# My NL Hydro — user reviews

> 15 indexed App Store user reviews of My NL Hydro by Smart Energy Systems LLC, rated 4.40/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/my-nl-hydro/id1097471334/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-nl-hydro/id1097471334.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (4 of 15)

### 1/5 — Cant make an account

*2017-05-17*

Why cant i just sign in with my hydro log in? Make it more accessible

### 1/5 — Can't register

*2017-03-30*

Downloaded app and can't register.  Account number is too long to enter.

### 1/5 — Waste of time

*2016-11-11*

Not worth the effort to download

### 1/5 — Don't download

*2016-10-23*

Really really bad

## Most critical reviews (10 lowest-rated)

### 1/5 — Disappointed with the app’s functionality and support

*2025-06-13*

The app appears to be abandoned — there have been no recent updates, and existing bugs remain unresolved. One major issue is during registration: the app only accepts 8-digit account numbers, even though actual account numbers are 10 digits. This makes it impossible to sign up or use the app properly. Very frustrating experience. DO NOT DOWNLOAD.

### 1/5 — Web site

*2025-04-29*

This must be the worst site. Difficult to get information and not user friendly. Cannot compare your usages easily.
Seems to be designed to make it hard to see the usages.

Bart

### 1/5 — Couldn’t register

*2025-03-05*

Does not allow full account number of digits to be inputted. So for me this app was clearly useless from the first line of required information.

### 1/5 — 0

*2024-11-27*

Piece of junk 
Tried and tried and tried to register .
An impossible task! Garbage!

### 1/5 — Not reliable

*2023-12-18*

The prediction for the upcoming bill is 9 months behind.

### 1/5 — Register

*2023-10-10*

Asked to enter account number .  Requires 10 digits, but site only accepts 8 .  Solution ?

### 1/5 — My NL hydro

*2022-11-21*

Was working fine until they did this upgrade and now it won’t work at all. Garbage.

### 1/5 — Hydro

*2021-04-05*

Hydro app is so slow . Can’t see any update when payments are made.

### 1/5 — This app does not work with BC hydro acct and meter  ’s

*2019-02-12*

Not applicable for BC hydro

### 1/5 — This is not for BC Hydro

*2018-03-16*

But it is the only one that comes up

## Most praised reviews (1 highest-rated)

### 4/5 — Difficult to register

*2023-02-06*

I’ve been trying for hours to register but it keeps asking for a 7 digit postal code, there are only 6 digits in a postal code… and yes I tried a space in between. Very frustrating.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*