# My Nayatel — user reviews

> 25 indexed App Store user reviews of My Nayatel by NAYATEL PVT LTD, rated 3.70/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/my-nayatel/id1293082912/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-nayatel/id1293082912.md
- Rating breakdown: 5★ 26 · 4★ 3 · 3★ 1 · 2★ 0 · 1★ 12

## Newest reviews (6 of 25)

### 1/5 — Useless

*2020-10-23, version 20*

Useless and unresponsive 
Totally useless

### 1/5 — Login problem

*2020-01-12*

After updating I am unable to login my account. Kindly fix this bug.

### 1/5 — Waste of time

*2019-09-07, version 11*

This app don’t open total waste of time tried 5-6 times not good

### 1/5 — Poor login

*2019-03-10*

Doesn’t accept valid login credentials

### 1/5 — Poor software

*2019-01-13*

Every time it asks for password. When I give password it says invalid. I changed password by following email link yet it doesn’t accept password. 
I wrote an email to the company and they sent password but even that doesn’t work. Pathetically poor

### 1/5 — Doesn't work at all

*2017-11-30, version 1.5*

I'm not sure why they even have an app, it doesn't even open.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2025-04-29*

I challenge the owners and creators of this app to change the WiFi password. It’s a Herculean task. IOS aka Apple won’t work AT ALL.

### 1/5 — Can’t add support details/

*2024-12-11, version 89*

Mobile application isn’t responsive. Sometimes selecting details is a challenge

### 1/5 — Crashing again and again

*2023-11-01*

The moment I put my username and password, the app exits on its own.

### 1/5 — Unable to open app

*2023-08-06, version 72*

Warning
JSON could not be serialized because of error:
The data couldn't be read because it isn't in the correct format
Dismiss

### 1/5 — Its a Mess in iPhone 14 pro max

*2023-04-14*

Give Your mobile app developers iPhone 14 Pro Max so they could know how to handle responsiveness and usability. This app is a total mess in 14 Pro Max.

### 1/5 — Amin

*2023-04-10, version 70*

They don’t really care, technical staff isn’t helpful. 
They don’t have speedy net. 
Pretty below the average

### 1/5 — Extremely divested app

*2022-09-18*

The basic login feature is not working properly and yet they brag about their services.

### 1/5 — Poor quality just like the recent internet

*2021-01-30*

Just like browsing speeds and gaming performance the app is a perfect representation of the quality of nayatel in recent times

### 1/5 — Upgrade the App

*2021-01-06*

Upgrade you App its having lots of issues on iphone sometimes dates are not showing.menus are blank.

### 1/5 — Terrible application

*2020-11-03, version 20*

It makes whole iOS device slow. Doesn’t open on time. Takes atleast 20 min to log in. Terrible application.

## Most praised reviews (9 highest-rated)

### 5/5 — Amazing app

*2026-03-08, version 294*

Highly Recommended

### 5/5 — Nice Interface

*2025-07-03, version 100*

Easily accessible, auto login, detailed info about current package, device On and Off alerts.

### 5/5 — Good App

*2020-10-03, version 19*

The app works perfectly fine. You can check your usage and billing details/invoices. The layout is simple and easy to use. Keep up the good work!

### 5/5 — This App is sick - Edit* My issue is resolved

*2019-11-28, version 11*

App is not loging me in. My userId is ‘amirsaeed’

### 4/5 — Needs Updating

*2026-04-23, version 301*

Hi, the app is good but need to be updated as in network Management there is no option for blocking unwanted connected devices which is very Important.

### 4/5 — Basic features in an easily accessible app. But still some room for improvement

*2019-08-26, version 11*

Simple layout of app provides easy access to basic details regarding the account. Ability to change customer contact details e.g mobile, email address etc and ability to view bills would make the experience much better.

### 3/5 — MyNayatel app needs scaling, it gets crashed frequently

*2022-08-19, version 61*

This app is nice and user friendly, but its slow and gets crashed while exploring different options. It needs to accommodate large number of users simultaneously.

### 2/5 — Connected Devices Not showing

*2025-08-04, version 104*

Few months back there is one option where you can check all the connected devices you can block or unblock the unwanted devices but now there are no such options available.

### 2/5 — AJ

*2023-12-17, version 80*

App never opens and crashes while login.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*