# My Nevo — Home entertainment assistant > Smart home device discovery, configuration, and interaction assistant. (iPhone/iPad app by Universal Electronics Inc..) - Source: https://appshunter.io/ios/app/my-nevo/id1637026661 (this page in markdown: same URL + `.md`) - Developer: [Universal Electronics Inc.](https://appshunter.io/developer/593746279) - Category: Entertainment, Utilities - Price: Free - Rating: 4.83/5 from 1,628 App Store ratings · 76 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 74 MB - Released: 2022-09-09 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-nevo/id1637026661/reviews.md ## What is My Nevo? I’m Nevo, here to help you discover, configure and interact with a range of smart home devices Our app is designed to make life easier for users of all skills levels, with tailored guides and troubleshooting for popular issues. We’re working hard to expand our list of supported devices which today includes: - Tide Family of Smart Thermostats - Aspen Family of Zigbee Sensors - OFA Smart Control Pro (URC 7966) - OFA Smart Streamer (URC 7945) - Eterna - Xtreme Low Power Bluetooth LE Remote - Eterna XLR - Energy Harvesting Remote - Nevo Butler Entertainment Companion - Butler Family of Smart Home hubs More to come soon… Powered by nevo.ai and supercharged with QuickSet Cloud learn more: quicksetcloud.com ## Key features - Smart device discovery - Device configuration - Device interaction - Tailored guides - Troubleshooting support - Expanded device list ## What do users think of My Nevo? Overall sentiment: negative **Pros** - 👍 Easy setup - 🚀 Fast and smooth setup process - 💡 Innovative chatbot-style setup - 🤖 Helpful chatbot assistant **Cons** - 🐛 App doesn't work, crashes, or won't open - 🐛 Remote doesn't connect or pair with devices - 🤖 Unhelpful or non-existent customer support - 🤖 Frustrating chatbot interface for remote setup - 🔋 Remote batteries not included **Commonly reported bugs** - Remote firmware update issues - Compatibility problems with certain devices - Frequent connection failures **Most requested features** - Allow individual button configuration for remote setup - Provide guided wizard instead of chatbot for remote setup - Improve app stability and connectivity ## Recent user reviews (10 of 76) All indexed reviews: https://appshunter.io/ios/app/my-nevo/id1637026661/reviews.md ### 3/5 — Projector support *2026-08-10, version 3.0.0* No option to add Epson projector ### 1/5 — What idiot designed the UI for this? *2026-07-10, version 3.0.0* A chat based system that's very slow, allows zero configuration options and barely works isn't what should be used for this ### 1/5 — Couldn’t program remote *2026-07-10, version 3.0.0* It initially found my remote but when I actually tried to program it, it said it couldn’t connect. Only thing that saved the remote was learning from another one. Very disappointed. ### 1/5 — Not able add tv when setting up the remote *2026-07-10, version 3.0.0* Brought smart streamer app detected the remote but then to add tv it keep saying trouble communicating to device. Very disappointed. Even after paying good money to buy this product the user experience is so so bad. ### 1/5 — There is no way *2026-05-30, version 3.0.0* There’s absolutely no way this app has a 4.8 rating. No way. The app and the bs remote are trash. ### 1/5 — Go elsewhere *2026-03-16, version 3.0.0* App doesn’t work, manual setup doesn’t work, customer support doesn’t work. Might be worst purchase I have ever made ### 5/5 — Small print *2026-02-25, version 3.0.0* Other than th fact that I needed a magnifying glass to read the instructions on the small print, the set up was pretty easy. ### 1/5 — Garbage *2026-01-22, version 3.0.0* The app is garbage. The remote is garbage. Can’t delete any previous pairings. Can’t select previous pairings to delete them. When I try to add an app it keeps asking if I want comcast or Sony tv. Can’t reset the remote . Do not buy this remote until they get someone that can design an app. No one wants to talk to the fake ai to do things. At least an “ai” this bad ### 5/5 — Like Butter! *2025-12-29, version 3.0.0* Very smooth setup. Includes a video, printed instructions and guided step by step. Took about 2 minutes and done. Would purchase again. ### 1/5 — What? *2025-12-28, version 3.0.0* What’s with all the device identifier and everything else and tracking everything in my home? Why would I even want this thing then? ## Frequently asked questions about My Nevo ### What does the My Nevo app do? The My Nevo app serves as a home entertainment assistant. It helps users discover, configure, and interact with a variety of smart home devices, making smart home management easier for everyone. ### What smart devices are supported by My Nevo? The app currently supports the Tide Family of Smart Thermostats, Aspen Family of Zigbee Sensors, OFA Smart Control Pro and Smart Streamer, Eterna Bluetooth LE and Energy Harvesting Remotes, Nevo Butler Entertainment Companion, and the Butler Family of Smart Home hubs. More devices are being added. ### Is My Nevo free to use? Based on the provided information, the app is offered for free. There are no mentions of subscription fees or in-app purchases. ### What are the benefits of using My Nevo? My Nevo simplifies smart home management by providing tailored guides and troubleshooting for popular issues. It aims to make interacting with and configuring smart devices accessible to users of all skill levels. ## Version history (last 5 releases) ### 3.0.0 — 2025-11-06 This update improves reliability during onboarding and OTA updates. We’ve fixed navigation issues, improved how manuals and links open, made product detection more consistent, and improved behaviour when setup fails. We’ve also modernised underlying components to keep the app up-to-date and stable. ### 2.2.0 — 2025-07-01 In this update, we've improved onboarding and Wi-Fi setup for a smoother experience. Time zone settings are now more accurate for supported products. The app also better recognizes your TIDE device automatically during setup. We've made overall performance improvements and fixed some bugs. The support feature has also been enhanced to make help easier to access. ### 2.1.8 — 2025-03-09 This release includes various improvements to enhance app stability and performance during device setup and onboarding. We've made updates to improve compatibility with devices, refined error handling, and resolved issues related to pop-ups, QR code scanning, and deep links. These changes help ensure a smoother and more reliable user experience. ### 2.1.7 — 2024-12-19 In this update, we've focused on improving your experience by addressing several bugs and enhancing overall app stability. ### 2.1.6 — 2024-09-15 Improvements for easier onboarding of devices ## Apps similar to My Nevo | App | Rating | Price | Category | | --- | --- | --- | --- | | [SVS](https://appshunter.io/ios/app/svs/id1148462104) | 4.2 (95) | Free | Entertainment | | [Channels: Whole Home DVR](https://appshunter.io/ios/app/channels-whole-home-dvr/id1405359767) | 4.7 (561) | Free | Entertainment | | [Onkyo Controller](https://appshunter.io/ios/app/onkyo-controller/id1110608712) | 2.2 (603) | Free | Entertainment | | [Woojer Device Manager](https://appshunter.io/ios/app/woojer-device-manager/id6444295308) | 4.8 (1,349) | Free | Entertainment | | [Pioneer Remote App](https://appshunter.io/ios/app/pioneer-remote-app/id1105347763) | 2.2 (230) | Free | Entertainment | | [Tivimax IPTV Player (Lite)](https://appshunter.io/ios/app/tivimax-iptv-player-lite/id1614152894) | 2.2 (63) | Free | Entertainment | ## More apps by Universal Electronics Inc. - [Nevo Smart Tablet](https://appshunter.io/ios/app/nevo-smart-tablet/id593746276) - [Nevo Smart Phone](https://appshunter.io/ios/app/nevo-smart-phone/id910660147) - [One For All Setup](https://appshunter.io/ios/app/one-for-all-setup/id1035919886) - [InstaTBH](https://appshunter.io/ios/app/instatbh/id1610567109) All apps by Universal Electronics Inc.: https://appshunter.io/developer/593746279 ## Related topics [nevo smart phone](https://appshunter.io/ios/topics/nevo-smart-phone) · [oneforall](https://appshunter.io/ios/topics/oneforall) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*