# My Newport > Contact local council for reporting issues, service requests, and information. (iPhone/iPad app by Newport City Council.) - Source: https://appshunter.io/ios/app/my-newport/id1446000622 (this page in markdown: same URL + `.md`) - Developer: [Newport City Council](https://appshunter.io/developer/1446000621) - Category: Productivity, Utilities - Price: Free - Age rating: 4+ - Requires: iOS 13.0 · 252 MB - Languages: English - Released: 2018-12-20 - Data updated: 2026-09-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-newport/id1446000622/reviews.md ## What is My Newport? Have you ever wanted to contact the Council to ask a question or report an issue in your street? Why not Save time and go online by contacting the Council using the My Newport app. You can find information or report an issue at any time, day or night. The app can be used in a number of ways and helps us to deal with your concerns quickly and easily. You can use it to: · Create your own personal account, so all your queries and responses will be in one place · Report fly tipping or dog fouling on your mobile when you are out and about in Newport and upload photos · Check recycling and refuse services so you know when your bins and bags will be collected · Report missed bin collections · Find your local councillor By using the My Newport app, you will be able to contact the Council quickly and easily, and get a prompt response, so if you want to report it, request it or pay for it; why not save time - go online! ## Key features - Report issues and upload photos - Track queries and responses - Check bin collection schedules - Find local councillors - Create personal account ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/my-newport/id1446000622/reviews.md ### 1/5 — Needs major overhaul *2024-08-21, version 8.5.1* This app is indicative of the council that commissioned and approved it. It’s well intentioned and better than nothing but all in all disappointingly clunky, out of date, poorly conceived and badly implemented. Trying to book an appointment at the local tip is a nightmare! Why do we have to do that now anyway?! It was introduced during Covid! Just another example of institutional abuse of the pandemic as an excuse for cutting costs…utterly disgusting! Replacing bins/recycling bags is also very clunky and unnecessarily difficult. As are most things on this app. For most things it redirects you to a web page that looks and functions as if designed by college students as an IT project. The value for money for council tax vs local amenities and services in Newport is absolutely terrible. It’s like a 3rd world country! The local government should be ashamed and held financially accountable. ### 1/5 — Shocking *2024-01-17, version 8.4.1* it’s a shocking, crazy, useless application and somebody should really get a grip of it urgently and judging by the series of seriously poor reviews others would probably agree with me . Staying recently at the resort and went for a walk to stretch my legs across the main Chepstow Road. Discovered, after a mooch about, a small lane which seemed to run down the side of some woodland to a housing estate in a road called fisher close. Ye gods and little fishes - I walked into an absolute mess of litter. Perhaps even human excrement - though it might just have been animal - and the odd drug impediment - thrown along this twisty lane and tossed into the adjacent woodland. I’m surprised anybody could walk along it without falling over it so as a visitor to Newport, I tried to report this using this app. it’s a shockingly crazy useless muddle and somebody should really get a grip of it urgently. That is of course if its meant to be taken seriously. ### 1/5 — Pointless having an app they ignore you. *2024-01-14, version 8.4.1* Myself and neighbours have reported the terrible state of the footpath in our street. Elderly people have fallen on this and it’s been reported to the council on many occasions via this app. They completely ignore you. Don’t get a response or any action taken. We pay the most council tax in the area and the abysmal service we get from Newport in return is laughable. No wonder they’re known as the worst council in Wales. ### 1/5 — Access *2023-08-18, version 8.3.0* Unable to access the newport city council app for the last week. ### 1/5 — Tony *2022-10-04, version 8.2.1* Useless app ### 1/5 — Pointless *2022-09-09, version 8.2.1* This app is ridiculous. Not much works and I can’t even do the simplest task of changing my address which I’ve been trying to do for months. Great idea in principle but pointless if it doesn’t work properly. ### 1/5 — Poor *2022-04-03, version 8.0.8* Like many things managed by a local authority it’s another bad use of a presumably large budget. ### 1/5 — Useless and Unusable - keeps crashing *2021-06-27, version 8.0.5* The app is unusable as it keeps crashing on startup. Have tried deleting and reinstall but same result. Seems similar comments are being ignored and left unaddressed by the authors (i.e. Newport City Council) !!! ### 1/5 — Crashes constantly *2021-01-25, version 8.0.5* Haven’t been able to log on to app as every time I try it crashes. Please fix ASAP as we need these services to work during lockdown. Thanks ### 1/5 — Poor *2020-07-09, version 7.0.6* Difficult to use and navigate. For a mobile app it’s not well suited for use on a phone screen. ## Frequently asked questions about My Newport ### What can I report using My Newport? You can report various issues such as fly-tipping, dog fouling, and missed bin collections directly through the app. You can also upload photos to help illustrate the problem. ### How does My Newport help me track my requests? By creating a personal account within My Newport, all your submitted queries and the council's responses will be stored in one convenient place for easy tracking. ### Can I find information about bin collections with My Newport? Yes, My Newport allows you to check recycling and refuse service schedules, so you'll always know when your bins and bags are due for collection. ### Is My Newport available on all devices? My Newport is available on iPhone, iPad, and iPod. It is also supported on Mac devices. ### How often is My Newport updated? The latest version of My Newport is 8.5.5, and it was last updated on March 28, 2026. This indicates a recent update and ongoing support. ### What is the age rating for My Newport? My Newport has an age rating of 4+, making it suitable for a wide range of users. ### Does My Newport have ads? No, My Newport is ad-free, meaning your experience will not be interrupted by advertisements. ### Who developed My Newport? My Newport was developed by Newport CityCouncil, indicating it is an official application for the local government. ## Version history (last 5 releases) ### 8.5.8 — 2026-08-03 Improvements ### 8.5.7 — 2026-06-18 Improvements ### 8.5.6 — 2026-04-07 Improvements ### 8.5.5 — 2026-03-28 Improvements ### 8.5.3 — 2026-01-30 Improvements ## Apps similar to My Newport | App | Rating | Price | Category | | --- | --- | --- | --- | | [Overview by Rotamap](https://appshunter.io/ios/app/overview-by-rotamap/id1567234852) | — | Free | Productivity | | [Brook Street Scheduler](https://appshunter.io/ios/app/brook-street-scheduler/id6739495434) | — | Free | Productivity | | [Live Group Event App](https://appshunter.io/ios/app/live-group-event-app/id916738149) | — | Free | Productivity | | [InTouch Matters](https://appshunter.io/ios/app/intouch-matters/id1457708636) | — | Free | Productivity | | [Claranet Authenticator](https://appshunter.io/ios/app/claranet-authenticator/id1664150067) | — | Free | Productivity | | [My FAW Licences](https://appshunter.io/ios/app/my-faw-licences/id6449251122) | — | Free | Productivity | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*