# My NRS Store — user reviews

> 64 indexed App Store user reviews of My NRS Store by National Retail Solutions, Inc, rated 3.15/5 from 156 ratings.

- Source: https://appshunter.io/ios/app/my-nrs-store/id1245633837/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-nrs-store/id1245633837.md
- Rating breakdown: 5★ 71 · 4★ 10 · 3★ 8 · 2★ 8 · 1★ 56

## What do users think of My NRS Store?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface
- 👍 Useful for inventory management
- 👍 Manages store on the go
- 👍 Records transactions offline
- 👍 Handles credit/debit processing

**Cons**

- 🐛 Frequent crashes
- 🐛 App lags significantly
- 🐛 Slow performance after updates
- 🐛 Inconsistent sales data
- 🐛 Camera issues with newer iPhones
- 🐛 Login issues
- 🐛 App not opening
- 🐛 Force closes frequently
- 🐛 Glitches and bugs
- 🐛 UI issues with new updates
- 🐛 Transaction tracking difficult
- 🐛 Inventory management chaos
- 🐛 Blurry camera
- 🐛 Slow to load
- 🐛 Reporting delays
- 🐛 Can't reinstall app
- 🐛 Blank screen on opening
- 🐛 Not opening in new iPhone software
- 🐛 Not working as advertised
- 🐛 UPC scanner not focusing
- 🐛 Freezes when opening
- 🐛 Keeps logging off
- 🐛 Camera freezes when scanning

**Commonly reported bugs**

- App crashes frequently
- App lags and is slow
- Camera does not work or is blurry/blurry
- App force closes
- App does not open
- App logs users out
- Sales data does not match system data
- Inventory becomes chaotic after updates
- UI issues with new updates
- Home screen features not working
- Website crashes when pulling sales data
- Cannot load pricebook products
- Barcode scanner does not focus
- Face ID login not working
- App not compatible with new iPhone software

**Most requested features**

- Option to see individual transactions with time and date
- Search functionality for transactions
- Allow adding items to list when scanning
- Add quantity options when adding to list
- Option to choose camera for barcode scanning
- Fix Face ID login issue

## Newest reviews (17 of 64)

### 2/5 — Mucha falla

*2026-02-17, version 2.21.54*

El inventario se vuelve caos en cada actualización 
Falla mucho para manejarlo en iPhone

### 1/5 — Yikes

*2025-09-03, version 2.19.20*

This last update the UI looks great!!  But nothing works. App crashes. Also now the website crashes trying to pull previous sales..

### 1/5 — App is broken

*2025-09-02, version 2.19.20*

After last update can't use, it just crashes, please fix!

### 1/5 — Is so bad

*2025-09-02, version 2.19.20*

The app can not opened

### 1/5 — Updated the app and now I can’t load pricebook products

*2025-09-02, version 2.19.20*

Bad

### 1/5 — Unbelievable!! You guys updated this app and now it doesn’t work at all!

*2025-09-01, version 2.19.20*

Just hate this. Sorry. I don’t have words.

### 1/5 — Buggy Update

*2025-08-31*

The latest version of this app is unfortunately a step backward. This version is an absolute joke. It feels rushed, poorly executed, and built on a sloppy AI framework with no evidence of real coding expertise or proper development back. It’s extremely glitchy, produces frequent errors, and performs far worse than the older version. The overall design and stability feel rushed and underdeveloped, almost as if it were quickly assembled without thorough testing. As it stands, the app is nearly unusable for everyday operations. Unless significant improvements are made, the best solution would be to either rebuild it from the ground up or re-release the older version separately on the App Store, as that version was far more reliable and user-friendl

**Developer response:** We're sorry that the quality of this particular release was not up to our usual standards. We have since resolved these issues. Please reach out to AppSupport@nrsplus.com with any further questions or concerns.

### 1/5 — New app

*2025-08-30, version 2.19.20*

Terrible just terrible!!

### 1/5 — New update app

*2025-08-30, version 2.19.20*

Very slow and bad

### 1/5 — Worst update ever

*2025-08-30*

Sometimes if something is working good no need to change it, this is the worst update ever, the app is slow and takes forever to load , bring the old update back!!!

**Developer response:** We're sorry that the quality of this particular release was not up to our usual standards. We have since resolved these issues. Please reach out to AppSupport@nrsplus.com with any further questions or concerns.

### 1/5 — New update is horrible

*2025-08-29, version 2.19.20*

New update is out and the app will not open 99 times out of 100. The one time it opened, there was a multiple-hours long reporting delay

### 1/5 — App not working

*2025-08-29, version 2.19.20*

New updated app not working. I tried to delete it and reinstall but I cant even reinstall.

### 3/5 — Can you update every time there is new phone released ?

*2025-03-01*

Although amazing app, there are few issues. (1) delays in sales data (2) when i want to update promos, amount of items are limited, lets i want to discount every coke product i have when i search plu it only shows top 15 or so, after that it wont load more. (3) currently app is not made for 16 pro max. The top notch of camera cut out clash with search bar.

**Developer response:** We are glad you are enjoying the app in general, and will be sure to review the issues you reported so we can make improvements where needed.

### 1/5 — Worst App Seek Elsewhere

*2024-12-13, version 2.15.38*

Unless you want an app that’s constantly crashing and never working properly I suggest you look into an alternative.

### 3/5 — Not matching

*2024-11-09*

The sales on this app doesn't match the actual sales on the system

**Developer response:** Thank you for reporting this issue. There are occasional delays with sales data reporting on the app but these are usually resolved quickly. If you are still having an issue, please email appsupport@nrsplus.com.

### 1/5 — Scam

*2024-08-08*

They agreed on 2.49% but now they charged me 3%. When I called them to talk about the issue they directed me to three different departments and in last one of the representatives told me to call tomorrow because the department for that issue is closed where the first person could say the same thing and avoid my time to be waste.

**Developer response:** This does not seem to be a review related to the mobile application. Please call NRS Pay for any credit card processing related issues.

### 1/5 — Nothing is clear with pay processing

*2024-06-10*

It works like a scam company everything looks fishy never can track of my funds. I am gonna change it.

## Most critical reviews (10 lowest-rated)

### 1/5 — Does not allow you to see each individual purchases and app lags

*2026-05-01*

1/5 I’m getting another system soon, yall lost a million dollar convenience store customer

**Developer response:** We are sorry to hear about your frustrating experience on the app. We have a lot of performance improvements coming up in our next release, expected in June.

If you have a specific issue, we'd like to troubleshoot this with you immediately. Please email our dedicated app support team at appsupport@nrsplus.com.

### 1/5 — Transactions

*2026-03-14*

Please make an option to see all cash and credit card transactions individually with time and date and to also search for transactions.  Very tough to keep track without that option

**Developer response:** Thank you for your feedback. I have submitted your suggestion for review. If you have any more suggestions, feel free to write to us at appsupport@nrsplus.com.

### 1/5 — Slow

*2026-02-01, version 2.20.23*

It’s very slow the new updates.

### 1/5 — Terrible

*2025-11-13*

This app is trash. Always crashing works for a few days then can’t even put prices in because of a “force close”. For us people that are very busy and need to do things quick, this just makes your life harder.

**Developer response:** We are sorry to hear about your frustrating experience on the app and want to troubleshoot this with you immediately. Please email our dedicated app support team at appsupport@nrsplus.com.

### 1/5 — Camera Does not work New IOS 26

*2025-10-17, version 2.19.48*

iPhone 17 new IOS 26. Camera does not even work.  Garbage app until they resolve this issue.

### 1/5 — Force close

*2025-10-16, version 2.19.48*

I can’t get anything done on this new version of the app. It’s awful.

### 1/5 — Owner

*2025-10-13, version 2.19.48*

The bee version of this app is a joke camera don’t work it’s blurry, it glitches a lot

### 1/5 — Terrible update

*2025-09-20, version 2.19.20*

I hate the new update, the old version was not the best but much better than the new updated one.

### 1/5 — Latest version is horrible

*2025-09-04*

None of the features on the Home Screen work (just shows all zeroes), spins continually and many more clicks to get to correct screen when switching between locations.

### 1/5 — Keeps Crashing

*2025-09-04, version 2.19.20*

Bring back the old version! This new update isn’t even letting me get into the app.

## Most praised reviews (10 highest-rated)

### 5/5 — App needed adjustments

*2025-08-07*

When you add items to list, you have to add them manually. Can you allow to add to list when scanning, also add quantity options please thanks

**Developer response:** Thank you for the feedback, we will review your suggestion.

### 5/5 — Easy to use

*2025-05-07*

Love having my entire inventory and reports on my phone

**Developer response:** We are glad that the inventory and reporting features are helping you run your business!

### 5/5 — Fix this

*2025-03-31*

The app is good and very useful when pricing but with the last update sometime it kick out of the when u pricing. Please fix that

**Developer response:** We are glad you are enjoying the app and finding it useful! We will review the issue you mentioned.

### 5/5 — Barcode isn't focusing.

*2024-05-13*

I don't want to leave a one-star review, so I'm leaving five, but please fix the bug!!! This happened after the app update; when I try to scan a barcode, it simply won't focus. Consequently, entering staff into the system takes longer than usual! I've tried on different devices, and my friends are experiencing the same issue.

**Developer response:** Thank you for reporting this issue. Our technology team is reviewing it. If you have any further information to provide please email appsupport@nrsplus.com.

### 5/5 — Nrs

*2024-05-11*

Giving me blank screen when I try to open app

**Developer response:** We are sorry that you experienced this bug. Please email appsupport@nrsplus.com for immediate assistance.

### 5/5 — Question

*2024-02-19*

Why did the Face ID doesn’t work anymore when logging in. Can you please look into that thanks ?

### 5/5 — 👍👍👍👍

*2022-11-19, version 2.9.753*

👍👍👍👍

### 5/5 — Liquor Galley 8008 Lapeer Rd., Davison, MI

*2022-09-28, version 2.9.623*

User-friendly

### 5/5 — Abo el leel

*2022-07-30, version 2.9.623*

Nice app

### 5/5 — Contento con el servicio y la facilidad de manejo

*2022-06-09, version 2.9.623*

Orgulloso cliente desde 2018

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*