# My One NZ — My One NZ for One New Zealand > Mobile and broadband service management, usage tracking, and rewards. (iPhone/iPad app by One New Zealand Group Limited.) - Source: https://appshunter.io/ios/app/my-one-nz/id370880990 (this page in markdown: same URL + `.md`) - Developer: [One New Zealand Group Limited](https://appshunter.io/developer/370880993) - Category: Utilities - Price: Free - Rating: 1.80/5 from 54 App Store ratings · 306 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 140 MB - Languages: American English - Released: 2013-07-25 - Data updated: 2026-08-29 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/my-one-nz/id370880990/reviews.md ## What is My One NZ? It’s super easy to stay in control of your mobile and broadband services with My One NZ. • Check your usage – data, mins & TXTs • Pay a bill or top up a prepay mobile • Buy and manage Add-Ons • View your billing history over the last year • Grab Prepay Daily Deals, refreshed every 24 hours • Rewards - enjoy amazing deals and exclusive experiences across Aotearoa with discounts, early access and more. ## Key features - Check usage (data, mins, TXTs) - Pay bills and top up prepay - Buy and manage add-ons - View billing history - Access daily prepay deals - Enjoy rewards and exclusive experiences ## What do users think of My One NZ? Overall sentiment: negative **Pros** - 👍 Easy to navigate - 🚀 Great app functionality - 💡 Flexible plan changes **Cons** - 🐛 Frequent app crashes - 🔍 Difficult to find account information - 🤔 Confusing billing and usage tracking - 🔌 Unreliable network connectivity - 🕰️ Slow app performance - 💰 Expensive data and plan costs - 🤖 Unhelpful chatbot and customer service **Commonly reported bugs** - Login issues and frequent sign-outs - Inconsistent app behavior across devices - Inaccurate data usage reporting **Most requested features** - Improved data usage tracking - Seamless account management - Reliable network coverage - Competitive pricing and plan options ## Recent user reviews (10 of 306) All indexed reviews: https://appshunter.io/ios/app/my-one-nz/id370880990/reviews.md ### 1/5 — Crashes on startup *2026-08-19, version 8.0.2* I expected better from a large carrier… ### 5/5 — Please add the Chinese interface. *2026-07-31, version 8.0.2* Very good app. It would be more perfect if Chinese could be added. ### 1/5 — Constantly asks to share location *2026-07-29, version 8.0.1* Every time you start the app and every time you switch the account it asks for you to have sharing of location data turned to ALWAYS ON. Feels like a privacy invasion. Why doesn’t it remember you said NO!? Rather than feedback what people are writing for reviews I see the service just gets worse by asking people to jump through more hoops with an online form. Take some responsibility OneNZ. ### 1/5 — Not very useful *2026-07-29, version 8.0.1* Hard to find any useful information on the app or logging on to website. Only good for topping up prepay ### 1/5 — App crashing *2026-07-26, version 8.0.1* App won’t open, have deleted and tried reinstalling but still nothing ### 1/5 — Keeps asking me to share my location *2026-07-21, version 8.0.1* Please add an option for me to DECLINE to share my location permanently. I keep asked everytime I open the app. ### 1/5 — Shocking App *2026-06-23, version 8.0.1* Shocking Customer Service. ### 1/5 — First day new SE 17. *2026-06-21, version 8.0.0* Ever felt ripped off by a big company and wished you never bought their product ? Apple iPhone SE 17 at One NZ is the worst phone choice you could make. Today, day 5 I wish to retract my appraisal of my SE17, completely with a sincere apology. My regret brought me to my senses and I spent time discovering the 17 E’s features calmly. It is as you say, in your description and Apple have made my day, once again. Geetayla. ### 1/5 — Garbage update *2026-06-21, version 8.0.0* They made the UX worse for seemingly no reason. Daily deals take longer to load in, and takes longer to apply, having to wait 5 seconds, versus the previous instant response. ### 4/5 — Bad ad campaign *2026-06-12, version 8.0.0* Apart from their bad ad campaign at the moment, I‘m a happy customer for almost two decades ## Frequently asked questions about My One NZ ### What can I do with this app? This app allows you to easily manage your mobile and broadband services. You can check your data, minutes, and TXT usage, pay bills, top up your prepay mobile, and buy or manage add-ons. ### Does the app offer any deals or rewards? Yes, the app provides access to Prepay Daily Deals that are refreshed every 24 hours. Additionally, you can enjoy Rewards which offer amazing deals and exclusive experiences across Aotearoa, including discounts and early access. ### How can I view my past billing information? The app allows you to view your billing history for the last year. This feature helps you keep track of your past expenses and service usage over time. ### Is this app free to use? Based on the provided information, the app is free to download and use. However, it does contain advertisements. ## Version history (last 5 releases) ### 8.0.3 — 2026-08-25 Thanks for choosing One NZ. We’re unlocking the magic of technology to create a more awesome Aotearoa. We are hard at work behind the scenes to constantly improve your My One NZ app experience. Our latest update includes technical upgrades and bug fixes to provide an enhanced experience. ### 8.0.2 — 2026-07-29 Thanks for choosing One NZ. We’re unlocking the magic of technology to create a more awesome Aotearoa. We are hard at work behind the scenes to constantly improve your My One NZ app experience. Our latest update includes technical upgrades and bug fixes to provide an enhanced experience. ### 8.0.1 — 2026-06-22 Thanks for choosing One NZ. We’re unlocking the magic of technology to create a more awesome Aotearoa. We are hard at work behind the scenes to constantly improve your My One NZ app experience. Our latest update includes implementations for some upcoming exciting new features, bug fixes & improvements. ### 8.0.0 — 2026-05-18 Thanks for choosing One NZ. We’re unlocking the magic of technology to create a more awesome Aotearoa. We are hard at work behind the scenes to constantly improve your My One NZ app experience. Our latest update includes technical upgrades and bug fixes to provide an enhanced experience. ### 7.8.8 — 2026-04-13 Thanks for choosing One NZ. We’re unlocking the magic of technology to create a more awesome Aotearoa. We are hard at work behind the scenes to constantly improve your My One NZ app experience. Our latest update includes technical upgrades and bug fixes to provide an enhanced experience. ## Apps similar to My One NZ | App | Rating | Price | Category | | --- | --- | --- | --- | | [Skinny Mobile](https://appshunter.io/ios/app/skinny-mobile/id926099138) | 4.4 (188) | Free | Utilities | | [My Vodafone Cook Islands](https://appshunter.io/ios/app/my-vodafone-cook-islands/id1498749506) | — | Free | Utilities | | [CTM Buddy](https://appshunter.io/ios/app/ctm-buddy/id489789348) | 2.5 (26) | Free | Utilities | | [Antenno](https://appshunter.io/ios/app/antenno/id1119032181) | 1.0 (1) | Free | Utilities | | [My Vodafone](https://appshunter.io/ios/app/my-vodafone/id386764438) | 2.9 (614) | Free | Utilities | | [NZ Post](https://appshunter.io/ios/app/nz-post/id352814700) | 1.0 (2) | Free | Utilities | ## More apps by One New Zealand Group Limited - [One NZ Asset Management](https://appshunter.io/ios/app/one-nz-asset-management/id1542736149) - [Wifi Help](https://appshunter.io/ios/app/wifi-help/id6463274853) All apps by One New Zealand Group Limited: https://appshunter.io/developer/370880993 ## Related topics [the nzone](https://appshunter.io/ios/topics/the-nzone) · [comodo one mobile](https://appshunter.io/ios/topics/comodo-one-mobile) · [vodacom one connect lesotho](https://appshunter.io/ios/topics/vodacom-one-connect-lesotho) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*