# My Oceanside — user reviews

> 34 indexed App Store user reviews of My Oceanside by City of Oceanside, rated 2.80/5 from 33 ratings.

- Source: https://appshunter.io/ios/app/my-oceanside/id408996644/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-oceanside/id408996644.md
- Rating breakdown: 5★ 14 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 16

## Newest reviews (10 of 34)

### 3/5 — iPhone X support ?

*2018-08-03, version 3.9.6*

Can you please update this app to support iPhone X screen size ?

### 1/5 — Doesn’t work

*2018-06-18, version 3.9.6*

The app opens but will not get past the first page. No option to do anything except look at a picture of the pier and the Acela logo.

### 1/5 — Is this App operational?

*2018-04-26, version 3.9.6*

There’s no current data... only my submissions.

### 1/5 — Bugs

*2018-02-06, version 3.9.6*

Doesn’t work. When I try to get the map option it places me in the ocean by Africa. Would be nice to see what’s going on in Oceanside. Carlsbad’s app works so not sure where the issue is...

### 4/5 — A useful app

*2016-11-24, version 3.9.1*

The app is pretty good. The city usually fixes the issues I report in about two weeks. You can inform them about potholes, graffiti, broken street lights and more. Usually I try to take a photo of the problem if possible, so they know what I am informing them about exactly.

### 5/5 — Good App!

*2015-08-27, version 3.6*

This works and actually gets results!
To attach a photo to your complaint, remember to go to Settings/Privacy/Photos/and enable My Oceanside.

### 4/5 — Great App Idea

*2014-07-16, version 3.1*

This is a great idea.  I've submitted 3 city issues in the last 2 days (1 has already been resolved and I've received confirmations of work orders for the other two).  Very impressive!

### 5/5 — Nicely done

*2013-01-23, version 1.4.6*

Kudos to Oceanside for giving us this tool

### 5/5 — Super easy

*2013-01-23, version 1.4.6*

Love this app, it's super easy to use and I think I had 2 requests be taken care of already.. awesome..!

### 5/5 — O'side

*2012-12-20, version 1.4.6*

Good idea! OPD should have their own similar app

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work well

*2026-02-18, version 4.6.2*

Can’t respond to comments and message back and forth

### 1/5 — Viewing comments

*2024-05-02, version 4.3.0*

When I select my submitted requests to view the comments by the City, I get a ‘Request is Not Found’ error.

### 1/5 — App crashes in iOS14

*2020-09-17, version 4.1.0*

The app regularly crashes upon opening on iOS 14.

### 1/5 — Can’t sign up

*2020-03-05, version 4.0.5*

App continually states my password must be 6 characters long no matter if it is 6 or 15 letters/numbers. Frustrating!

### 1/5 — Uselss

*2020-01-08, version 4.0.5*

All they do is pass the buck.

### 1/5 — Worst App Ever

*2019-11-18, version 3.9.6*

For the city of Oceanside this App. should work and look nice, I give this app. a thumbs down.

### 1/5 — Photos from library jam app

*2019-11-05, version 3.9.6*

When I try and add a photo from my library the photo goes full sized and hides any buttons to select the photo I’m stuck so I can’t continue on the app.

### 1/5 — Doesn’t work

*2019-06-23, version 3.9.6*

Downloaded App today. When I look for entries for the past 5 years I get a notification to change my criteria for the search, no options to do so. Couldn’t find any map feature. I haven’t tried making any entry. Maybe that feature works.

### 1/5 — Does not work

*2019-06-01, version 3.9.6*

Could be a great app but doesnt seem to be working

### 1/5 — Works poorly

*2019-04-08, version 3.9.6*

Works poorly in iOS 11.  No updates in 2 years.  And it thinks I am in the Gulf of Guinea off the coast of Ghana.

## Most praised reviews (10 highest-rated)

### 5/5 — Better than expected

*2023-09-23, version 4.3.0*

I use this app very frequently, to report potholes, trash dumping, trees needing trimming, etc etc and the issues ALWAYS get taken care of within a day or at most 2. Very happy with this app.

### 5/5 — Excellent ap!

*2021-07-26, version 4.1.2*

I have had great response when using this ap! Thank you for making it so easy!  The follow up has been quick and thorough!

### 5/5 — Fast response, good tracking

*2020-12-30, version 4.1.2*

Easy to snap picture of problem and send.  It notes the location automatically.  You get updates on the fix.

### 5/5 — Works Fantastic!

*2020-07-08, version 4.0.7*

It’s easy to use

### 5/5 — Great App to Keep City Nice

*2020-07-08, version 4.0.7*

This app is so easy to use and it tracks what has been done so you can see once your issue has been handled. Great for reporting graffiti and other public nuisances.

### 5/5 — Great

*2020-07-08, version 4.0.7*

This is a very useful app. I reported graffiti, with pictures and geo tagged them for location and the next day the graffiti was gone!

### 5/5 — Works great!

*2020-06-30, version 4.0.7*

Glad the city has something to report incidences!! Used it recently for overflowing sprinkler at a city park and dogs barking all day. So convenient!!

### 5/5 — It DOES work!!

*2019-08-16, version 3.9.6*

I have had immediate results is it four stars with complaints or concerns that I’ve had. I urge everyone and Oceanside to download this app and use it constructively.

### 5/5 — It Works Great

*2016-11-01, version 3.9.1*

Great idea for instant city service maintenance work. A street light is out on my block. I had trouble adding a photo on the Oceanside website. So I found this app and was able to upload and submit problem in a few clicks. City responded with a city worker 24-48 hours on site. Issue status was updated on app to in progress and a notice informing me of the actions the are be taken to resolve the problem. Great Job Oceanside!

### 5/5 — Nice Job, Oceanside!!

*2016-07-28, version 3.8*

What a great idea and a great app! My first time to use the app and report "litter" and it worked! The litter happened to be 2 large pieces of furniture someone dumped in the alley behind my house. I reported the litter with pictures via the app on a Sunday, received a response on Monday and Thursday it was taken care of.....can't ask for better service than that!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
