# My Personal Challenge — user reviews > 1,764 indexed App Store user reviews of My Personal Challenge by Vitalab FZ-LLC, rated 4.80/5 from 7,130 ratings. - Source: https://appshunter.io/ios/app/my-personal-challenge/id6753947133/reviews - App overview in markdown: https://appshunter.io/ios/app/my-personal-challenge/id6753947133.md - Rating breakdown: 5★ 6,045 · 4★ 819 · 3★ 104 · 2★ 24 · 1★ 138 ## What do users think of My Personal Challenge? Overall sentiment: positive **Pros** - 👍 Quick & easy to follow - 👍 Good starter workout - 👍 Simple and manageable - 👍 Easy to learn and follow - 👍 Helped with back pain **Cons** - 🐛 Unsure if exercises are being done correctly - 🐛 Missing advertised Tai Chi workout **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Tai Chi workout for seniors - More advanced analytics and tracking ## Newest reviews (14 of 1,764) ### 2/5 — Unauthorized Auto-Withdrawls *2026-08-26, version 1.3.9* This app, although well organized with a large variety of calisthenic exercises, engages in SERIOUSLY FALSE advertising. I had initially signed up for the 30 day free trial- understanding that once the trial is over I’d be given the option for paid membership. NO CONSENT for AUTO WITHDRAWLS OR A PAID MEMBERSHIP WAS SOUGHT. This is unethical and,quite frankly, a cheap attempt at greed. I strongly demand a complete refund for the past year. Thank you ### 2/5 — Not worth the money *2026-08-19, version 1.3.9* The most important thing to know about this app is that there is no guidance or personalization. You’re on your own, and everything is just a collection of workouts. First and foremost, I love their ten minute military calisthenics. I would love to continue doing that workout in addition to my other workouts, but ten minutes a day is not worth more than ten dollars a month. They want more, and I’m not even sure how much more, because you can’t see the monthly fees, and I’m afraid that if I click to find out, I will automatically get billed. The problem with the app and all the workouts is that the screen sharing to a tv from a phone is pretty bad. You can’t get it loud enough, and the picture only uses about a quarter of a screen. Another issue that I found with the app is glitches inside the workouts, warmups and cooldowns not matching the actual exercises, and verbal directions not matching some exercises. Finally, to the billing issue. I got charged twice for the trial. First, for military calisthenics program and second, for some personalized 28 day workout plan. The renewal fees were around $50 and $35 respectively when I initially signed up. Obviously, I immediately cancelled the plan and only stayed on for the trial period. I did not even realize that the second part was a twenty eight day personalized plan until two weeks later because it was on the bottom of the main screen. This was supposed to be a personalized beginner plan, but I was struggling through half of the exercises. In what world is a side plank a beginner exercise??? I never finished the personalized plan because it disappeared after 28 days. With an abundance of free videos on YouTube and other either much cheaper or much better apps, there is no reason to pay for this app. I would recommend the trial period to browse and maybe complete a program, but make sure to immediately cancel the monthly renewal unless you like paying $50+ a month. You can get a gym membership for less than that. ### 2/5 — Disappointed *2026-08-13, version 1.3.8* This app is not worth the money; I used it for over a month and the workouts I did had errors in the verbal instructions that did not match the demonstrator, repetitive ineffective movements, among other issues with loading the app in general. BODi is a much better value and the workouts are much more effective and entertaining. Very disappointed I wasted my money on this. ### 4/5 — Wow! *2026-08-06, version 1.3.7* I was apprehensive when I first downloaded the app but it resolved when I actually started going through the app. I love how each day is broken down into simple exercises that are easy to follow. They also have additional fitness videos on the app just in case you want to go that extra mile. Also Ester Larsen is awesome! ### 4/5 — Ow *2026-08-04, version 1.3.7* I have rods in my back top to bottom so many of these I can’t do. It’s frustrating. Can’t find anything hung that really works. ### 5/5 — Finally *2026-08-03, version 1.3.7* Now ### 5/5 — Workout *2026-08-02, version 1.3.7* Great ### 5/5 — Donna *2026-07-31, version 1.3.7* Can’t wait to try it out ### 5/5 — My Work Out *2026-07-31, version 1.3.7* Yes ### 5/5 — My personal challenge *2026-07-31, version 1.3.7* Today was my first day. It was pleasant, easy enjoyed the music and had a great coach to watch show you properly on exercising ### 5/5 — Cin *2026-07-30, version 1.3.7* J’adore c’est motivant et fait chaud ### 5/5 — Tai chi *2026-07-29, version 1.3.6* This workout has dhiwn great results in only 3 days ### 5/5 — Customer service *2026-07-28, version 1.3.6* Everything has been great so far. ### 5/5 — Oops! But they helped me *2026-07-28, version 1.3.6* I accidentally clicked on an ad and was charged for an add on! When I contacted support, Nikki Collins helped me out. They took away the add-on and they refunded my card. I look forward to the exercises they sent. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Good *2026-09-05, version 1.4.1* Charged me over 55.82 for two months and could not find any information .. No emails no communication ### 1/5 — Update on Support - BEWARE!!!! *2026-08-21, version 1.3.9* Update (8/21/26) - With the issues I had accessing the account in February, I cancelled my subscription and received an email on 2/15/2026 stating my account had been cancelled but due to the issues I experienced Lasta was extending my access to the app. Then, on July 31, 2026, Lasta took $55.82 for renewal and refused to return due to their “no refund policy”! Since they shouldn’t have taken it to begin with it shouldn’t be considered a refund!!!! My account had already been cancelled for 5 months!!!! ### 1/5 — Caution with expensive Charges *2026-08-12, version 1.3.8* Initially signed up for 30 day at discounted price and not once was I notified that after a month, I would be charged $91.25 for 2 monthly subscription. I contacted customer service and requested refund. Instead I was offered 2 months of additional access to app. I declined this offer because I did not even use the first month. I continued to ask for refund, their customer service proceeded to suspend the access to the app and did not refund the charges. Recent emails were sent to their customer service and no response. USE CAUTION BECAUSE THEY WILL CHARGE YOU ALMOST A HUNDRED DOLLARS! ### 1/5 — Deception - beware this is definitely not a free app. *2026-08-06, version 1.3.7* Bought a $10 pdf and was told to download this free complimentary app. A month later my credit card was charged for $55USD for a monthly subscription that I never even signed up for. Nor did I ever use the app. Company also said it’s their policy to not refund unauthorized payments. ### 1/5 — Not Happy *2026-08-02, version 1.3.7* I paid for a program and halfway through it, they wanted more money. They tried 3 different times and the the amount was different each time ### 1/5 — Zero stars if I could *2026-08-02, version 1.3.7* Customer service is horrible ### 1/5 — Said free *2026-07-26, version 1.3.5* ITS NOT. In the middle of my challenges, just nope no more until you pay. Way to set someone’s health adventure behind. ### 1/5 — DO NOT PURCHASE! *2026-07-19, version 1.3.2* These people sign you up to programs that you do not agree to and steal money from your bank account. Do not use them. Look them up online. These reviews are clearly fake. ### 1/5 — DO NOT SIGN UP *2026-07-16, version 1.3.2* I took the time to look at what the app had the offer and for the price that they’re charging monthly. It certainly wasn’t worth it so I canceled the free sub subscription before it was supposed to renew and they went ahead and charged my account anyway and refused to refund it, even after admitting that it was their mistake. Let me give you two months free. That’s not what I wanted. I wanted a full refund because they never should have charged me in the first place. ### 1/5 — This is a scam *2026-07-13, version 1.3.2* It will show a low price of around $10 then will charge random amounts for your renewal >$50 a month! ## Most praised reviews (10 highest-rated) ### 5/5 — App assistance *2026-09-06, version 1.4.1* Lisa West was very helpful with the issue I was having with my app. She addressed my concerns right away. She seemed to be very knowledgeable. ### 5/5 — First work out *2026-08-25, version 1.3.9* Very relaxing. Felt good to stretch out the muscles ### 5/5 — Love this app *2026-08-25, version 1.3.9* I had a problem with it being too hard with some injuries I had and Oscar Gibson from the support team got my program fixed just for me. I love the instructors and the challenges. ### 5/5 — Great customer service *2026-08-19, version 1.3.9* Lily Cole promptly replied to my email which I very much appreciated. She clearly and concisely addressed my issue and resolved my problem. Because I was unable to use the program when I first enrolled, Lily provided me extra time to be able to use it. Lily’s customer service was great! She sets a high bar! ### 5/5 — Fantastic Customer Service! *2026-08-09, version 1.3.7* Love this app so much! And I’m even more impressed by the customer service! I had a hiccup with the app not displaying correctly and the team was extremely responsive. Not only did they reply in a timely and frequent manner to check how it was working, but they even sent me a PDF so that I wouldn’t miss a day. Thank you Lisa West and everyone behind the scenes for your outstanding customer service! ### 5/5 — Great stretch *2026-08-07, version 1.3.7* I enjoy the stretching, I am getting much looser. ### 5/5 — Great Customer Support *2026-08-07, version 1.3.7* Love all the different workout plans to choose from. Had slight issue that Lisa West promptly assisted me with. Highly recommend this program! ### 5/5 — Chair Tai Chi *2026-08-05, version 1.3.7* Is gentle enough for my bad back. Love it! ### 5/5 — Great product *2026-08-05, version 1.3.7* I’m thoroughly enjoying this video. Due to me having MS l cannot do continuous exercises. This video is what I need to start my day. Now I have completed a couple exercise sessions and looking forward to trying the other options on the app. If you need assistance, Lily Cole will help you. ### 5/5 — Low Impact *2026-08-05, version 1.3.7* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*