# My Nakheel — user reviews > 40 indexed App Store user reviews of My Nakheel by NAKHEEL .(P J S C), rated 4.35/5 from 203 ratings. - Source: https://appshunter.io/ios/app/my-nakheel/id1557837581/reviews - App overview in markdown: https://appshunter.io/ios/app/my-nakheel/id1557837581.md - Rating breakdown: 5★ 149 · 4★ 13 · 3★ 13 · 2★ 3 · 1★ 19 ## Newest reviews (13 of 40) ### 3/5 — Review of access card requests *2024-02-10, version 2.0.16* Template insists on having Ejari certificate and date of expiry - when it’s the owner is applying and no Ejari for tenant is involved ### 1/5 — Keeps crashing on login *2023-08-02, version 2.0.5* App keeps crashing on login everytime. ### 1/5 — IT support for a company like Nakheel is pathetic *2023-07-03, version 2.0.5* This app will never work constantly and can never do payment or check the status. Can you pls permenantly fix this app???? ### 1/5 — App showing a white screen after log in *2023-06-29, version 2.0.5* This app is been giving a white screen for last few weeks after log in nothing else. ### 3/5 — NakheelApp *2023-05-10* It is very slow. It e-mail sent but the e-mail received after 2-3 minutes. People wonder whether it is working or not ? ### 1/5 — Worst customer care service you can ever see *2023-01-15, version 2.0.1* This is the worst Mangement ever you can see no respect for clients owners or tenants they simply removing facilities without any notice or compensation or trying to solve ### 1/5 — Just no logged in *2022-11-18, version 2.0.1* How can I give u review without using just now I logged in ask after month at least ### 2/5 — Vehicle registration *2022-11-07, version 2.0.1* Is very user unfriendly. For 2nd vehicle doesn’t accept NA ### 1/5 — Martian *2022-04-05, version 1.3.2* Very disappointed of your app. You really need to review lot of things ### 1/5 — Can’t make any payment *2022-01-27, version 1.3.1* The apps keep forwarding me back to the previous page when I want to verify the payment and key in the OTP. It not working at all! ### 1/5 — Worst customer support ever! *2021-12-17* Should learn from Emaar how to give appropriate customer service. Promise to call and reply to emails been over 3 months waiting for a call and an email. ### 1/5 — Not efficient *2021-11-04, version 1.2.5* System bugs ### 1/5 — Worst service *2021-11-02, version 1.2.5* Very poor management and customer care service ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs serious work *2026-02-10* So many things in the app just don’t work. You don’t feel like using it, because you can’t trust it. Can’t use property number and customer number to see service charges on the website. And the app refuses to allow credit card payments for charges (after you enter pay for someone else). ### 1/5 — AWFUL APP *2025-08-07, version 2.0.34* The WORST app ever, doesn’t work, nakheel app is useless and a waste of time, nothing actually works ### 1/5 — Unhappy landlord *2025-07-20, version 2.0.34* Worst app, nothing work, always ask contact customer service but to reach someone is nightmare. Basically getting stuck after getting stuck and nothing moving with this app. ### 1/5 — Terrible primitive app *2025-01-05* Their way to avoid supporting the customers at any cost, absolutely terrible app. ### 1/5 — Very bureaucratic *2024-10-15, version 2.0.24* Already disappointed to see the CRM nakheel are using. I have an urgent need for a plumber, I have had to get trade license, Emirates ID, a whole host of information on an app that is not use a friendly just to get somebody to stop a leak. Absolutely no thought or pragmatism to what owners of Real Estate in District one may have to go through. ### 1/5 — Parking problems *2024-02-18, version 2.0.16* Not recommended at all I’m a resident of international city since 10 years and they can’t give the residents parking space and they couldn’t sort the problem which is very easy they Very bad service and wrong person In wrong positionتستأجر عندهم ما يوفروا باركن ويتصلون بعد علي الشرطة تخالفك منتهي عدم الاحترافية وعدم القدرة علي حل مشاكل السكان وخدمات سيئة جدا خصوصا في المدينة العالمية ### 1/5 — Glitches *2023-11-18, version 2.0.7* Hi I have just updated the app version. And it’s not working. Shows blank screen after login. ### 1/5 — Mr *2023-09-15, version 2.0.6* Has to be the most confusing app I have ever used ### 1/5 — Low quality produced app *2023-08-05, version 2.0.5* The app consistently crashes when accessing login screen, it concerns me that I have important private data on the app. Does the poor app build quality mean my data is at risk? ### 1/5 — Never works! *2023-08-05, version 2.0.5* App consistently crashes. Unable to manage property or pay service charges. Really poor. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent App *2024-10-26, version 2.0.24* Excellent App ### 5/5 — Easy and convenient *2023-09-02, version 2.0.6* Very easy and convenient ### 5/5 — Application *2021-12-04, version 1.3.0* All is great ### 5/5 — Dr Hydrose Mohamed Sayed *2021-11-16, version 1.2.6* Fast& perfect service 👍 ### 5/5 — My NAKHEEL app *2021-11-08, version 1.2.5* Excellent. Very user friendly ### 5/5 — Excellent Service *2021-06-15, version 1.2.0* Team is so nice amazing ### 5/5 — User Friendly and Clean UI *2021-05-24, version 1.1.3* The app helps to get things done by fingertips rather than waiting on the phone queue or waiting for email responses. Log a maintenance request via voice is the best part. ### 5/5 — User friendly and looks great *2021-05-18, version 1.0.6* I like this app as it ease my life 😊👍👍👍👍 ### 4/5 — Easily handled App *2023-06-17, version 2.0.5* Easy way to handle property ### 3/5 — Logs out often *2025-03-21, version 2.0.31* Many error messages --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*