# My Pathlight — My Pathlight > Residency management app for payments, maintenance, leases, and support. (iPhone/iPad app by Home Partners Holdings LLC.) - Source: https://appshunter.io/ios/app/my-pathlight/id1645001446 (this page in markdown: same URL + `.md`) - Developer: [Home Partners Holdings LLC](https://appshunter.io/developer/1090958504) - Category: Business - Price: Free - Rating: 4.19/5 from 1,438 App Store ratings · 44 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 47 MB - Languages: English - Released: 2022-11-28 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-pathlight/id1645001446/reviews.md ## What is My Pathlight? My Pathlight empowers you to manage your residency at your fingertips! Securely make rent and utility payments and set up AutoPay, submit and track maintenance requests, view your lease agreement, exercise the Right to Purchase, access the Help Center, and contact us. ## Key features - Rent and utility payments - AutoPay setup - Maintenance request submission and tracking - Lease agreement viewing - Right to Purchase exercise - Help Center access - Contact support ## What do users think of My Pathlight? Overall sentiment: negative **Pros** - 💳 Easy payment processing - 📝 Convenient messaging and maintenance scheduling - 🗓️ Useful features like tracking lease details **Cons** - 🤖 Impersonal and detached experience - 🔌 Unreliable smart home integration - 🔔 Persistent notification issues - 🗣️ Poor communication and unresponsive support **Commonly reported bugs** - Login and account access issues - Frequent app crashes and glitches - Inconsistent app performance across devices **Most requested features** - Improved smart home controls and automation - Better in-app messaging and notification management - More personalized and responsive customer service ## Recent user reviews (10 of 44) All indexed reviews: https://appshunter.io/ios/app/my-pathlight/id1645001446/reviews.md ### 3/5 — Good not great *2024-12-27* Property management company themselves are trash but their app is fine. It’s easy to navigate and the basic needed functions are there. -Pros: can easily make payments, send messages and schedule maintenance. -Cons: the “smart home” part of the app is a joke, you can’t do anything except see if your door is locked and if the thermostat is on. Every thermostat since the 90s let you set a schedule but not this “smart”one. The smart home part of the app rarely works anyways due to connection issues. The recent app update seems to have caused a glitch with notifications so the bell always shows new messages even if all are read so the app badge notification won’t go away which is annoying despite multiple efforts to restart, refresh, select all messages as read etc. I also wish I could make comments or label when submitting a payment. ### 1/5 — Great app, awful company *2024-12-14* App is convenient and easy to use, however, when emailing and calling, prepare to be flat out ignored. This house hasn’t had heat since we moved in, they sent someone weeks ago who said we would need an entirely new unit to provide heat for the house, it’s almost Christmas and less than 50 degrees in the house most nights, and no matter how many times we try to call or email, no one gets back to us. ### 1/5 — No access to see or change my smart home ledger *2024-11-17* Hello. The app is no longer showing access to the thermostat, motion sensors and locks ledger. Please correct so I can be able to lock my doors or use my ac when I’m away. Update: it has been 3 months snd STILL no help from Pathlight or the app. I’m still unable to use the app for my smart home. I don’t have access through the app. I’ve did all the resetting and taking the battery out and still not seeing the thermostat, Motion sensor or Lock Screen on the app. **Developer response:** Hello, Thank you for sharing your experience. We want everyone to be satisfied with their experience with us and it appears you are not. Please contact us directly at mypathlightmgt.com and provide us with as much information as possible including your property address so we help address this. ### 1/5 — Renter Beware *2024-10-04* Your request for maintenance will end up in a circle, no one knows anything or will direct you to someone or another department were they don't know anything, if you get a person they make promises that that they do not keep and have no follow up. If you are like us and put up your own money into repairs that should be Pathlights.. you will wonder if the rent they charge is worth it when their maintenance results are so lossy. Pathlight is making me reqret my decision and I am sure this rant is falling on deaf ears, Pathlight is nothing but computer software running a business. **Developer response:** Hello, Thank you for sharing your experience. We want everyone to be satisfied with their experience with us and it appears you are not. Please contact us directly at wecare@pathlightmgt.com and provide us with as much information as possible including your property address so we can escalate your concerns. ### 2/5 — Experience two months in. *2024-09-28* This rating would be higher; however, my wife and I have tried to contact someone at the company for two days now and left multiple messages and no one is contacting us regarding a time sensitive issue. We are asking for 5 minutes out of the day to ensure that our questions are promptly, and properly addressed so we can continue to outstanding tenants. Two business days is plenty of time to deliever on such a simple request. We pay a lot of money to this company. The least that can be done is simple communication. I am disappointed to say the least. **Developer response:** Hello! We’re sorry to hear about your experience and would like to address your concerns urgently, but we are having trouble locating you in our system. Please get in touch with us at Wecare@pathlightmgt.com with your name and property address. Thank you, Pathlight Property Management ### 1/5 — RENT SOMEWHERE ELSE *2024-09-22* This company is absolute trash. I've rented from them for just over a month and they will not fix anything. The only reason my broken window (which was boarded up when I toured with the promise of it being fixed prior to move in - which it wasn't) was finally fixed was because the neighbors kept calling the city to complain. My other windows I can see outside they are so badly fitted won't be fixed. My basement door had water coming through on the first rain since I've been here, I called emergency maintenance since my basement was activly flooding and a. No one came out to help me b. no one even called! And the app is also trash. ### 1/5 — Run away from this place *2024-09-19* Terrible company takes forever to get responses. Who ever gives this more than 1 star is someone working for them. Don’t believe the five star ratings pure bull****. They want there money now but if you move expect to wait at least 30 days for response. Corporate companies are the worst. They don’t give a **** about you. Girlfriend had cancer and asked to move out a month early and they pretty much told me to **** off. **Developer response:** Hello! We’re sorry to hear about your experience and would like to address your concerns urgently, but we are having trouble locating you in our system. Please get in touch with us at Wecare@pathlightmgt.com with your name and property address. Thank you, Pathlight Property Management ### 1/5 — My experience with Pathlight *2024-08-12* I don’t like how impersonal and detached everything is. I don’t like that I can’t talk to a live person. I don’t like not having someone to show me the working details of the house. I don’t like how there’s fines and penalties for everything. I feel like I’m renting from a robot that doesn’t speak my language and it doesn’t have feelings to connect with anyone. **Developer response:** Hey there! We’re sorry to hear about your experience and would like to address your concerns urgently but are having trouble locating you in our system. Please contact us at Wecare@pathlightmgt.com with your name and property address. Thank you, Pathlight Property Management ### 3/5 — App won't connect *2024-08-04* I had the app previously and it was very useful. I had anupdate and the app will not open to my account- message is "oops something went wrong..." tech help link says something about too many attempts ....deleted app 3 more times - the app is cache-ing something that won't connect. Pathlight has no answer. The fact that no one can fix this means the app is a failure. **Developer response:** Hi Perry, Thank you for the feedback; please feel free to contact us at mypathlightsupport@pathlightmgt.com if you need any assistance utilizing the app. Thank you, Pathlight Property Management ### 1/5 — Horrible maintenance *2024-07-30* Unfortunately all the reviews are true about renting a house from Pathlight are true. It took them over a month to get our stove fixed, and recently the refrigerator went out, they sent someone about 4 days after reporting it, the guy said the compressor is shot. So Pathloght has been reviewing the repair quote for a week now and nothing is being done as of yet since the guy came and diagnosed the refrigerator. We have been without a refrigerator for 2 weeks now. They simply could have ordered a new fridge from one of the nearby places and could have been here the following day. We are paying over priced rent for the city we live in and the call thia a luxury home, well I’m paying luxury price for a luxury home I should get luxury service when it comes to maintenance. After my experience with them this year, I will not be renewing my lease **Developer response:** Hi there! We’re sorry to hear about your experience and would like to address your concerns urgently but are having trouble locating you in our system. Please contact us at Wecare@pathlightmgt.com with your name and property address. Thank you, Pathlight Property Management ## Frequently asked questions about My Pathlight ### What can I do with My Pathlight? My Pathlight allows you to manage your residency by making rent and utility payments, setting up AutoPay, submitting and tracking maintenance requests, viewing your lease agreement, and accessing the Help Center. You can also exercise your Right to Purchase and contact support directly through the app. ### Is My Pathlight free to use? Based on the provided information, the app is free to use. There are no mentions of subscription fees or in-app purchases, and it does not appear to be ad-supported. ### How do I pay rent and utilities through the app? The app allows you to securely make rent and utility payments. You can also set up AutoPay for recurring payments, ensuring you never miss a due date. ### What if I have a maintenance issue? You can easily submit and track maintenance requests directly through My Pathlight. This streamlines the process of reporting issues and monitoring their resolution. ### Can I view my lease agreement in the app? Yes, My Pathlight provides access to your lease agreement. This allows you to review the terms and conditions of your residency conveniently within the app. ## Version history (last 5 releases) ### 3.0.0 — 2024-12-24 We are always looking for ways to improve the My Pathlight app! In this release, we made some enhancements and bug fixes. Thank you for downloading My Pathlight! Send your app feedback to MyPathlightSupport@PathlightMgt.com. ### 2.8.0 — 2024-10-23 We are always looking for ways to improve the My Pathlight app! In this release, we made some enhancements and bug fixes. Thank you for downloading My Pathlight! Send your app feedback to MyPathlightSupport@PathlightMgt.com. ### 2.7.0 — 2024-09-24 We are always looking for ways to improve the My Pathlight app! In this release, we made some enhancements to the digital move-in process. And bug fixes. Thank you for downloading My Pathlight! Send your app feedback to MyPathlightSupport@PathlightMgt.com. ### 2.6.1 — 2024-08-22 We are always looking for ways to improve the My Pathlight app! In this release, you can seamlessly request, track, and rate maintenance requests. We made some enhancements and bug fixes. Thank you for downloading My Pathlight! Send your app feedback to MyPathlightSupport@PathlightMgt.com. ### 2.6.0 — 2024-08-14 We are always looking for ways to improve the My Pathlight app! In this release, we made some enhancements to the digital move-in process. And bug fixes. Thank you for downloading My Pathlight! Send your app feedback to MyPathlightSupport@PathlightMgt.com. ## Apps similar to My Pathlight | App | Rating | Price | Category | | --- | --- | --- | --- | | [CS Utilities](https://appshunter.io/ios/app/cs-utilities/id6444919717) | 1.4 (53) | Free | Business | | [Propertyware Mobile](https://appshunter.io/ios/app/propertyware-mobile/id541673777) | 1.4 (71) | Free | Business | | [Pathlight](https://appshunter.io/ios/app/pathlight/id1503378050) | 4.2 (20) | Free | Business | | [Main Street Renewal Portal](https://appshunter.io/ios/app/main-street-renewal-portal/id1634280382) | 1.3 (143) | Free | Business | | [Invitation Homes Maintenance](https://appshunter.io/ios/app/invitation-homes-maintenance/id1547390284) | 4.8 (13,160) | Free | Business | | [Gas South](https://appshunter.io/ios/app/gas-south/id1528960564) | 2.7 (81) | Free | Business | ## More apps by Home Partners Holdings LLC - [HomePartners](https://appshunter.io/ios/app/homepartners/id1090958505) - [HomeContract](https://appshunter.io/ios/app/homecontract/id1242713452) - [Home Visit Scheduling](https://appshunter.io/ios/app/home-visit-scheduling/id1460778726) - [Scopesey](https://appshunter.io/ios/app/scopesey/id1524606744) All apps by Home Partners Holdings LLC: https://appshunter.io/developer/1090958504 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*