# My MITSUBISHI CONNECT — user reviews > 461 indexed App Store user reviews of My MITSUBISHI CONNECT by Mitsubishi Motors Corporation, rated 4.70/5 from 38,781 ratings. - Source: https://appshunter.io/ios/app/my-mitsubishi-connect/id1289985735/reviews - App overview in markdown: https://appshunter.io/ios/app/my-mitsubishi-connect/id1289985735.md - Rating breakdown: 5★ 33,693 · 4★ 1,915 · 3★ 1,063 · 2★ 606 · 1★ 1,504 ## What do users think of My MITSUBISHI CONNECT? Overall sentiment: negative **Pros** - 👍 Convenient features - 🚀 Works well most of the time - 💡 Useful tracking and monitoring capabilities **Cons** - 🐛 Unreliable remote start/climate control - ⏱️ Slow app performance and connectivity issues - 💰 Expensive subscription fees - 🔌 Limited functionality without subscription **Commonly reported bugs** - Remote start/climate control often fails - App frequently loses connection to vehicle - Inaccurate mileage and charging status tracking - Inconsistent and confusing error messages **Most requested features** - Allow more than 2 remote starts per day - Improve temperature control and climate settings - Integrate with key fob for remote start - Provide more transparency on data collection and usage ## Newest reviews (11 of 461) ### 2/5 — Price *2026-08-27, version 2.90.0* Price is excessive compared to other brands apps ### 3/5 — Decent app *2026-08-23, version 2.90.0* When the app works it’s awesome. Seems to be kinda hit or miss. Also drive times are way off compared to miles driven. For instance I could drive 2 miles but it will say I ran the car for 7 hours. ### 4/5 — Mitsubishi Connect App *2026-08-08, version 2.90.0* This is a good app. It would be good if doo lock unlock status indicators available in the app. This is handy since simply you don’t have automatic door lock like other car brands. ### 1/5 — Not worth it *2026-08-06, version 2.90.0* Used the app while it was free, but too many issues. Start feature wouldn’t work when it was cold, so that was useless in the winter. The only reason I would have kept it, but not for the ridiculous yearly price. ### 2/5 — Wth *2026-08-06, version 2.90.0* Never lets me see th location of my vehicle ### 1/5 — Broken login, unusable app *2026-07-29, version 2.88.1* Brand new vehicle, and the app has been a mess from day one. Couldn’t register myself, so support had to set up my account manually. Once that was done, no password was ever provided, and “Forgot Password” doesn’t work in the app either. Unacceptable for a new vehicle. ### 3/5 — Auto start failure *2026-07-27, version 2.88.1* Sometimes auto start does not work and it’s annoying ### 3/5 — Good Start *2026-07-19, version 2.88.1* Great concept but not very reliable with limited functions. Remote climate power works about 50% of the time. Too many conditions. Would be great to be able close or open windows remotely. I think the app and system can be greatly improved. ### 2/5 — Not worth it *2026-07-18, version 2.88.1* App stopped working despite paying for the subscription. We can’t remote start . I’d like the ac on for when I come out of work in the heat and can’t use it. Can only see charging time and mileage ### 2/5 — Misguided controlling in the name of safety. *2026-07-17, version 2.88.1* The app requires everything to done after the car is locked. Supposedly this is for my safety. If I chose to do things with my car unlocked that is my business. Mitsubishi is too controlling of how I use my car. My property I should decide how to legally use it and what is safe in most situations. ### 4/5 — No remote start *2026-07-15, version 2.88.1* Where is the report start already on these cars? Why is it not standard in Canada yet? AC is standard here and it gets used barely 1-2 months meanwhile remote start would be useful 9 months out of the year at least! Come on Mitsubishi! ## Most critical reviews (10 lowest-rated) ### 1/5 — Engine start *2026-08-24, version 2.90.0* Remote start alot of times won't work even when all the criteria is meet ### 1/5 — Garbage app *2026-08-22, version 2.90.0* What a joke of an app. “Works” if you know how to troubleshoot… and you always have to troubleshoot. Basic info only with limited ability to do anything. And they want to charge you how much?!? What a joke ### 1/5 — Might work *2026-08-20, version 2.90.0* Ongoing issues with remote start and remote lock/unlock. Was at dealer yesterday for another issue and mentioned this - learned then that the app is not affiliated with Mitsubishi, but is a third party vendor. Trying to troubleshoot issues using the app is pointless. ### 1/5 — Does not work *2026-08-19, version 2.90.0* The app remote start does work. The app tells you your door are unlocked when they are locked ### 1/5 — App needs major improvements *2026-08-17, version 2.90.0* App rarely connects to vehicle. Only works seamlessly if charging or the actual vehicle is on. Which kind of defeats the purpose. Even after it’s done charging, the app stops connecting ### 1/5 — Slow *2026-08-17, version 2.90.0* The moment there’s a charge for this app I’m dropping it like a hot potato. ### 1/5 — Worse app ever *2026-08-16, version 2.90.0* Have to try multiple times to connect. Expensive and doesn’t work properly ### 1/5 — Awful waiting time to get resolution! *2026-08-11, version 2.90.0* Pay $228 a year with is totally ridiculous! should be included in the cost when buying the vehicle! Do not work half the time and when you call cust. service and file a ticket no way to get in contact with said company bc Mitsubishi dosnt handle it goes to third party and they only reach you by email! Had taken me 2 months to get resolution/email back. ### 1/5 — Poor app *2026-08-11, version 2.90.0* Quit working 2 months ago. Can’t get support to contact me. POS ### 1/5 — For the price, should be A LOT better *2026-08-10, version 2.90.0* EDIT: Downgrading to 1star. This app absolutely sucks. Nothing has gotten better since I made my initial 2 star rating a year ago. In fact it is worse. Now it doesn’t even show status. The charge scheduling function of this app sucks. Very glitchy, usually takes multiple attempts to change or turn off timer. I’d set for a home charging time, takes forever to turn it off so you can charge when away. Also, Why is there not a simple way to remotely stop charging. A simple stop button, instead we have to configure and set up a whole timer schedule to get it to shut off. ## Most praised reviews (10 highest-rated) ### 5/5 — Impossible *2026-08-26, version 2.90.0* You can’t lock your keys in the car it’s 2026 ### 5/5 — Cmsullivan *2026-08-22, version 2.90.0* Very easy to use and works good. 👍🏼 ### 5/5 — Super *2026-08-11, version 2.90.0* Awesome ### 5/5 — Connect *2026-08-06, version 2.90.0* Absolutely love my Mitsubishi connect such a handy way to keep the car cool in Florida summer ### 5/5 — Good *2026-07-29, version 2.88.1* This app is good at times ### 5/5 — Love this *2026-07-26, version 2.88.1* Love all the features the app provides ### 5/5 — Remarkable *2026-07-21, version 2.88.1* Made life easier. Surety to peace of mind! ### 5/5 — Awesome *2026-07-15, version 2.88.1* This is great ### 5/5 — Love this SUV *2026-07-15, version 2.88.1* App is so easy to use! Very high tech. Reassuring. Love the weight and handling of the vehicle. Also reassuring 😁 ### 5/5 — Mitsubishi Awesome *2026-07-13, version 2.88.1* Outstanding Performance, Supporting and Excellent Customer Service and Experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*