# My Plate - AI Calorie Counter — user reviews > 73 indexed App Store user reviews of My Plate by ADREACT LTD, rated 3.90/5 from 608 ratings. - Source: https://appshunter.io/ios/app/my-plate-ai-calorie-counter/id6472741059/reviews - App overview in markdown: https://appshunter.io/ios/app/my-plate-ai-calorie-counter/id6472741059.md - Rating breakdown: 5★ 407 · 4★ 30 · 3★ 15 · 2★ 14 · 1★ 141 ## What do users think of My Plate? Overall sentiment: negative **Cons** - 💲 Paid app with limited functionality - 🔒 Locked features behind paywall - 🚫 Unusable app after update - 🤔 Confusing user experience - 🙅‍♀️ Lack of basic features - 🔄 Regression from previous version **Commonly reported bugs** - Incorrect user data displayed - Inability to change or set weight goal - Persistent prompts to purchase premium features **Most requested features** - Bring back old version with food tracking and calorie counting - Allow users to set their own weight goals - Improve accessibility for visually impaired users ## Newest reviews (18 of 73) ### 1/5 — Absolutely terrible *2025-01-27* This app does nothing to help keep track of nutrition. Or provide information. Another waste of space. You’re better off using a paper journal at this rate. Terrible app. Don’t waste your space and time ### 1/5 — Scam *2025-01-16, version 1.0.14* Used to be free now you have to pay and it doesn’t work “trash” ### 1/5 — Used to be free *2025-01-14, version 1.0.14* Used to be free with extra features available if you wanted to upgrade. Whole app has been gutted and everything behind subscription. ### 1/5 — Scam *2025-01-08, version 1.0.14* Useless app that doesn’t even distinguish between male and female. How would you even get the proper information from this. ### 1/5 — No Options *2025-01-06, version 1.0.14* My company offers to pay for this yet there is no option for me to add a code for it. Now I am being charged for what my company would have paid for. It’s not that it is a large amount, the fact that the option is available but not easily applied is frustrating. Hopefully someone will see this and offer assistance and I can be refunded. ### 1/5 — I want to cancel! *2025-01-03, version 1.0.14* I just signed up, and I want to cancel. Help me cancel, please. ### 1/5 — Bait and switch *2025-01-02, version 1.0.14* This is not the My Plate app that Livestrong created. Some kind of scam. ### 1/5 — useless $18 *2024-12-14* im pretty sure this is some sort of scam front now. money laundering? idek. this app USED to be great 5-10 years ago. just redownloaded after not using for a few years and purchased premium ($18 one time charge without subscription details or any details on what you are buying) and not only is the app borderline useless, it keeps popping up over and over with “purchase premium” anytime you click on anything. weird stuff. just get mfp instead. **Developer response:** Thank you for sharing your concerns. We're sorry to hear about your frustrating experience. Your feedback about unclear pricing and persistent prompts is important, and we'll pass it on to the team. We appreciate you giving the app another try and understand if you prefer other options like MFP. ### 1/5 — You Ruined a great app *2024-12-10, version 1.0.14* I’m not paying for the app that only keeps a running total. 🙄 ### 1/5 — Terrible *2024-12-09, version 1.0.14* I need my money back. I paid for premium and it won't let me access anywhere. I don't know what I can do as it keeps asking me to pay. I need my money back. ### 1/5 — Scam *2024-12-04* Not sure what this is but downloaded the app paid $22 and all I can do is enter in BMI, track a goal and that’s it! Can’t log food and waste of time ### 1/5 — Paid for the premium and it does nothing *2024-12-04* I didn’t mind paying for the premium version, but all it does is continuously prompt me to pay again. So I’m not sure if there’s more things and each feature has its own premium. But it won’t leave the weight tracking screen. I messed around with it for five minutes and now I am getting the refund. I use this app for years and loved it. Not sure what’s up now. **Developer response:** Thank you for your feedback. We’re sorry to hear about the issues you’re experiencing. Our team has thoroughly tested app and found no problems with the premium features. Please contact our support team directly so we can assist you and resolve this as quickly as possible. ### 1/5 — nOt the same *2024-12-01, version 1.0.14* horrible app I want my money back ### 1/5 — Everything locked behind a paywall It does nothing? *2024-12-01, version 1.0.14* It used to be able to track foods and caloric intake? Now is simply a calculator which I could look up a chart anywhere. ### 1/5 — Something Wrong with App *2024-11-30* I’ve Never used this app before; however app mistakenly shows another user’s information when I opened app. It also requested that I restore prior in-app purchases. I’m deleting app now without adding any data because I don’t want my personal data viewed by another user . This app is dead. **Developer response:** Thank you for your feedback. We take privacy very seriously and apologize for the confusion you experienced. Please be assured that user data is protected and not shared between accounts. We recommend contacting our support team so we can investigate this issue and assist you directly. ### 1/5 — Please bring back the old functions *2024-11-15* This was my favorite calorie/macro tacking app because it was so simple to use and was user-friendly. BMI can be calculated very easily on a website or the more well-known app “BMI calculator,” which are clearly named for their functions. MyPlate sounds like a calorie tracking app because that’s what it was, I think most users can agree we want to be able to do that **Developer response:** Thank you for your feedback. We appreciate that you valued the simplicity and user-friendliness of the earlier version. Our team is constantly working to improve the app, and your input about calorie and macro tracking is very important. We will take it into consideration for future updates. ### 1/5 — Disappointed *2024-11-15* The app keeps telling me to buy it after I already bought it. Does not allow to track the food we eat as it claims to do. The only thing it does is allowing you the opportunity to write your weight per day😮🙁 ### 1/5 — Scam! *2024-11-12, version 1.0.14* Paid the money! Still not able to get the app or get my money back!!!! Scam!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Stealing my money *2025-05-01, version 1.1.1* So I’m if you download the app you buy a subscription. They have charged me over and over and I haven’t even used the app. So infuriating ### 1/5 — Less stars would be appropriate *2025-04-26* I had this app for minutes, paid for the premium and should have read the reviews first. Like everyone says this app is garbage! Tried to ask AI questions and no response. Don’t waste your time or money. ### 1/5 — Not able to unsubscribe *2025-04-11, version 1.1.1* Doesn’t allow me to unsubscribe. ### 1/5 — Glitches. Not user friendly. *2025-04-09, version 1.1.1* Not what I’m looking for ### 1/5 — Frustrated *2025-04-09, version 1.1.1* Can’t edit and can’t access customer service. ### 1/5 — Not good *2025-03-26* The app used to be better when you could incorporate your health, but you can’t do that anymore. Choose a different option and stay away from this app. I can’t even change my goal weight. ### 1/5 — Won’t let me change my goal weight ? *2025-02-24, version 1.1.1* Original was better, this is still trash and it won’t let me change my goal weight … goal weight is set at 305lb!!! I weigh 158! ### 1/5 — Not user friendly *2025-02-06, version 1.1.1* Doesn’t have feature to just save a food item then add it on a course of meal. Have to manually keep entering macros. Not efficient. Want my money back. ### 1/5 — No good *2025-02-06* Should be free not worth$5 a week. Doesn't track protein or carbs even though you enter them holding tracks calories if you don't take a picture of it, you have to manually enter how many calories fat carbs, and protein yourself. ### 1/5 — Poor functioning app *2025-01-31, version 1.1.1* Horrible app. Paid for app and it doesn’t work well. It’s basically a waste of money. ## Most praised reviews (2 highest-rated) ### 5/5 — Terrific‼️ *2025-04-17* I thoroughly enjoy spending time with My Plate! It’s fun and it keeps me on track 🤗 ### 2/5 — Offers very little *2025-03-07* There are no connections to the Health app for movement, there is no search function for the food that you’re entering, the AI feature isn’t connected to your profile so you can’t ask personal questions without reentering the information, it requires a goal weight, it feels weird and inaccurate, it’s bad and you don’t even know these things until you’ve already paid! So so so disappointed **Developer response:** Thank you for your detailed feedback. We're sorry to hear that the app didn’t meet your expectations. Your points about the Health app integration, search function, AI personalization, and goal setting are very valuable, and we'll share them with the team to improve future updates. We appreciate you taking the time to share your experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*