# My PBC Benefits

> Mobile health benefits management and claims submission tool. (iPhone/iPad app by Pacific Blue Cross.)

- Source: https://appshunter.io/ios/app/my-pbc-benefits/id1616716968 (this page in markdown: same URL + `.md`)
- Developer: [Pacific Blue Cross](https://appshunter.io/developer/473754557)
- Category: Medical, Business
- Price: Free
- Rating: 1.05/5 from 20 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 16 MB
- Languages: American English, French (France)
- Released: 2022-08-26
- Data updated: 2026-08-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-pbc-benefits/id1616716968/reviews.md

## What is My PBC Benefits?

• Submit health claims from your phone and stay on top of your benefits
• See remaining balances for procedures, take photos of receipts to submit claims, access information about dependents, and manage direct deposit information.

With this app you’ll be able to
• Quickly see remaining balances for frequently claimed procedures or favorite procedures such as massage, physiotherapy and dental
• Store a digital copy of your benefit cards for easy access
• Take a photo of a receipt and upload it to make a claim
• Submit multiple procedures on a single receipt
• Get notified when there’s an update about your claim
• Access coverage details for you and your dependents
• Manage banking info for direct deposits
• View recent claim history
• Use your Fingerprint to conveniently and securely sign in to the app instead of a password

## Key features

- Submit health claims
- View remaining balances
- Upload receipt photos
- Access dependent information
- Manage direct deposit
- Digital benefit cards
- Claim status notifications

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/my-pbc-benefits/id1616716968/reviews.md

### 1/5 — Crashes 100% of the time during login.

*2025-11-14*

Frustratingly horrible.

### 1/5 — Every time you even access tabs, it refreshes…scrubbing your input info

*2024-11-15*

Sheesh

### 1/5 — Doesn't work

*2024-08-09*

Is this a scam to get info?

### 1/5 — The app don’t work

*2024-03-12*

We are stock at the message for notifications. We ça n’y do anything in the app

### 1/5 — Total garbage

*2024-01-15*

App does not work in any capacity. Why even bother putting this crap on the App Store?

### 1/5 — Bad app

*2023-04-19*

Every time I try to login, it tells me my password or login info is incorrect. When I try to have the app, send me a link to reset my password the link never comes.

### 1/5 — Can’t submit claims

*2023-01-28*

Every time you go to submit a claim the app crashes. Garbage

### 1/5 — Crashes

*2023-01-02*

Can’t even submit a claim. The app is less than useless

### 1/5 — App crashes

*2022-12-21*

Closes down every time ugh try to submit a claim and impossible to figure out how to do it online

### 1/5 — Frustrating

*2022-11-28*

App crashes every time you try to submit a claim. Useless

## Frequently asked questions about My PBC Benefits

### What can I do with My PBC Benefits?

My PBC Benefits allows you to submit health claims, view remaining benefit balances for procedures like massage or dental, store digital benefit cards, and manage direct deposit information for reimbursements.

### How do I submit a claim with My PBC Benefits?

You can submit claims by taking a photo of your receipt and uploading it through the app. The app supports submitting multiple procedures on a single receipt.

### Can I track my claim status?

Yes, My PBC Benefits will notify you when there is an update about your claim. You can also view your recent claim history within the app.

### Is My PBC Benefits secure?

The app offers secure sign-in using your fingerprint instead of a password, providing a convenient and protected way to access your benefit information.

### What is the age rating for My PBC Benefits?

My PBC Benefits has an age rating of 4+, making it suitable for a wide range of users.

### When was My PBC Benefits last updated?

The latest version of My PBC Benefits is 2.3.1, and it was last updated on May 9, 2026.

### What devices is My PBC Benefits available on?

While specific device compatibility isn't detailed, the app is designed for mobile use, implying availability on iOS and Android platforms.

### What do users think of My PBC Benefits?

User feedback is limited, with the app currently holding a rating of 1.1 stars from 20 ratings, suggesting potential areas for improvement in user experience or functionality.

## Version history (last 5 releases)

### 2.4.0 — 2026-07-22

• Bug Fixes

### 2.3.1 — 2026-05-09

• Bug Fixes

### 2.3.0 — 2026-04-22

• Members can now provide feedback on the Claim Submission process
• Bug Fixes

### 2.2.0 — 2026-01-27

• Bug fixes

### 2.1.0 — 2025-11-05

• User sessions are now auto-extended when there is activity in the application, to support scenarios in which members are completing large tasks.
• The Bank code on the Direct Deposit page is now an autocomplete drop-down list of codes and bank names.
• Members with wellness coverage may now submit wellness claims for their dependents.
• Members now receive email notifications when their account is locked.
• Bug fixes

## More apps by Pacific Blue Cross

- [Pacific Blue Cross Mobile](https://appshunter.io/ios/app/pacific-blue-cross-mobile/id589013214)

All apps by Pacific Blue Cross: https://appshunter.io/developer/473754557

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*
