# My NASPA — user reviews > 12 indexed App Store user reviews of My NASPA by National Association of Student Personnel Administrators, Inc., rated 4.87/5 from 1,203 ratings. - Source: https://appshunter.io/ios/app/my-naspa/id1441657790/reviews - App overview in markdown: https://appshunter.io/ios/app/my-naspa/id1441657790.md - Rating breakdown: 5★ 1,070 · 4★ 115 · 3★ 12 · 2★ 2 · 1★ 4 ## What do users think of My NASPA? Overall sentiment: negative **Pros** - 👍 Helpful app features - 💡 Interesting opportunity to share - 🚀 Smooth conference experience **Cons** - 🐛 Login/account issues - 🐛 Buggy app behavior - 💰 Overpriced/deceptive practices **Commonly reported bugs** - Sessions randomly added/removed from schedule - Unresponsive app, frequent crashes - Overloaded servers causing performance issues **Most requested features** - Improved schedule management - Seamless integration with existing accounts ## Most critical reviews (10 lowest-rated) ### 1/5 — Money hungry org *2024-06-24* They sold more spots for these conferences than they have seats available during the sessions. The deception this org takes to all but steal money from colleges is despicable. Outright taking taxpayer money from public institutions without providing services for everyone who attends. NASPA appears to be ran by criminals. ### 1/5 — Cannot Log-in *2023-02-27* When I open the app it asked for me email address. I enter the one used with my membership. Instead of asking for my password to log-in it just keeps asking me to create a new password and sign up. I cannot get past this and am worried that signing up again will cause issue with my account. Unless there is a way around this, the app is unuseable if you already have an account, or at least misleading. ### 1/5 — Can’t log in *2021-03-22* There was no place to log in, you had to create a new account. Then all the events require an access code? There was no way for me to sign in to my existing account and see events on my agenda. Not really sure what the point of this app is... maybe it’s a bug? ### 1/5 — Downgrade *2019-03-13* This is a downgrade from the Guidebook built app. I had events inserted on my agenda randomly that completely messed up my schedule. Clunky and the fact you can’t have it do automatic updates is crazy. Needs to improve drastically before Austin conference. ### 1/5 — A lot of issues *2019-03-13* The app adds sessions to “my schedule” that I didn’t choose and removes sessions that I did select. I have had to redo my schedule multiple times. ### 1/5 — Terrible User Experience *2019-03-12* NASPA went with a new app provider this year, but this app is not suitable for an event of this magnitude. First, the schedule interface is terrible. There is no way to search within the schedule and when you exit out of the schedule and back into it, instead of remembering your place or automatically scrolling to the current time, it defaults to the beginning again. The filtering feature behavior is incredibly tedious. If I want to only see sessions tagged with a certain filter, I have to toggle off 20 other filters one at a time. Why isn’t there a “select none” option? I gave up using the filters. On the first day, the app started glitching for a lot of attendees. So much so that they ran out of printed booklets. The sessions I had added to the “my agenda” function started to disappear and random sessions would appear instead. The info booth explained the SocioLab servers had become overloaded, which begs the question as to why they hadn’t prepared for the digital traffic a 7000+ attendee event would bring. On the second day, the “my agenda” function seems to be working again, however I can’t add new sessions to it. The app will hang forever with the spinning wheel of death and then crash when I try to add a session to my agenda. I’ve resorted to deleting the app and reinstalling. I have never experienced this much bugginess in a conference app. ### 1/5 — Calendar keeps adding and deleting things by itself *2019-03-11* This is super crazy: I invested time to built my agenda but now it has items that I did not insert. My items are gone. ### 1/5 — Bugs... *2019-03-11* I’m here for NASPA 2019 and have had the buggiest experience with this app. I went without the book because I was confident in using the app, but I can’t even see who’s presenting each session unless it’s a sponsored one. It’s making my conference planning very difficult and I hope that you all fix these issues for next year. It’s frustrating because now I have to get a book to confirm which sessions will be most useful to me and my work. The 2018 app worked much better in my opinion. ### 5/5 — Da la oportunidad *2023-05-31* The app offers a democracy wall and it seems to be a interesting opportunity to share more about yourself. For those without social media it seems like a safe space to use the hashtag. The My Agenda feature is helpful as well. ### 5/5 — Great App *2022-06-28* I’ve been able to connect with folks and reconnect using the app. I’ve also been able to plan my days and take breaks so I love it! ## Most praised reviews (2 highest-rated) ### 5/5 — Amazing experience *2019-06-02* Made the event a breeze for me. ### 5/5 — Very useful... *2019-03-13* Worked perfectly for me throughout the conference. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*