# my nib NZ > Health insurance management app for New Zealand nib customers. (iPhone/iPad app by nib newzealand.) - Source: https://appshunter.io/ios/app/my-nib-nz/id968982318 (this page in markdown: same URL + `.md`) - Developer: [nib newzealand](https://appshunter.io/developer/968982317) - Category: Health & Fitness, Medical - Price: Free - Age rating: 17+ - Requires: iOS 18.6 · 51 MB - Languages: American English - Released: 2015-06-12 - Data updated: 2026-08-26 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/my-nib-nz/id968982318/reviews.md ## What is my nib NZ? my nib helps New Zealand nib customers get the most from their nib health cover by managing your health cover in the palm of your hands – when and where it suits you. What can you do on my nib? Make a claim: Fill in the details and take a photo of your receipt to make your claim. Request a pre-approval: Know what you’re covered for and how much you can claim. Manage your cover: View your policy summary and check what your plan covers. Update your personal details: Update your name, contact details, payment method and frequency. Send us a message: Need to get in touch with us? Raise a query and we’ll get back to you as soon as we can. Find a provider: Search our directory to find a private healthcare provider in your area. Access nib Balance: Our new health tool helping you get a clearer picture of your health across five key pillars of wellbeing. Please note: This app is for nib New Zealand customers only. More about nib At nib we believe that private health insurance should be easy to understand, easy to claim on and most of all good value. With over 60 years’ experience in providing private health insurance, we cover over one million people across New Zealand and Australia. For more information, see www.nib.co.nz. ## Key features - Make health insurance claims - Request pre-approvals - View policy summary - Update personal details - Find healthcare providers - Access health and wellbeing tool ## Recent user reviews (10 of 51) All indexed reviews: https://appshunter.io/ios/app/my-nib-nz/id968982318/reviews.md ### 1/5 — Never got a chance to log in *2026-05-21, version 16.24.0* Really bad!more than 2years, tried several times, never got any chance to log in ### 1/5 — Pretty bad *2025-10-13, version 16.9.2* This is a really poorly designed app team. Information is hard to find, it’s plastered with unhelpful advertisements where key details of your policy should be, the “I’d like to..” menu is designed like a search but is actually a menu and doesn’t have an intuitive design. The website is just easier. ### 1/5 — Doesn’t submit my claim *2025-08-08, version 16.4.0* I feel everything out and then click submit and nothing happens. It doesn’t progress even after refreshing. I end up just doing it through the website. ### 1/5 — A Complete Catastrophe *2025-03-31, version 15.2.0* Wow, this app is a complete train wreck. You can’t do anything without being forced to log in again, why even log into the app in the first place if every single thing the app is supposed to do just opens a web page that then asks you to log in again? This wouldn’t be the worst thing if I could autofill my details and log straight in, but no, you INSIST on passwordless email verification instead so I have to sit around for 5 minutes waiting for a stupid email to arrive so I can do something as basic as check the status of a damn claim. This app is a complete catastrophe and you should be completely mortified that it has even seen the light of day. What a complete and total disgrace on every possible level. I’d rather just cancel my insurance than have to continue using this complete disaster. In fact, yeah, I think that’s what I’m going to do. ### 1/5 — Has no point *2025-03-04, version 15.0.0* It doesn’t matter if you have the latest version updated or not, it doesn’t work ### 1/5 — Pointless *2024-12-11, version 14.10.0* The app is pointless as it just brings up the portal on the website for anything. The requests don’t work - I’ve submitted 6 times to change to credit card and it just says they’ll call me. I’ve also requested to remove a member off my policy and nothings showing under requests. There’s no email function. Shambles. ### 1/5 — This App is a terrible *2024-09-11, version 14.3.0* The previous one worked reasonably well and at least retained basic information. Unfortunately it leaves the impression it’s designed to discourage claims. You need to fix this app it’s a bad look. ### 1/5 — Pointless app *2024-08-25, version 14.1.0* Everything opens a browser and you have to log in. Can’t use a password so you have to check email every time. Suits NIB I guess, they’ve become slow at everything ### 1/5 — Critical function missing *2024-08-12, version 13.13* Not sure what is going on but this low budget web app seems to fail when it comes to making a claim online. Where was the UC team and testing on this? ### 2/5 — Mid when it works *2024-06-18, version 13.13* Not sure if the designer took UX into account when making it. Its giving low budget reskinned web app. Also it doesn’t work and doesn’t tell you it needs an update ## Frequently asked questions about my nib NZ ### What does the my nib NZ app do? The my nib NZ app allows New Zealand nib customers to manage their health insurance policy on their mobile device. You can make claims, request pre-approvals, view your policy details, update personal information, find healthcare providers, and access a health and wellbeing tool. ### How do I make a claim with the app? To make a claim, you can fill in the necessary details within the app and take a photo of your receipt. The app guides you through the process to submit your claim efficiently. ### Is the my nib NZ app free to use? The app itself is free to download and use for nib New Zealand customers. However, the app does contain advertisements. ### What devices are supported by the my nib NZ app? The app is supported on iPhone 8 and above. It is designed for users with compatible iOS devices. ### Can I use this app if I am not a nib customer in New Zealand? No, this app is specifically for nib New Zealand customers only. It provides access to manage your nib health cover and related services within New Zealand. ## Version history (last 5 releases) ### 16.31.0 — 2026-08-23 We make regular updates to our app to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes. ### 16.30.0 — 2026-08-10 We make regular updates to our app to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes. ### 16.29.0 — 2026-07-27 We make regular updates to our app to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes. ### 16.28.0 — 2026-07-13 We make regular updates to our app to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes. ### 16.27.0 — 2026-06-29 We make regular updates to our app to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes. ## Apps similar to my nib NZ | App | Rating | Price | Category | | --- | --- | --- | --- | | [nib](https://appshunter.io/ios/app/nib/id373883175) | 4.8 (110) | Free | Health & Fitness | | [HCF My Membership App](https://appshunter.io/ios/app/hcf-my-membership-app/id589202661) | 4.6 (78) | Free | Health & Fitness | | [GU Health](https://appshunter.io/ios/app/gu-health/id1531977347) | 4.8 (52) | Free | Health & Fitness | | [ADF Family Health](https://appshunter.io/ios/app/adf-family-health/id6443794290) | — | Free | Health & Fitness | | [Navy Health Members](https://appshunter.io/ios/app/navy-health-members/id6443794333) | — | Free | Health & Fitness | ## Related topics [nib](https://appshunter.io/ios/topics/nib) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*