# My Plans by CBIZ — user reviews > 104 indexed App Store user reviews of My Plans by CBIZ by CBIZ Benefits & Insurance Services, rated 4.40/5 from 363 ratings. - Source: https://appshunter.io/ios/app/my-plans-by-cbiz/id883687263/reviews - App overview in markdown: https://appshunter.io/ios/app/my-plans-by-cbiz/id883687263.md - Rating breakdown: 5★ 292 · 4★ 14 · 3★ 9 · 2★ 12 · 1★ 36 ## What do users think of My Plans by CBIZ? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🚀 Convenient for submitting claims - 🚀 Fast and efficient - 👍 User-friendly interface - 👍 Helpful customer support **Cons** - 🐛 Frequent crashes and bugs - 🔒 Overly complicated security measures - 👎 Poor user experience - 👎 Difficult claim submission process - 👎 Unreliable direct deposit and debit card system **Commonly reported bugs** - App crashes when navigating back or switching between tabs - Login screen freezes and app becomes unresponsive - Issues with uploading receipts and submitting claims - Inconsistent app performance after recent updates **Most requested features** - Allow PDF uploads instead of just photos - Improve app stability and reduce crashes - Simplify the login and claim submission process - Provide better visibility into account balances and claim status ## Newest reviews (12 of 104) ### 2/5 — App needs to tone it down *2026-03-20, version 310.17.0* I get the need for a secure app and site, but every time i log into yhis anymore, i have to remember my user name, password and then jump thru hoops changing my password ... and your app wont let you see what youve typed so a small error becomes a nightmare. Then when youve finally submitted your claim.., im lucky if its accepted because 99% of my claims have been denied ... and dont even get me started on the debit card system of this company.. Pathetic is as nice of an explaination as i can give you and customer support is terrible. ### 2/5 — It’s hard to follow up on *2026-03-07, version 310.17.0* I wish we could talk to reps from the app ### 3/5 — Average app *2025-11-11, version 20.6.0* The app gets things done. Tanza made things unnecessarily complicated for reimbursements. Should be able to pull up information straight from the receipt. I get five stars in 2010. In 2025 it is mediocre. ### 3/5 — Improvements needed *2025-08-01, version 20.6.0* Not really user friendly ### 5/5 — Mrs. Frey *2025-02-21, version 18.2.0* Very simple and convenient to use! Always very quick response! Thank you! ### 5/5 — Easy *2025-02-06, version 18.2.0* This app makes it really easy to submit claims electronically. ### 5/5 — Easy to use *2025-01-18, version 18.2.0* Works well ### 3/5 — Improvements needed *2025-01-01, version 18.2.0* Not really user friendly ### 5/5 — Easy to use *2024-12-24, version 18.2.0* Love the team at CBIZ ### 5/5 — Solid App *2024-12-10, version 18.2.0* I haven’t had any hiccups with this app. Makes it easy for my wife and I to submit claims. Much better than a browser page. ### 5/5 — Easy to use *2024-09-13, version 17.0.0* They make it easy to upload receipts and to file claims. ### 5/5 — Works great! And very easy! *2024-07-29, version 17.0.0* It’s easy! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not user friendly *2026-03-09, version 310.17.0* Entering receipts is not straightforward, categories don’t have OTC as a selection. Submitting items is difficult, have to save for later and then go back in to submit ### 1/5 — poor quality *2026-01-21, version 310.17.0* direct deposit not function. many denials with card then have to submit manually for allowable expenses ### 1/5 — Worst app ever and even worse customer service *2025-05-08, version 20.4.0* Terrible. ### 1/5 — Garbage website *2025-04-04, version 18.2.0* Only enter info into reimburse myself section. The medical expense section does not link to anything that will reimburse your expenses. Garbage site. ### 1/5 — Difficult *2025-01-22, version 18.2.0* I don’t think it’s the app or company’s fault but trying to get your money back that you used for medical stuff is so hard. ### 1/5 — CBIZ *2024-12-11, version 18.2.0* Very difficult to use in my card doesn’t work even if you enter the numbers ### 1/5 — Worst app ever and even worse customer service *2024-10-16, version 17.0.0* Terrible. ### 1/5 — App is difficult and the documentation requests sent are too vague. *2024-08-10, version 17.0.0* App is difficult and the documentation requests sent are too vague to know what is needed. Now the app doesn’t show my balance. It’s difficult to manage on here. ### 1/5 — Cannot manage account profile *2024-05-09, version 17.0.0* Needs better capabilities ### 1/5 — Don’t pick this company *2024-05-05, version 17.0.0* The app is fine but their process stinks. Your employees will spend more time tracking down and resubmitting receipts than you could possibly save by using their system. Find another vendor. ## Most praised reviews (10 highest-rated) ### 5/5 — Cbiz *2026-07-01, version 310.17.0* The app is so easy to use. It is up to date within 24 hours. ### 5/5 — Easy and Convenient *2026-06-23, version 310.17.0* This app is easy to navigate and makes filing claims simple. ### 5/5 — Great App! *2026-06-10, version 310.17.0* This app makes filing claims with CBiz super easy to do on the spot. No worries about organizing receipts-I just make the claim and send receipts in the moment. ### 5/5 — Easy *2026-04-26, version 310.17.0* Very easy to use! Great app. ### 5/5 — Easy to use! *2026-02-02, version 310.17.0* Fast & easy to use! ### 5/5 — Easy to use, accurate and very helpful *2026-01-27, version 310.17.0* One of the easiest programs I have used and when I need help you always reach a human with fast results. ### 5/5 — Easy to file a claim *2026-01-21, version 310.17.0* Very easy to use app. Walk you through the claim step by step. Allow to take a picture of receipt instead of scanning receipts through a scanner. ### 5/5 — Easy to file a claim *2025-10-11* Very easy to use app. Walk you through the claim step by step. Allow to take a picture of receipt instead of scanning receipts through a scanner. ### 5/5 — Efficient and easy to use app *2025-03-28, version 18.2.0* This app is user friendly. ### 5/5 — Great *2025-03-25, version 18.2.0* Awesome --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*