# My OKC Utilities

> Utility management for water and trash collection services. (iPhone/iPad app by OKLAHOMA CITY WATER UTILITIES TRUST.)

- Source: https://appshunter.io/ios/app/my-okc-utilities/id1529206131 (this page in markdown: same URL + `.md`)
- Developer: [OKLAHOMA CITY WATER UTILITIES TRUST](https://appshunter.io/developer/1486878622)
- Category: Utilities, Business
- Price: Free
- Rating: 4.67/5 from 14,074 App Store ratings · 134 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 70 MB
- Languages: English
- Released: 2020-11-05
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-okc-utilities/id1529206131/reviews.md

## What is My OKC Utilities?

With My OKC Utilities, you now have a more convenient way to view bills, schedule payments, and manage your water and trash collection services. 
•Stress-free Bill Payment 
Manage bills and pay them securely, with multiple payment options available. View your bill and track payment history. Add a guest account to assist family members.
• Receive Notices and Alerts 
Sign up for text or email notifications about your bill, payments and account changes.
• Improve Water Use Efficiency 
View your monthly water use and get notified of money-saving, water conservation tips.
  
Download My OKC Utilities, complete the registration, and activate your new profile from the link sent to your email.

## Key features

- View and pay bills securely
- Schedule payments
- Track payment history
- Receive bill and account alerts
- Monitor water usage
- Water conservation tips

## What do users think of My OKC Utilities?

Overall sentiment: negative

**Pros**

- 💳 Easy payment process
- 🚀 Fast app performance
- 👍 User-friendly interface

**Cons**

- 🐛 Frequent crashes and glitches
- 🔒 Security and login issues
- 📆 Inability to schedule future payments
- 🤖 Poor app and website integration
- 🔍 Difficult to navigate and find information

**Commonly reported bugs**

- Login and password reset problems
- Payment processing errors
- Incompatibility with certain devices and browsers

**Most requested features**

- Print bill option
- Scheduled payment feature
- Improved account management tools
- Better holiday/service day information

## Recent user reviews (10 of 134)

All indexed reviews: https://appshunter.io/ios/app/my-okc-utilities/id1529206131/reviews.md

### 1/5 — Still glitchy & complicated

*2026-07-27, version 3.3*

Despite the new look of the app, it is still difficult to use & tends to lock up often or simply lock me out.

### 1/5 — Auto pay disaster

*2026-07-22, version 3.3*

It wouldn’t let me update my card expiration date so I had to add a new payment method with same card just new expiration, set the new payment info as default and it still was trying to use the expired payment for auto pay and when I manually tried to submit payment. I had to unenroll in auto pay in order to delete the expired card info, then process payment with the info that was already set as default and then re enroll in autopay. This has been a 4 month long issue that should have been a simple expiration date fix but your site makes it way too many steps.

### 1/5 — Bill

*2026-07-17, version 3.3*

I have no idea how to read the bill

### 1/5 — Changing App

*2026-07-14, version 3.3*

Seems like every time I try to use the App it has changed. Used to be really easy to look at collection dates. Still have not found it on this visit.

### 1/5 — Bulk Trash

*2026-07-04, version 3.3*

Entire neighborhood was missed for bulk trash. Placed tree branches on the curb starting 26 Jun. Went online to the OKC App to report and the app says I’m late for reporting and next bulk pickup is 27 July.

### 1/5 — Changing to a new credit card

*2026-06-25, version 3.2*

It was very difficult to change to a new credit card and set it up for autopay.   The page where you delete an old card and add a new card doesn’t allow you to also set it up for auto pay!  You have to go back to the home page and go to an auto pay routine where it requires you to delete again the old credit card and then enter the new card again just as you did before.  If your system was more intuitive it would save the client and your customer service staff a lot of time.  As a retired IT professional, I would be pleased to discuss this with your IT team.   Thank you for your attention to this matter. LRC😎

### 1/5 — Bill payment

*2026-06-11, version 3.2*

Multi verification code is awful

### 5/5 — Customer Service has never been so simple!

*2026-06-07, version 3.2*

There was no wait time for me to make an arrangement, as I’ve lost my job. I didn’t need a representative to assist me. I didn’t even put my ear to the phone. As a full time mama and neurodivergent to boot; this takes the procrastination out of my mental equation of daily tasks! I love the ease of access of having this app!

### 1/5 — Bad app

*2026-05-07, version 3.1*

Do better. It’s hard to navigate and I have to verify my device every time even if I tell the app to trust it. The nickname feature doesn’t work. The old app used to just tell us when recycling and the next bulk trash was now I have to go through a link ?

### 1/5 — Trash

*2026-05-06, version 3.1*

Trash

## Frequently asked questions about My OKC Utilities

### What can I do with My OKC Utilities?

My OKC Utilities allows you to conveniently view your bills, schedule secure payments with multiple options, and track your payment history for water and trash collection services. You can also sign up for text or email notifications about your account and receive tips to improve water use efficiency.

### Is My OKC Utilities free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### How do I set up an account?

To set up an account, download My OKC Utilities, complete the registration process within the app, and then activate your new profile by clicking the link sent to your email address.

### Can I manage accounts for family members?

Yes, the app allows you to add a guest account, which can be used to assist family members with managing their utility bills and services.

### What kind of alerts can I receive?

You can sign up to receive text or email notifications for important updates regarding your bill, upcoming payments, and any changes to your account. You can also get notified about your monthly water use.

## Version history (last 5 releases)

### 3.3 — 2026-06-30

This update includes bug fixes and a few small performance improvements.

### 3.2 — 2026-06-01

This update includes bug fixes and a few small performance improvements.

### 3.1 — 2025-11-26

This update includes bug fixes and a few small performance improvements.

### 3.0 — 2025-10-30

This update includes bug fixes and a few small performance improvements.

### 2.8 — 2024-12-29

This update includes bug fixes and a few small performance improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*