# My PG&E Toolkit Lite — user reviews > 33 indexed App Store user reviews of My PG&E Toolkit Lite by Ndili Technologies, Inc, rated 1.07/5 from 30 ratings. - Source: https://appshunter.io/ios/app/my-pg-and-e-toolkit-lite/id739632966/reviews - App overview in markdown: https://appshunter.io/ios/app/my-pg-and-e-toolkit-lite/id739632966.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 28 ## Newest reviews (18 of 33) ### 1/5 — Totally useless app! *2022-03-10* This app is very poorly designed. You have to click through too many pages to get to what you want. On top of that, after a while it requires you to pay for storage. Forget it! I am deleting the app again! Also, I cannot get energy consumption data for years after 2016! How is this useful? ### 1/5 — Terrible *2022-02-22* This app never loaded or linked to my account. Don’t waste your time or money ### 1/5 — Does not work *2021-07-17, version 1.7* Do not buy this app. It does not work. ### 1/5 — Fake app *2021-07-13* I downloaded and logged in to PG&E account 2 days ago. Since then it says “Initializing … Please wait a minute”. How long do I need to wait??? ### 1/5 — Does not work! *2019-02-10* Do not buy this app. It does not work at all. Just like the other reviews it logs on to you ph&e account and the crashes. Don’t waste the $1. ### 1/5 — Useless app *2018-12-05, version 1.7* App does not work. Kept saying “initializing.. wait a minute” for hours and never initialized. Should not even be in the App Store. Waste of $1. ### 1/5 — 100% useless *2018-10-16* I should have read the earlier reviews. This app does nothing. None of the data is accurate. ### 1/5 — What do you mean after I buy the app I also have to buy storage? *2018-07-28* I’ve never been able to make this app produce a report, and now it says I need to purchase storage. I can see way more data on the PGE site than this app. ### 1/5 — Garbage *2018-01-12* Can’t log in. I get a network access error. There is nothing wrong with my network. This app is a total price of crap! ### 1/5 — Never worked - should have trusted reviews *2018-01-01* Title says it all...trust the reviews. App never was able to log me in and consistently reported back a network error after timing out. This app needs to be pulled from the app store. It simply does not work and at this rate is just a fraudulent download at a cost of $1. ### 1/5 — Do not buy *2017-12-23* This app is garbage. Doesn’t work and clearly has not been updated in a while. ### 1/5 — Never worked *2017-09-07* Accepted my login, went to initializing and never progressed past that. Was never able to see any data. Perhaps because one of my Accounts is an ag rate not listed?? ### 1/5 — Fraudulent Data *2017-03-08, version 1.5* After a four day power outage, this app shows normal usage when there should be no usage due to our power being off for that time period. If the app can't document four days of no usage, how can I trust that any other data it shows is correct?? Also stored data is incomplete as far as there is no bill or payment data for a huge time gap..... ### 1/5 — Trying to upgrade wrecks app *2016-03-26, version 1.5* Tried to upgrade to paid version. App wouldn't download data with "Initializing" showing for days on end. Returned paid app and now free app has same problem. No contact info for developer on website. Great app as long as you don't try to upgrade. ### 1/5 — Gets stuck loading usage data *2016-01-01, version 1.5* Since the recent update, app gets stuck indefinitely when trying to load monthly or daily electrcal usage data. ### 1/5 — Good app, bad support *2014-12-31, version 1.4* Spent money for data storage. They rarely update the data, so it's useless. It probably requires some action on their part and they are just too lazy to bother. ### 1/5 — Stay away *2014-11-29, version 1.4* Crashes on startup - does not work at all ### 1/5 — Won't work on iOS 8.02 on iPhone 6 Plus *2014-10-03, version 1.4* Must be a bug. Hangs on start screen. Waste of money so far. ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer works after 8 years *2025-06-16* Apparently since PG&E updated their website with two level authentication, this app can no longer receive my data. ### 1/5 — Do not purchase - doesn’t work *2024-08-19* Never syncs data / never shows billing Seems like a great idea but never succeeds to provide anything. ### 1/5 — App stopped working *2023-12-02* The app worked great until my subscription expired. I paid to extend the subscription for several more months. After I paid, the statistics state that it is current until May, but it hasn’t updated my energy usage since November 6th; it is now December. ### 1/5 — Useless App *2023-04-14* Its one week past i got this app and upon trying to sign in still says “registered successfully. Your data is currently being uploaded. You may use your system shortly” without allowing me to sign in or showing anything. Should have listed to people who said it is a waste of money ### 1/5 — Don’t waste your time. *2023-02-18* I could never get into the app. Every time I would log in, it would say my info is downloading to close the app and retry in 1 to 3 minutes. Never would log me in. ### 1/5 — PG&E app *2023-02-08* This APP does not work at all, the company is out of business, the customer phone number listed is for a RV rental company, zero product support, pure scam !! ### 1/5 — Could get app to work. Not worth your $1 *2023-01-20* Don’t waste you time or your spare change. ### 1/5 — Fail *2022-11-16* Simply doesn't work. Once you get everything updated and logged in you enter your utility company information and for a week it simply says uploading data. It never gives you any information. Complete fail. ### 1/5 — Horrible *2022-05-20* It will never load though it says it’s still preparing your data. Get your money back and pull from App Store free one as well. ### 1/5 — Doesn’t work *2022-04-29* It does not connect to data and when it does it is weeks behind. Lately I’ve received an error message stating something wrong on website but PGE functioning normal. I’m going to get a refund and remove. It’s useless. ## Most praised reviews (3 highest-rated) ### 5/5 — Fantastic App! *2014-06-29, version 1.4* Fantastic App for monitoring and optimizing your PG&E rate plan. ### 4/5 — Works on IPhone 6 plus *2014-11-29, version 1.4* I switched from iPhone 4S to iPhone 6 plus and the app still works. Sometimes it takes a few try's for all available days of usage to download. ### 2/5 — Not good *2016-10-31, version 1.5* Used their regular app successfully. This one took my PG&E sign-on material, but never got me connected. Can't seem to find developer's contact info. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*