# My Optix — My Optix FTTH Mobile App > Manage your Optix Fiber internet account and get customer support. (iPhone/iPad app by Optix Pakistan Private Limited.) - Source: https://appshunter.io/ios/app/my-optix/id1456128297 (this page in markdown: same URL + `.md`) - Developer: [Optix Pakistan Private Limited](https://appshunter.io/developer/1441006767) - Category: Utilities, Entertainment - Price: Free - Rating: 1.30/5 from 16 App Store ratings · 7 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 46 MB - Languages: American English - Released: 2019-03-24 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-optix/id1456128297/reviews.md ## What is My Optix? With My Optix App, managing your account, payments and getting support is fast and easy. Use it to view and pay your bill, run speed tests or chat with customer care agent all from your smartphone device. Note: To use this app you must be Optix Fiber Customer. Manage your My Optix account. View your account details, including your current balance and previous statements, and quickly manage your payments. Get support from Optix Fiber team. Find answers to common issues, log your complaint directly or contact Optix Fiber team member to get help. ## Key features - View and pay bills - Manage payments - Run speed tests - Chat with customer care - Access account details - View past statements ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/my-optix/id1456128297/reviews.md ### 1/5 — Forgot password *2025-12-24* I tried to do that, There was no otp and the app didn’t ask for otp either. ### 1/5 — Worst App and Services *2022-09-19* App is equally worst as your service including customer services. Highly non professional staff who doesn’t understand the problem rather keep pushing their technical expertise without analysing actual problems. ### 1/5 — Used to work fine *2022-08-10* Doesn’t let you switch between your linked accounts. It used to work fine but now its not working. Its been like this since two months. Optix needs to change their developer. ### 1/5 — Pathetic *2022-07-24* Which century Optix is living in … the app doesn’t work … ### 1/5 — Application crash *2022-07-16* After the update the application crashes frequently. Once we click profile the screen goes blank. Kindly fix the problem ### 1/5 — Doesn’t work at all *2019-11-02* Can’t even link my account. Fix the app before marketing it ### 1/5 — Poorly designed app *2019-10-30* Looks like no one did the quality check of this App. When you register, it ask to map/link your account, when you map your account there is no option to proceed further, so nothing really happens after linking your account. Whoever designed this App didn’t know what he/she is doing. ## Frequently asked questions about My Optix ### What can I do with My Optix? My Optix allows you to manage your Optix Fiber account, view and pay bills, check your current balance, review past statements, and run internet speed tests directly from your smartphone. ### Who can use the My Optix app? This app is exclusively for existing Optix Fiber customers. You must be an Optix Fiber customer to log in and utilize its features. ### How do I get support through My Optix? You can get support by finding answers to common issues, logging a complaint directly within the app, or by chatting with a customer care agent. ### Is My Optix available on Android devices? The My Optix app is currently supported on iPhone and iPad devices. Compatibility with other operating systems may vary. ### What is the rating of the My Optix app? The My Optix app has a rating of 1.1 stars based on 14 user ratings. User feedback should be considered when evaluating the app's performance. ### How often is My Optix updated? The latest version of My Optix is 1.5.13, which was last updated on March 29, 2026. This indicates a recent update, suggesting ongoing development and maintenance. ### Does My Optix have ads? No, the My Optix app does not contain advertisements. Users can manage their accounts and access support without interruption from ads. ### What is the age rating for My Optix? My Optix has an age rating of 4+, making it suitable for users of all ages. This rating suggests no mature content is present within the application. ## Version history (last 5 releases) ### 1.7.20 — 2026-08-26 This version improves the UI for better user-experience. ### 1.6.19 — 2026-08-22 This version improves the UI for better user-experience. ### 1.5.18 — 2026-08-11 This version improves the UI for better user-experience ### 1.5.17 — 2026-08-05 This version improves the UI for better user-experience. ### 1.5.16 — 2026-06-23 This version improves the UI for better user-experience ## Apps similar to My Optix | App | Rating | Price | Category | | --- | --- | --- | --- | | [SSGC Customer Connect](https://appshunter.io/ios/app/ssgc-customer-connect/id1410772430) | 2.2 (26) | Free | Utilities | | [M-TAG One Network](https://appshunter.io/ios/app/m-tag-one-network/id1574366732) | 4.6 (1,171) | Free | Utilities | | [LESCO Smart](https://appshunter.io/ios/app/lesco-smart/id6739418065) | 1.0 (2) | Free | Utilities | | [My Transworld](https://appshunter.io/ios/app/my-transworld/id1630883425) | 3.2 (6) | Free | Utilities | | [e-Services Sindh](https://appshunter.io/ios/app/e-services-sindh/id6473825875) | — | Free | Utilities | | [TPL Trakker](https://appshunter.io/ios/app/tpl-trakker/id646287839) | 4.2 (176) | Free | Utilities | ## More apps by Optix Pakistan Private Limited - [Xtream TV](https://appshunter.io/ios/app/xtream-tv/id1441006768) - [Optix Smartfield](https://appshunter.io/ios/app/optix-smartfield/id6761757490) All apps by Optix Pakistan Private Limited: https://appshunter.io/developer/1441006767 ## Related topics [optix](https://appshunter.io/ios/topics/optix) · [optex](https://appshunter.io/ios/topics/optex) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*