# My Observer® Mobile > Remote control for Observer Communicating HVAC systems via Wi-Fi. (iPhone/iPad app by International Comfort Products Corporation.) - Source: https://appshunter.io/ios/app/my-observer-mobile/id958681062 (this page in markdown: same URL + `.md`) - Developer: [International Comfort Products Corporation](https://appshunter.io/developer/941402001) - Category: Lifestyle, Utilities - Price: Free - Rating: 1.54/5 from 76 App Store ratings · 49 written reviews indexed - Age rating: 4+ - Requires: iOS 6.0 · 40 MB - Languages: English - Released: 2015-01-29 - Data updated: 2026-07-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-observer-mobile/id958681062/reviews.md ## What is My Observer® Mobile? The Observer® Communicating Wall Control orchestrates the operation of the entire Observer Communicating HVAC system, providing you with the optimum mix of comfort and efficiency. Whether you have just the wall control, or the entire Observer system, this mobile app will allow you to manage your Wi-Fi® capable Observer wall control from anywhere that has Internet service. Manage your Observer® comfort system remotely with the My Observer Mobile App. ## Key features - Remote HVAC system management - Comfort and efficiency optimization - Wi-Fi enabled wall control operation - Internet-based access - System orchestration ## Recent user reviews (10 of 49) All indexed reviews: https://appshunter.io/ios/app/my-observer-mobile/id958681062/reviews.md ### 1/5 — Almost worthless since 2020 *2026-04-17, version 1.6.1* Consistently unable to connect and/or doesn’t send updates to the system. Shows “live” data from hour(s) ago. I’ve had this system since 2017 so I have years of experience with it. The APP is trash. ### 1/5 — Worked great initially, now- NOT *2026-03-28, version 1.6.1* For many years the worked fine, now it won’t sync at all - pretty much useless ### 1/5 — Connecting *2025-12-12, version 1.6.1* The app doesn’t connect any more. Just shows an old screen from a year ago. ### 1/5 — Terrible and obviously they don't care *2025-01-22, version 1.6.1* This app is terrible. It hasn't been updated in seven years. Obviously the company doesn't care because they know it's the only option. This makes my "smart thermostat" so stupid. ### 1/5 — Terrible User Experience *2024-07-17, version 1.6.1* Terrible design, terrible features, terrible UX. Clearly created by non-professional designers. Should be thrown out and start over. Is also unstable. I am angry that my HVAC contractor installed this and stuck me with this. ### 1/5 — Worst app and customer support ever *2024-06-12, version 1.6.1* No support when I call. They tell me to call my Internet Provider who in turn tells me to call Heil’s My Observer’s Customer support. Worst experience with the AC and the app and thermostat. Fed up! Do NOT use this system!!! Be forewarned and save yourself a lot of time and stress! ### 1/5 — No longer works *2023-05-22, version 1.6.1* It didn’t do a whole lot when it did work, but I can’t change the temp anymore. Looks like the app has been abandoned by the developer. ### 1/5 — Tyrolean *2023-03-23, version 1.6.1* Worst thermostat ever ### 1/5 — HVAC App *2022-09-28, version 1.6.1* 2002 called and wants their app back. No Vacation mode, very dumb down app. Would change if I could, system will not support other 713843 ### 2/5 — Not a good app but works *2022-09-19, version 1.6.1* I don’t write a ton of reviews but figured I would for this app. It works to control the thermostat. That’s about it. Apparently the variable speed furnaces won’t work with other smart thermostats or I would replace it. It is very simplistic and hard to use. They could drastically improve their ratings (if they care) if they just had someone write a new app that sort of looked nice and was easy to use. If you use any other smart thermostat apps (ie Nest) you will be disappointed. ## Frequently asked questions about My Observer® Mobile ### What does the My Observer Mobile App do? The app allows you to remotely manage your Observer Communicating HVAC system. It orchestrates the operation of your entire system to provide an optimal mix of comfort and efficiency, all controllable from anywhere with internet service. ### What are the key features of this app? Key features include remote management of your Observer comfort system, control over your Wi-Fi capable Observer wall control, and the ability to optimize comfort and efficiency from any location with internet access. ### Is this app free to use? Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements. ### What kind of HVAC systems is this app compatible with? This app is designed to work with the Observer® Communicating HVAC system, specifically managing the operation of the Observer® Communicating Wall Control and the entire Observer system. ### How can I use this app to improve my home's comfort and efficiency? By using the app, you can remotely adjust your HVAC system's settings to maintain your desired comfort level and optimize energy usage. This allows you to ensure your home is comfortable when you arrive and avoid unnecessary energy consumption when you are away. ## Version history (last 3 releases) ### 1.6.1 — 2017-02-07 This app has been updated by Apple to display the Apple Watch app icon. - Added forgot username/password link - Bug fixes and improvements ### 1.2.0 — 2015-07-29 -Bug fixes and improvements ### 1.0 — 2015-01-28 No release notes. ## Apps similar to My Observer® Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [PRO1 Connect](https://appshunter.io/ios/app/pro1-connect/id1216859691) | 4.0 (2) | Free | Lifestyle | | [AprilAire Healthy Air](https://appshunter.io/ios/app/aprilaire-healthy-air/id1044963508) | 4.6 (15,173) | Free | Lifestyle | | [American Standard® Home](https://appshunter.io/ios/app/american-standard-home/id1508382407) | 4.8 (28,382) | Free | Lifestyle | | [ScreenLogic Connect](https://appshunter.io/ios/app/screenlogic-connect/id661530011) | 2.2 (234) | Free | Lifestyle | | [Control4](https://appshunter.io/ios/app/control4/id6618112371) | 3.5 (62) | Free | Lifestyle | | [Vector Security](https://appshunter.io/ios/app/vector-security/id991914397) | 4.7 (8,802) | Free | Lifestyle | ## More apps by International Comfort Products Corporation - [Fast OEM Mobile Tech](https://appshunter.io/ios/app/fast-oem-mobile-tech/id941402002) - [Fast Wi7 Wi-Fi® Thermostat](https://appshunter.io/ios/app/fast-wi7-wi-fi-thermostat/id1021243233) - [ICP® Rooftops for iPhone](https://appshunter.io/ios/app/icp-rooftops-for-iphone/id1096805695) - [Ion Home](https://appshunter.io/ios/app/ion-home/id1556478005) - [Ion SmartHome](https://appshunter.io/ios/app/ion-smarthome/id6740242146) All apps by International Comfort Products Corporation: https://appshunter.io/developer/941402001 ## Related topics [observer](https://appshunter.io/ios/topics/observer) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*