md`)
- Developer: [Mitsubishi Motors Corporation](https://appshunter.io/developer/568393393)
- Category: Utilities
- Price: Free
- Rating: 4.70/5 from 38,781 App Store ratings · 459 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 95 MB
- Languages: American English, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Hungarian, Icelandic, Indonesian and 12 more
- Released: 2018-02-13
- Data updated: 2026-08-29
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/my-mitsubishi-connect/id1289985735/reviews.md

## What is My MITSUBISHI CONNECT?

Mitsubishi Connect is an innovative platform of services that provide vehicle owners with a safe, secure, and convenient driving experience. The My Mitsubishi Connect Mobile Application allows users to register and access the Mitsubishi Connect services. This includes the ability to request remote commands to your vehicle such as remote start, door lock/unlock, horn, lights, schedule dealer services, car finder, and parental controls. Plug In Hybrid Electric Vehicle services include ability to view charging status, manage charging schedules and settings.  The mobile app also allows users to manage their account settings and notifications, as well as to contact Customer Care for inquiries on the Mitsubishi Connect Safeguard and Remote Service Packages.


Applicable Model:
• Select 2018 model year or newer Mitsubishi Eclipse Cross   
• Select 2022 model year or newer Mitsubishi Outlander  
• Select 2023 model year or newer Mitsubishi Outlander PHEV


* Note: Active subscription and Mitsubishi Telematics Control Unit equipped vehicle is required to use Mitsubishi Connect features in the app. Access is subject to cellular network availability and coverage limitations

## Key features

- Remote start, lock/unlock, horn, lights
- Schedule dealer service appointments
- Car finder functionality
- Parental controls
- View and manage PHEV charging
- Account and notification management

## What do users think of My MITSUBISHI CONNECT?

Overall sentiment: negative

**Pros**

- 👍 Convenient features
- 🚀 Works well most of the time
- 💡 Useful tracking and monitoring capabilities

**Cons**

- 🐛 Unreliable remote start/climate control
- ⏱️ Slow app performance and connectivity issues
- 💰 Expensive subscription fees
- 🔌 Limited functionality without subscription

**Commonly reported bugs**

- Remote start/climate control often fails
- App frequently loses connection to vehicle
- Inaccurate mileage and charging status tracking
- Inconsistent and confusing error messages

**Most requested features**

- Allow more than 2 remote starts per day
- Improve temperature control and climate settings
- Integrate with key fob for remote start
- Provide more transparency on data collection and usage

## Recent user reviews (10 of 459)

All indexed reviews: https://appshunter.io/ios/app/my-mitsubishi-connect/id1289985735/reviews.md

### 1/5 — Engine start

*2026-08-24, version 2.90.0*

Remote start alot of times won't work even when all the criteria is meet

### 3/5 — Decent app

*2026-08-23, version 2.90.0*

When the app works it’s awesome. Seems to be kinda hit or miss. Also drive times are way off compared to miles driven. For instance I could drive 2 miles but it will say I ran the car for 7 hours.

### 1/5 — Garbage app

*2026-08-22, version 2.90.0*

What a joke of an app. “Works” if you know how to troubleshoot… and you always have to troubleshoot. Basic info only with limited ability to do anything. And they want to charge you how much?!? What a joke

### 5/5 — Cmsullivan

*2026-08-22, version 2.90.0*

Very easy to use and works good. 👍🏼

### 1/5 — Might work

*2026-08-20, version 2.90.0*

Ongoing issues with remote start and remote lock/unlock. Was at dealer yesterday for another issue and mentioned this - learned then that the app is not affiliated with Mitsubishi, but is a third party vendor. Trying to troubleshoot issues using the app is pointless.

### 1/5 — Does not work

*2026-08-19, version 2.90.0*

The app remote start does work.  The app tells you your door are unlocked when they are locked

### 1/5 — App needs major improvements

*2026-08-17, version 2.90.0*

App rarely connects to vehicle. Only works seamlessly if charging or the actual vehicle is on. Which kind of defeats the purpose. Even after it’s done charging, the app stops connecting

### 1/5 — Slow

*2026-08-17, version 2.90.0*

The moment there’s a charge for this app I’m dropping it like a hot potato.

### 1/5 — Worse app ever

*2026-08-16, version 2.90.0*

Have to try multiple times to connect.  Expensive and doesn’t work properly

### 1/5 — Awful waiting time to get resolution!

*2026-08-11, version 2.90.0*

Pay $228 a year with is totally ridiculous! should be included in the cost when buying the vehicle! Do not work half the time and when you call cust. service and file a ticket no way to get in contact with said company bc Mitsubishi dosnt handle it goes to third party and they only reach you by email! Had taken me 2 months to get resolution/email back.

## Frequently asked questions about My MITSUBISHI CONNECT

### What does the My Mitsubishi Connect app do?

The app provides a platform for owners of compatible Mitsubishi vehicles to access connected services. This includes remote commands like starting the engine, locking/unlocking doors, and controlling lights and the horn. It also facilitates scheduling service appointments, locating your vehicle, and managing parental controls.

### What are the key features of the My Mitsubishi Connect app?

Key features include remote vehicle commands (start, lock, unlock, horn, lights), car finder, parental controls, and the ability to schedule dealer service appointments. For Plug-In Hybrid Electric Vehicles, it offers charging status viewing and charging schedule management.

### Is the My Mitsubishi Connect app free to use?

The app itself is available for download, but to use its features, an active subscription to Mitsubishi Connect services and a vehicle equipped with a Mitsubishi Telematics Control Unit are required. The app also contains advertisements.

### Which Mitsubishi models are compatible with this app?

The app is compatible with select 2018 model year or newer Mitsubishi Eclipse Cross, select 2022 model year or newer Mitsubishi Outlander, and select 2023 model year or newer Mitsubishi Outlander PHEV vehicles.

### What are the common use cases for the My Mitsubishi Connect app?

Common use cases include remotely starting your car on a cold morning, ensuring your doors are locked after leaving, finding your parked car in a large lot, and proactively scheduling maintenance to keep your vehicle in top condition. PHEV owners can also efficiently manage their charging.

## Version history (last 5 releases)

### 2.90.0 — 2026-08-06

Bug fixes and enhancement.

### 2.88.1 — 2026-06-05

Bug fixes and enhancement.

### 2.87.0 — 2026-04-27

Bug fixes and enhancement.

### 2.86.0 — 2026-03-18

Bug fixes and enhancement.

### 2.85.1 — 2026-02-10

Bug fixes and enhancement.

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## More apps by Mitsubishi Motors Corporation

- [電動車両サポート](https://appshunter.io/ios/app/id976534807)
- [OUTLANDER PHEV Remote Ctrl](https://appshunter.io/ios/app/outlander-phev-remote-ctrl/id1107478931)
- [MITSUBISHI Remote Control](https://appshunter.io/ios/app/mitsubishi-remote-control/id1439759154)
- [ECLIPSE CROSS PHEV Remote Ctrl](https://appshunter.io/ios/app/eclipse-cross-phev-remote-ctrl/id1454735904)
- [Smartphone-link Display Audio](https://appshunter.io/ios/app/smartphone-link-display-audio/id1458576031)

All apps by Mitsubishi Motors Corporation: https://appshunter.io/developer/568393393

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*