# My O2 - UK Offers, Data, Bills — Monthly Plans & Pay As You Go > Mobile account management, billing, and offers for O2 UK customers. (iPhone/iPad app by Telefonica UK Limited.) - Source: https://appshunter.io/ios/app/my-o2-uk-offers-data-bills/id325533754 (this page in markdown: same URL + `.md`) - Developer: [Telefonica UK Limited](https://appshunter.io/developer/299348532) - Category: Utilities, Productivity - Price: Free - Rating: 4.46/5 from 508,666 App Store ratings · 234 written reviews indexed - Age rating: 4+ - Requires: iOS 15.2 · 59 MB - Languages: American English - Released: 2009-09-15 - Data updated: 2026-09-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-o2-uk-offers-data-bills/id325533754/reviews.md ## What is My O2? Manage your account from your phone, with My O2. You’ll be able to add data Bolt Ons, see your recent charges and check your allowances, whenever you want. And you can sign in quickly and securely. If you’re on Pay Monthly, you’ll be able to: - See how much data you’ve got left - Check your tariff and allowances - Add a Bolt On if you’re running low on data - View your bill - Pay your bill quickly and securely - Check your upgrade options - Change your tariff - Get perks, offers and more If you’re on Pay As You Go, you’ll be able to: - See your balance and allowances - Add a Bolt On if you’re running low on data, minutes or texts - Top up using our automated call service - See your calling plan prices - Get help with your device, bill and more If you’re on Pay Monthly, you’ll have been given your username and password when you joined us. If you’ve forgotten them, just go to the My O2 sign in page and click ‘Help me sign in’. If you’re on Pay As You Go, go to o2.co.uk/register to sign up to My O2. If you’ve forgotten your login details, go to the My O2 sign in page and click Register now. Once you’ve signed in on your phone or tablet, you’ll be able to set up a pin. Or on certain devices, you’ll be able to sign in using your Biometric. So it’s quick and easy to get onto the app. Bear in mind that the My O2 app isn’t available for O2 Business customers. And if you use the app outside of our Europe Zone, data roaming charges might apply. ## Key features - Manage account - View bills and charges - Check data allowances - Add Bolt Ons - Top up credit - Access exclusive offers - Secure sign-in ## Recent user reviews (10 of 234) All indexed reviews: https://appshunter.io/ios/app/my-o2-uk-offers-data-bills/id325533754/reviews.md ### 1/5 — Terrible *2026-08-31, version 26.3.0* After yet another change to the app it’s now even worse than before ### 2/5 — Used to be great…. *2026-08-29, version 26.3.0* I am unable to get into the app. Endless loop on sign in. Please address! ### 1/5 — No signal *2026-08-29, version 26.3.0* You will hardly ever get to use the app as you will never get a signal when you complain all you get is we checked our network and everything is fine. Not sure what they are using to check the network with but it clearly isn’t working ### 3/5 — App Login Fix!! *2026-08-29, version 26.3.0* I haven’t been able to log in for over a year… I finally figured it out. I don’t use safari as my default browser but the in app browser that opens uses safari. On safari settings (in the settings app) go to advanced settings and make sure cookies aren’t disabled!! ### 1/5 — It’s impressive how bad this app is *2026-08-29, version 26.3.0* Everything about it is awful! You can never find what you’re looking for. Half the buttons just take you to their website in a mini browser where you have to sign in again and then you’re not even where the link was supposed to take you! The chat interface is awful too. ### 1/5 — Gone worse! *2026-08-26, version 26.3.0* I have been with 02 for years and years. I had 4 accounts with them for while family. Unfortunately lately I can’t even login to my O2 via app and website, as I heard this is also the case for other family and friends. I know a few people left O2 which I am moving all my accounts to another provider. While having full 5G I can’t even check my emails via mobile data. Why would I pay for service that I can’t even use. ### 1/5 — Upgraded. Still doesn’t work. *2026-08-26, version 26.3.0* Well you’ve finally upgraded the app and guess what? It still doesn’t work. Just tried to check my balance and top up, the most basic functions it is supposed to provide. All it does is redirect me to a blank Virgin Media webpage. Even if I got any further it would probably just go through the totally unnecessary two-factor, send me a verification email nonsense. It’s a mobile app. It’s supposed to be quick and easy to use. All the most recent reviews are one star and complaining about essentially variants of this same thing. Are you trying to drive your customers away? Do you just not care? Virgin are and always have been poor. Get rid of them and sort yourselves out. ### 1/5 — Garbage sign in process *2026-08-25, version 26.3.0* I can’t log in and see my bills. If I wasn’t tied to this app for paying off my iPhone, I’d be gone. The sign-in process is atrocious and it’s been this way for over a year now. I got dinged for a few extra quid and I can’t figure out why I’m being charged because I’m stuck in an incessant verification loop. This is AWFUL customer service. The second I can get out of this contract, I will. This isn’t Fort Knox, it’s a phone bill. Don’t make it this difficult to see what I’m paying for. ### 1/5 — Not an app *2026-08-25, version 26.3.0* Nothing works in the app anymore. All actions take you to the browser and nothing works properly. ### 1/5 — Josh *2026-08-25, version 26.3.0* Terrible app keeps asking for singing in since virgin take over it’s been awful new app required or major update ## Frequently asked questions about My O2 ### What can I do with My O2? My O2 allows you to manage your mobile account, including checking data allowances, viewing and paying bills, adding Bolt Ons, and accessing exclusive offers. It also provides support for Pay Monthly and Pay As You Go customers. ### How do I sign in to My O2? You can sign in securely using your username and password. For quicker access, you can set up a PIN or use biometric sign-in on supported devices. If you've forgotten your login details, there are options to help you sign in or register. ### Is My O2 available for business customers? No, the My O2 app is specifically designed for personal O2 UK customers and is not available for O2 Business customers. ### What are the data roaming charges for My O2? If you use the My O2 app outside of the Europe Zone, data roaming charges may apply. It's advisable to check O2's roaming policies for specific details before traveling. ### How often is My O2 updated? The app was last updated on May 7, 2026, with version 26.1.0. Updates typically include new features, performance improvements, and bug fixes to ensure a smooth user experience. ### What is the user rating for My O2? My O2 has a strong user rating of 4.5 stars, based on over 508,000 ratings. This indicates a high level of user satisfaction with the app's functionality and performance. ### What age rating does My O2 have? My O2 has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions that would limit its use by younger individuals. ### Can I top up my Pay As You Go credit with My O2? Yes, if you are on Pay As You Go, you can easily top up your credit through the My O2 app. It also allows you to see your balance and allowances. ## Version history (last 5 releases) ### 26.4.0 — 2026-09-03 We’ve re-designed the My O2 app, thanks to your feedback! All the features you know and love, with a brand-new experience. What’s new: - Cleaner design and simpler navigation - Key information made easier to find - Quick access to offers and rewards - Minor bug fixes ### 26.3.0 — 2026-08-03 We’ve re-designed the My O2 app, thanks to your feedback! All the features you know and love, with a brand-new experience. What’s new: - Cleaner design and simpler navigation - Key information made easier to find - Quick access to offers and rewards - Minor bug fixes ### 26.2.1 — 2026-07-06 We’ve re-designed the My O2 app, thanks to your feedback! All the features you know and love, with a brand-new experience. What’s new: - Cleaner design and simpler navigation - Key information made easier to find - Quick access to offers and rewards - Minor bug fixes ### 26.2.0 — 2026-06-29 We’ve re-designed the My O2 app, thanks to your feedback! All the features you know and love, with a brand-new experience. What’s new: - Cleaner design and simpler navigation - Key information made easier to find - Quick access to offers and rewards - Minor bug fixes ### 26.1.0 — 2026-05-07 We’ve re-designed the My O2 app, thanks to your feedback! All the features you know and love, with a brand-new experience. What’s new: - Cleaner design and simpler navigation - Key information made easier to find - Quick access to offers and rewards - Minor bug fixes ## More apps by Telefonica UK Limited - [Priority Rewards & Tickets](https://appshunter.io/ios/app/priority-rewards-and-tickets/id443900190) - [My Network](https://appshunter.io/ios/app/my-network/id529440671) All apps by Telefonica UK Limited: https://appshunter.io/developer/299348532 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*