# My PC mobile (Prepaid) — user reviews > 63 indexed App Store user reviews of My PC mobile (Prepaid) by Bell Canada, rated 3.93/5 from 2,852 ratings. - Source: https://appshunter.io/ios/app/my-pc-mobile-prepaid/id1439611408/reviews - App overview in markdown: https://appshunter.io/ios/app/my-pc-mobile-prepaid/id1439611408.md ## Newest reviews (13 of 63) ### 1/5 — App *2026-06-08, version 5.3.0* This app is absolutely garbage. We got our son this phone plan and have tried to get the app to monitor the payment and such and I am able to download the app however it will not open and says technical issues and to try again later. I’ve tried multiple times and days and nothing. ### 1/5 — Bug *2026-06-02, version 5.3.0* Impossible de consulter la consommation de données. Pour les appels et les messages c’est pourtant possible. ### 1/5 — Toujours en panne *2026-05-24, version 5.3.0* L’application fonctionne rarement sauf lorsque que je fais une mauvaise critique. L’application s’ouvre et affiche le message: problèmes techniques. ### 1/5 — Install app issue *2026-05-22, version 5.3.0* I’ve tried to install app and it’s been a week they are experiencing technical difficulties and unable to complete installation ### 1/5 — Rien fonctionne *2026-05-12, version 5.3.0* L’application ne fonctionne pas le réseau est de mauvaise qualité. Pas reçu les points non plus. ### 1/5 — Unnecessary payment deductions *2026-05-11, version 5.3.0* when my data expired and i tried to used internet is used 22 kb of data and the app deducted 50 dollars money from my pc account and this happened to be 2 times before in the past to very disappointing i am just gonna switch to some other company ### 1/5 — Buggy app *2026-05-03, version 5.3.0* I tried to change my plan, but the shopping cart always showed a more expensive plan. My friend said the Android app didn’t have this problem. ### 1/5 — My pc account won’t rest my data *2026-04-28, version 5.3.0* This app is horrible like why do I pay 50$ plus tax for an app the refuses to work properly it was supposed to reset my monthly plan this morning but I woke up to everything being restored except my data the only thing I need it for! Like actually if I could go into negative stars I would ### 1/5 — worst app *2026-04-11, version 5.3.0* Might be one of the worst apps of ALL TIME. The layout isnt bad but it is EXCRUCIATINGLY slow and takes a good five seconds for any button press to register. Yea you get a better value plan but have to deal with this ### 1/5 — Terrible Experience! Horrible customer service! *2026-04-09, version 5.3.0* Ever since I joined, it’s been nothing but headaches! I’ve called customer service a few times and all three times, these women were condescending and rude. I’m definitely going elsewhere ### 1/5 — Stupid app *2026-04-03, version 5.3.0* Why is it taking money even though it hasn’t been the month to pay? And it doesn’t even show up in the app account. ### 1/5 — Website *2026-03-31, version 5.3.0* This service has no management website, you absolutely need the phone. So can’t assist a child or elderly. ### 1/5 — Get another carrier *2026-03-30, version 5.3.0* They are making cancelling a frustration. ## Most critical reviews (10 lowest-rated) ### 1/5 — Top up *2026-08-19, version 5.3.0* Topped up my account, pc received the money but my phone doesn’t work. I phoned and complained they said it’s all good and still doesn’t work!. ### 1/5 — Top up set amounts ? *2026-08-07, version 5.3.0* You cannot just top up how much you need. You have to buy 15, 25, or 50 dollar set amounts. Anything over, you get to donate to them in return for nothing. This is cynical and I can see right through it. Doesn't really instill me with confidence that you're on my side for anything else. ### 1/5 — Have been down *2026-08-07, version 5.3.0* I downloaded this app few days ago. It has been showing technical difficulties since then. I disconnected WiFi like i was told and then it shows “technical difficulties”. What is going on? Also, why can I login to my account thru a pc mobile website? Why does it have to be an app? That is kinda frustrating!! ### 1/5 — Can’t access without wifi *2026-07-31, version 5.3.0* Should not still be a problem with how many other people seem to have the same issue ### 1/5 — Won’t open *2026-07-28, version 5.3.0* The app won’t open? ### 1/5 — Technical difficulties *2026-07-18, version 5.3.0* Every time I open it always technical difficulties What’s wrong with it? ### 1/5 — Technical difficulties *2026-07-02, version 5.3.0* Ever since I got pcmobile and downloaded the app, I haven’t been able to get the app to even open. It always says there’s technical difficulties and not able to open. Despite multiple calls to their call centre for help no one has resolved the issue. It’s been over 3 months. ### 1/5 — App doesn’t even work *2026-07-02, version 5.3.0* Everytime you go on the app it says turn off your wifi and turn on your data … then proceeds not to ever work since I downloaded this app and went to this service provider I can’t do anything on this app I’m leaving this company ### 1/5 — Is not working *2026-06-24, version 5.3.0* I uninstalled several times and still not working ### 1/5 — Useless *2026-06-10, version 5.3.0* Out of curiosity, does this app ever work? ## Most praised reviews (10 highest-rated) ### 5/5 — Service *2026-08-18, version 5.3.0* Good service and professional app ### 5/5 — Le meilleur *2026-06-04, version 5.3.0* PC Mobile offre les meilleurs forfaits au Quebec et le service lorsqu’on les contacte est vraiment excellent 10/10 ### 5/5 — Love it!! *2026-04-18, version 5.3.0* Absolutely love PC MOBILE!! ### 5/5 — I like the updated feel *2026-01-15, version 5.2.2* There are new features added that wasn’t visible before . Saves me time from calling customer service . Nice ### 5/5 — 10/10 *2025-12-30, version 5.2.2* I set up my eSIM and whitin 2-3 days I had 20,000 optimum points I’m loving everything PC Highly recommend this mobile company ### 4/5 — Best deal *2026-08-02, version 5.3.0* The top up is confusing but how can you beat $29/month with 20gig. Maybe some more data & clear up the confusion of the top up. I pay with my credit card every month. I don’t like the prompts for top up. I had to call to find out if there was anything I had to do. Is it really 5G? Otherwise it’s good. I was paying almost double for the same service. Needs to be pure 5G now. It’s 2026. Cmon. ### 3/5 — Always having technical difficulties *2026-05-14, version 5.3.0* can never check the app properly because it’s always crashing or has technical difficulty, and on top of that it always tells me you’ve changed your rate mid plan so now I can’t view my data meters ### 3/5 — Seems to work on ESIM only *2026-02-20, version 5.2.2* On Newer phones it works on ESIM only but also the apps options and secret interface is not helpful so please update the app god dammit ### 2/5 — Buggy *2026-04-28, version 5.3.0* It is full of issues. The app does not always refresh properly when you open it and I have to force close then re-open it. When selecting a new phone plan to change to a completely different plan appear in the check out cart. ### 2/5 — Connexion internet *2026-04-02, version 5.3.0* La connexion internet est de très mauvaise qualité. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*