# My PetSafe® — PetSafe® Connected Products

> Control and monitor all connected PetSafe® pet care devices. (iPhone/iPad app by Radio Systems Corporation.)

- Source: https://appshunter.io/ios/app/my-petsafe/id1498476188 (this page in markdown: same URL + `.md`)
- Developer: [Radio Systems Corporation](https://appshunter.io/developer/326173459)
- Category: Lifestyle
- Price: Free
- Rating: 3.70/5 from 765 App Store ratings · 257 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 221 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, European Spanish
- Released: 2020-02-13
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-petsafe/id1498476188/reviews.md

## What is My PetSafe®?

Your official app to get the most out of your connected PetSafe® products.

The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with:
• Guardian® GPS Connected Customizable Fence
• ScoopFree® Smart Self-Cleaning Litter Box
• Smart Feed Automatic Pet Feeder
• SmartDoor™ Connected Pet Door
• SMART DOG® Remote Trainer

When used with PetSafe® connected products, the My PetSafe® app lets you:
• View and manage all your PetSafe® connected products in one place
• Customize your app by creating pet profiles and personalized names for each product
• Share access with an unlimited number of family members

## Key features

- Manage all connected PetSafe® products
- Create pet profiles
- Personalize product names
- Share access with family members
- Monitor pets remotely

## What do users think of My PetSafe®?

Overall sentiment: neutral

**Pros**

- 🚀 Great litter box
- 🚀 Convenient feeder
- 🚀 Reliable product
- 🚀 Excellent customer service
- 🚀 Trustworthy feeder
- 🚀 Excellent app
- 🚀 Keeps pets fed on schedule
- 🚀 Convenient for travel
- 🚀 Helps with portion control
- 🚀 Customizable schedules

**Cons**

- 🐛 Connectivity issues
- 🐛 App glitches and bugs
- 🐛 Unreliable app notifications
- 🐛 Difficult to set up
- 🐛 Inconsistent performance
- 🐛 Frequent app updates required
- 🐛 Expensive for the issues
- 🐛 Confusing app interface
- 🐛 Inability to edit schedules

**Commonly reported bugs**

- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone
- Notifications not working as expected
- Inability to switch between multiple fences/boundaries

**Most requested features**

- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts
- Add support for more network types (e.g. 5GHz WiFi)
- Integrate with more smart home platforms
- Improve GPS accuracy and boundary customization

## Recent user reviews (10 of 257)

All indexed reviews: https://appshunter.io/ios/app/my-petsafe/id1498476188/reviews.md

### 5/5 — Incredible longevity and dependability

*2026-08-20, version 1.51.1*

I’ve had this cat feeder and used it 24/7 for the past 7 years. It’s required no maintenance and has been incredibly dependable. Highly recommend! Money well spent

### 5/5 — Works great

*2026-08-15, version 1.51.1*

It’s simple and reliable and no subscriptions

### 1/5 — Unreliable product

*2026-08-13, version 1.51.1*

Collars will seem to be working at first, then they’ll be showing an error on the fence, then if you try to correct that you end up having to wipe them out and restart all over again, which they don’t seem to want to do very easily. Not impressed

### 4/5 — Works great

*2026-08-08, version 1.51.1*

We love the smart door, we don’t use it with the tags and haven’t tried it but the app works good and both our big and little are able to use it.

### 1/5 — Terrible waist of time setting this up. I dont have time for this. Wanting wifi password and email.

*2026-08-06, version 1.51.1*

What was wrong with the way previous models worked. Press the button and litter box reset itself. Why another app on my phone? I just said forget it when it couldnt find my router. App deleated. I’ll keep track myself. Smh

### 1/5 — false advertising

*2026-08-01, version 1.51.0*

saw the cat gps collars on sale and bought 2 for my cats. scanned the box before i bought them and the website said the subscription plan was 5.99 a month, 49.99 a year and 74.99 for 2 years. downloaded the app made an account went to start my subscription and the price was more than double what the website had said. talked to support with screenshots of the prices on their own website and they said there was nothing they could do. pretty scummy to list a certain price but when i go to checkout it’s more than double.

### 5/5 — Pet safe Smart Feeder

*2026-07-25, version 1.51.0*

We’ve had ours for about 3 years and it’s not once had any issue. Works amazing and such a convenience!

### 5/5 — App and feeder work great

*2026-07-24, version 1.51.0*

All work fine. I just wish there was an even smaller amount of nibble I could select from the list.

### 5/5 — Great Product!

*2026-07-18*

I love my PetSafe auto feeder, and so does my cat!  I can add or delete feedings from anywhere (as long as my home wifi is working) so he always gets fed the correct amount at the right time.  The unit locks through my phone app so he can’t push the magic button on top to drop extra food.  I forgot to lock it once and he had three extra meals before I realized it.  LOL At feeding time it makes a sound that he can hear from anywhere in the house, and he goes running for his meal.  I only use it when I’m not home at feeding time, but it could be used for all meals.  I highly recommend!

### 4/5 — Works well!

*2026-07-13, version 1.50.0*

Sometimes when I do an extra feed, it will double feed the cats. Other than that, I love it!

## Frequently asked questions about My PetSafe®

### What does the My PetSafe® app do?

The My PetSafe® app allows you to connect with and manage all your PetSafe® smart pet products. You can monitor your pets' well-being and control devices like automatic feeders, self-cleaning litter boxes, and GPS fences from one central location, whether you are at home or away.

### What PetSafe® products are compatible with the app?

The app is compatible with a range of PetSafe® connected products, including the Guardian® GPS Connected Customizable Fence, ScoopFree® Smart Self-Cleaning Litter Box, Smart Feed Automatic Pet Feeder, SmartDoor™ Connected Pet Door, and the SMART DOG® Remote Trainer.

### Is the My PetSafe® app free to use?

Yes, the My PetSafe® app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating it is a complimentary service for owners of PetSafe® connected products.

### Can I share access to my PetSafe® devices with others?

Yes, the app allows you to share access with an unlimited number of family members. This feature enables multiple people to manage and monitor the connected PetSafe® products, ensuring consistent pet care.

### How can I personalize the app for my pets?

You can customize the app by creating individual pet profiles for each of your pets. Additionally, you can assign personalized names to each of your connected PetSafe® products, making it easier to identify and manage them.

## Version history (last 5 releases)

### 1.52.1 — 2026-08-25

Bugfixes and improvements

### 1.52.0 — 2026-08-20

Bugfixes and improvements

### 1.51.1 — 2026-08-05

Bugfixes and improvements

### 1.51.0 — 2026-07-23

Bugfixes and improvements

### 1.50.0 — 2026-06-25

Bugfixes and improvements

## Apps similar to My PetSafe®

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Embark Vet](https://appshunter.io/ios/app/embark-vet/id6739717915) | 4.9 (1,629) | Free | Lifestyle |
| [Tractive GPS for Dogs and Cats](https://appshunter.io/ios/app/tractive-gps-for-dogs-and-cats/id921588809) | 4.7 (43,636) | Free | Lifestyle |
| [AIR PET](https://appshunter.io/ios/app/air-pet/id1643683280) | 2.8 (252) | Free | Lifestyle |
| [Pawscout Pet Community](https://appshunter.io/ios/app/pawscout-pet-community/id807811799) | 3.7 (2,197) | Free | Lifestyle |
| [Halo Collar](https://appshunter.io/ios/app/halo-collar/id1476830649) | 4.1 (8,914) | Free | Lifestyle |
| [Petlibro](https://appshunter.io/ios/app/petlibro/id1586120661) | 4.5 (7,382) | Free | Lifestyle |

## More apps by Radio Systems Corporation

- [PetSafe SMART DOG Trainer](https://appshunter.io/ios/app/petsafe-smart-dog-trainer/id1143643880)
- [Boundary Plus Smart™ System](https://appshunter.io/ios/app/boundary-plus-smart-system/id1499004316)
- [SportDOG®](https://appshunter.io/ios/app/sportdog/id6468887849)
- [PetSafe® Pet Companion](https://appshunter.io/ios/app/petsafe-pet-companion/id6476918939)
- [Invisible Fence® GPS Collar](https://appshunter.io/ios/app/invisible-fence-gps-collar/id6499149480)

All apps by Radio Systems Corporation: https://appshunter.io/developer/326173459

## Related topics

[petsafe](https://appshunter.io/ios/topics/petsafe) · [petsafe guardian gps](https://appshunter.io/ios/topics/petsafe-guardian-gps) · [pet safe guardian](https://appshunter.io/ios/topics/pet-safe-guardian) · [petsafe® gps pet tracker](https://appshunter.io/ios/topics/petsafe-gps-pet-tracker) · [petsafe smart dog trainer](https://appshunter.io/ios/topics/petsafe-smart-dog-trainer) · [petsafe smart spin litter box](https://appshunter.io/ios/topics/petsafe-smart-spin-litter-box) · [petsafe litter box](https://appshunter.io/ios/topics/petsafe-litter-box) · [petsafe pet companion](https://appshunter.io/ios/topics/petsafe-pet-companion) · [petsafe smart dog](https://appshunter.io/ios/topics/petsafe-smart-dog) · [my pet products](https://appshunter.io/ios/topics/my-pet-products) · [petkit feeder](https://appshunter.io/ios/topics/petkit-feeder) · [pawscout](https://appshunter.io/ios/topics/pawscout) · [pet door](https://appshunter.io/ios/topics/pet-door) · [my pets heart to heart](https://appshunter.io/ios/topics/my-pets-heart-to-heart) · [smart pet feeder pro](https://appshunter.io/ios/topics/smart-pet-feeder-pro) · [automatic cat feeder](https://appshunter.io/ios/topics/automatic-cat-feeder)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*