# My Molina

> Mobile app for managing health insurance coverage, benefits, and payments. (iPhone/iPad app by Molina Healthcare, Inc..)

- Source: https://appshunter.io/ios/app/my-molina/id1087995311 (this page in markdown: same URL + `.md`)
- Developer: [Molina Healthcare, Inc.](https://appshunter.io/developer/1087994380)
- Category: Medical
- Price: Free
- Rating: 4.50/5 from 7,062 App Store ratings · 153 written reviews indexed
- Age rating: 12+
- Requires: iOS 14 · 116 MB
- Languages: American English, European Spanish
- Released: 2016-03-11
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-molina/id1087995311/reviews.md

## What is My Molina?

Members can sign into the app using their My Molina User ID and Password to access our secure features, including:

• User friendly navigation 
• View health coverage 
• View your benefits and eligibility 
• View/download and share ID card 
• Make premium payments (Marketplace only) 
• Message Center 
• Manage your payment profile 
• Save favorite doctors 
• Change PCP 
• Access to other services 

When you use the My Molina app, identifiers for your mobile device are collected within Google Firebase to create a unique identifier for each application when downloaded. 

This app integrates with Health app to display your health information.

Please review the below link which provides a disclosure of the use of Google Analytics for Firebase and how that service processes data: www.google.com/policies/privacy/partners/

## Key features

- View health coverage
- View benefits and eligibility
- View/download/share ID card
- Make premium payments
- Message Center
- Manage payment profile
- Save favorite doctors

## Chart rankings

- #95 in Top Free · Medical (US App Store)

## What do users think of My Molina?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 💡 Convenient online service
- 🚀 Great service

**Cons**

- 🐛 Buggy system and app
- 🔒 Security and login issues
- 💻 Poor website and app functionality
- 🤖 Unhelpful customer service
- 💰 Expensive with limited coverage

**Commonly reported bugs**

- Login/password issues
- App crashes and freezes
- Inability to access information and features

**Most requested features**

- Add family member profiles
- Improve payment options and process
- Provide more information on benefits and coverage

## Recent user reviews (10 of 153)

All indexed reviews: https://appshunter.io/ios/app/my-molina/id1087995311/reviews.md

### 1/5 — Latest update Broke the App

*2026-08-18*

For over a month now, the My Health section has been completely unusable. Every time I try to view my information, I get “no data found” or “not available at this time.” Before the latest update, everything worked perfectly. I’ve already tried uninstalling and reinstalling the app, but nothing fixes it. The update clearly broke something, and it needs to be addressed.

### 5/5 — Ing Lidia IONESCU

*2026-08-06, version 5.10.31*

It’s a good insurance

### 3/5 — How do I find?

*2026-08-03, version 5.10.31*

And just where, pray tell, are the ophthalmologists and eye surgeons ????

### 1/5 — Horrible UI

*2026-06-27, version 5.10.29*

This app is a horrible experience for patients. The focus seems to be on guiding you to medical services, not if providing insurance information. 
EOBs are listed but when you want to view, they disappear with no details about location. 
You can’t search the app to find what you need—you know, what every app has.

### 3/5 — A little buggy

*2026-06-26, version 5.10.29*

Honestly, it's a smooth app! Only issues I have is delayed updates and buggy drop down menus. It's hard to select an option on the drop down menus.

### 3/5 — Require Consistent code

*2026-06-19, version 5.10.29*

Why I turned on Face ID if keeps requiring me to get a code? The pop up message on the app says to keep your account safe you will need to signup for MFA. This message is every time it log me out and try to login again every five minutes. I already sign up for MFA once. I don’t need to sign up every few minutes. This is Insane. The main point is to avoid this. for easy and secure method. But last night the app was on whole night then when I go to the app in morning it doesn’t ask me the code then once I use and went to another app or go to rest room then it will log me off in a few minities every five minutes code???

Update Today

Pop up message It says We’re sorry we’re unable to process your login from your current location… I was using the app now and it log me off then as usual after my Face ID attempt to use or the need my location to log in? Something is wrong here

### 1/5 — The app needs work

*2026-05-04, version 5.10.25*

The app will give you the information your looking for if you want to wait 20 minutes for it to load. You’re better off just using the website to find doctors.

### 1/5 — Still no payment information/options being displayed even after deleting and reinstalling the app.

*2026-04-13, version 5.10.24*

This problem has persisted for over a week now.  What in the world are you people doing???  Anyone knows what they are doing?  And there is NO new update available even after refreshing the updates list.

### 4/5 — Can’t see my payment

*2026-04-12, version 5.10.23*

I need help to see my payment it keeps saying we’re experiencing an internal sever problem

### 2/5 — Payment system down for 2 days!

*2026-04-10, version 5.10.23*

The app is okay unless you want to pay your premium. Suffice it to say Molina is certainly no Blue Cross Blue Sheild or on pat with any of the other big insurance carriers.

## Frequently asked questions about My Molina

### What can I do with the My Molina app?

The My Molina app allows you to securely access your health coverage details, view your benefits and eligibility, and manage your ID card. You can also make premium payments, use the Message Center, manage your payment profile, save favorite doctors, and change your PCP.

### Is the My Molina app free to use?

Yes, the My Molina app is available for free download and use. There are no subscription fees or in-app purchases mentioned for accessing its core features.

### What information does the app collect?

The app collects identifiers for your mobile device within Google Firebase to create a unique identifier for each application download. It also integrates with the Health app to display your health information.

### How do I log in to the My Molina app?

You can log into the app using your existing My Molina User ID and Password. This allows you to access all the secure features and your personal health plan information.

### Can I manage my doctor information through the app?

Yes, the app allows you to save your favorite doctors, making it easier to keep track of your preferred healthcare providers. You can also change your Primary Care Physician (PCP) directly through the app.

## Version history (last 5 releases)

### 5.10.32 — 2026-08-19

Minor bug fixes and UI updates.

### 5.10.31 — 2026-07-17

Minor bug fixes and UI updates.

### 5.10.30 — 2026-07-09

Minor bug fixes and UI updates.

### 5.10.29 — 2026-06-18

Minor UI changes and Bug fixes

### 5.10.28 — 2026-06-10

Minor UI changes and Bug fixes

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## More apps by Molina Healthcare, Inc.

- [My Molina Dental (Ohio)](https://appshunter.io/ios/app/my-molina-dental-ohio/id1621327528)
- [Molina Benefit Card](https://appshunter.io/ios/app/molina-benefit-card/id1638170107)
- [My Molina Dental (Nebraska)](https://appshunter.io/ios/app/my-molina-dental-nebraska/id6469535596)
- [My-CHP](https://appshunter.io/ios/app/my-chp/id6737303702)
- [My Molina Dental (Mississippi)](https://appshunter.io/ios/app/my-molina-dental-mississippi/id6741811696)

All apps by Molina Healthcare, Inc.: https://appshunter.io/developer/1087994380

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*