# My PBC Benefits — user reviews

> 13 indexed App Store user reviews of My PBC Benefits by Pacific Blue Cross, rated 1.05/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/my-pbc-benefits/id1616716968/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-pbc-benefits/id1616716968.md

## Newest reviews (3 of 13)

### 1/5 — Terrible App

*2022-10-20*

So far my interactions with Pacific Blue Cross have been stellar, but the same does NOT go for this app. It is very much NOT user friendly. It won’t even allow my boyfriend to register. So far we’ve made about six attempts to do so. I hope this does not portend how difficult it is to submit claims.😭

### 1/5 — Crashes!

*2022-10-19*

I can’t submit a claim!  The app crashes when I press submit.  Please fix so I can get my claim!! 🤬

### 1/5 — Not Good

*2022-10-05*

Doesn't work on my iPad. No place to submit a photo of a claim.  It demands all kinds of information about my provider, which I don't have.  
Bad App version

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashes 100% of the time during login.

*2025-11-14*

Frustratingly horrible.

### 1/5 — Every time you even access tabs, it refreshes…scrubbing your input info

*2024-11-15*

Sheesh

### 1/5 — Doesn't work

*2024-08-09*

Is this a scam to get info?

### 1/5 — The app don’t work

*2024-03-12*

We are stock at the message for notifications. We ça n’y do anything in the app

### 1/5 — Total garbage

*2024-01-15*

App does not work in any capacity. Why even bother putting this crap on the App Store?

### 1/5 — Bad app

*2023-04-19*

Every time I try to login, it tells me my password or login info is incorrect. When I try to have the app, send me a link to reset my password the link never comes.

### 1/5 — Can’t submit claims

*2023-01-28*

Every time you go to submit a claim the app crashes. Garbage

### 1/5 — Crashes

*2023-01-02*

Can’t even submit a claim. The app is less than useless

### 1/5 — App crashes

*2022-12-21*

Closes down every time ugh try to submit a claim and impossible to figure out how to do it online

### 1/5 — Frustrating

*2022-11-28*

App crashes every time you try to submit a claim. Useless

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*